Quality Director

Safariland Group; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company seeks a Director of Quality to oversee quality assurance systems and manage a team of specialists. The role involves developing quality standards, collaborating with cross-functional teams, and ensuring compliance with industry regulations. Candidates should possess over 10 years of experience in a technical environment and a relevant degree. Excellent communication and leadership skills are required for this role.

Qualifications

• 10+ years experience in quality management in a technical manufacturing environment.
• Ability to lead, motivate and develop employees.
• Independent contributor with problem-solving and multi-tasking skills.

Responsibilities

• Lead and manage a team of quality specialists for assurance systems.
• Conduct supplier evaluations and manage product quality.
• Collaborate on regulatory compliance and new product introductions.

Skills

Analytical skills

Problem-solving

Negotiation

Project management

Interpersonal skills

Communication

Education

BS / BA in Industrial, Mechanical, Engineering

Formal training in quality systems (ASQ, ISQM)

Tools

MS Office Suite (Word, Excel, Access, PowerPoint)

Job description

Posted Monday, March 31, 2025 at 4 : 00 AM

TOGETHER, WE SAVE LIVES

Summary :

As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.

Duties & Responsibilities :

• Own and lead the business quality management systems and programs through development and implementation of KPI’s, policies, procedures and quality standards within the ISO 9000 environment.
• Ensure Supplier evaluation and process audits are conducted, including evaluating, reviewing and documenting supplier quality and delivery performance.
• Collaborate with the Supply Chain department in developing existing and potential new suppliers.
• Oversee product quality development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of products.
• Interface regularly with cross functional departments to report product failures and assist in formulating resolutions.
• Prepare and / or ensure various reports on product quality are produced as deemed appropriate by the senior management team.
• Implement and maintain efficient action plans for products on / off hold via the Stop Build / Stop ship process.
• Support Contract Administration in responding to product quality requirements during contract award review process.
• Work closely with NPI Engineering during the new product introduction process in the development of the Manufacturing and Quality plan for internal factories and external supply partnerships.
• Support and promote quality initiatives within the business, while working closely with the VP&GM of EOD and the remainder of the Senior Management Team.
• Collaborate and partner with cross-functional teams to implement and maintain continuous improvement methodologies through a well-defined Operating Model.
• Manage Product and Production Certifications and compliance – including NIJ Standard 0117.01, Regulation (EU) 2016 / 425 on PPE (CE Marking)
• Partner with Supply Chain on regulatory compliance, (ei REACH, RoHS, Conflict Minerals, PFAS)
• Collaborate with Business Process owners to help revise documents and manage releases
• Lead, mentor, and develop a team of Quality specialists to meet organizational objectives, by establishing clear performance goals, providing regular feedback, and driving professional growth.
• Manage and prepare Quality department annual budget.

Education & Experience :

10+ years experience in progressive Quality management leading roles in a technical manufacturing environment.

Education : BS / BA in industrial, mechanical, engineering, or equivalent training and experience.

Formal training and certification in quality systems such as ASQ, ISQM would be an asset.

Previous experience / certifications in a lean manufacturing environment and previous experience with corporate operating models.

Independent contributor with the ability to multi-task in a fast-paced environment.

Demonstrated problem-solving, negotiation, analytical and project management skills.

High degree of technical aptitude and multi-tasking capability.

Ability to lead, motivate and develop employees.

Excellent verbal and written communication skills; excellent interpersonal skills.

Competency in MS Office suite including Word, Excel Access and PowerPoint.

Must be able to obtain a positive Controlled Goods Assessment.

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