Quality Coordinator

Blackline Safety; Calgary; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits and wellness

Hybrid work model

Professional development opportunities

Job summary

Blackline Safety is seeking a Quality Coordinator to strengthen QMS/EMS documentation and support audits as the company scales its digital management systems. The role zeroes in on process documentation, coordination of calibration activities, and collaboration with cross-functional teams.

Ideal candidates have 2+ years in QMS, experience with ISO 19011 auditing, and strong English communication. Hybrid work and opportunities to advance ISO accreditations are offered.

Qualifications

• Minimum 2 years of experience with a Quality Management System (QMS).
• Experience creating process documentation and interpreting BPMN 2.0 visuals into internal docs.
• Experience in a manufacturing environment.
• Practical or formal audits experience; familiarity with ISO 19011 is a strong asset.
• Experience working with external auditors.
• Ability to work independently and manage priorities in a fast-paced, high-growth environment.
• Strong communication skills and fluent written/spoken English.
• High digital fluency with metadata-driven SharePoint document libraries and workflows (Power Apps/Power Automate).
• Hands-on, adaptable and collaborative approach to problems.

Responsibilities

• Manage QMS, EMS, and document control system documents and records.
• Create, update, and review QMS/EMS process documentation with process owners.
• Support planning and follow-up of internal and external audits for QMS/EMS.
• Coordinate daily calibration activities, vendor shipments, logistics, and instrument tracking.
• Support cross-team process improvements and documentation needs.

Skills

QMS experience

Process documentation

Auditing

ISO 19011 familiarity

External auditors

English fluency

Digital fluency

Collaboration & teamwork

Problem solving

Independent work

Tools

SharePoint

Power Apps

Power Automate

Job description

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

We are seeking a Quality Coordinator to join our growing team and help strengthen the systems, processes, and documentation that support Blackline Safety's quality and environmental programs. In this role, you will support the ongoing development of our Quality Management System (QMS) and Environmental Management System (EMS) as we progress toward a more integrated, digitally enabled management system. You will help build the foundation for future ISO accreditations, including ISO 9001, ISO 14001, and ISO 45001, while contributing to audits, process improvement, document control, and automation initiatives. The successful candidate will be comfortable drafting visual process models and translating them into clear, structured internal documentation. The Blackline Safety System incorporates wearable personal safety devices, vehicle-mounted equipment, satellite and cellular communication channels, and an advanced web portal.

Key Responsibilities

• Manage QMS, EMS, and technical documentation within a metadata-driven document control system, ensuring documents and records are accurate, current, accessible, and retained appropriately.
• Create, update, and review QMS, EMS, and related process documentation in collaboration with process owners and stakeholders.
• Support the planning, coordination, and follow-up of internal and external audits for the QMS and EMS.
• Coordinate daily calibration activities, including external vendor shipments, logistics, and instrument tracking.
• Support teams across Blackline Safety by applying a strong understanding of processes, procedures, and continuous improvement.

About You

• Minimum 2 years of experience working with a Quality Management System (QMS).
• Experience creating process documentation, including the ability to interpret visual process maps, such as BPMN 2.0, and translate them into structured internal documents.
• Experience in a manufacturing environment
• Practical experience or formal training in internal auditing; familiarity with ISO 19011 methodology is considered a strong asset.
• Experience working with external auditors
• Ability to work independently and manage priorities in a fast-paced, high-growth environment.
• Strong communication skills
• Fluent written and spoken English
• Strong digital fluency, including experience with metadata-driven SharePoint document libraries and custom internal workflows such as Power Apps and Power Automate.
• You are highly motivated, detail-oriented, and disciplined in your approach to problem-solving.
• You build positive working relationships and can help resolve challenges through collaborative, practical solutions.
• You can adapt to quickly changing priorities in a high-growth environment
• You have high standards and motivate others to strive to meet them.
• You are hands-on, adaptable, and ready to contribute across operations with a can-do attitude and collaborative spirit.
• You are familiar with ISO 9001, ISO 14001, ISO 45001, and ISO 19011 standards, including their application to management systems and internal auditing.

Total Rewards

At Blackline Safety, we offer more than just a job—we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include:

• Competitive base salary and annual compensation review
• Comprehensive health and dental benefits*
• Mental health and wellness support
• Flexible work arrangements and hybrid work model for eligible positions
• Paid vacation, personal and sick days*
• Professional development opportunities
• Education funding
• A collaborative, inclusive, and mission-driven culture
• Exclusive access to perks and discounts
• A flexible ‘Dress for Your Day' environment
• Eligibility and coverage vary by employment type and region

Diversity, Equity & Inclusion

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

If you require accommodation during the recruitment process, please contact us at [e-mail]. We are committed to ensuring an accessible and equitable experience for all candidates.