Quality Coordinator

Internetwork Expert; Calgary; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Health and dental benefits

Mental health and wellness support

Hybrid work model

Paid vacation and sick days

Professional development

Education funding

Inclusive culture

Perks & discounts

Dress for Your Day

Job summary

Blackline Safety, a people‑driven technology company, seeks a Quality Coordinator to strengthen QMS/EMS, support audits, and advance a more integrated management system toward ISO 9001, ISO 14001, and ISO 45001.

In this role you will draft and maintain process documents, coordinate calibration activities, and partner with process owners to drive continuous improvement in a fast‑growing manufacturing environment.

Qualifications

• Minimum 2 years of experience with a Quality Management System (QMS).
• Experience creating process documentation and translating visual maps (e.g., BPMN 2.0) into internal documents.
• Experience in a manufacturing environment.
• Experience or training in internal auditing; familiarity with ISO 19011 is a strong asset.
• Experience working with external auditors.
• Ability to work independently in a fast-paced, high-growth environment.
• Strong communication skills; fluent written and spoken English.
• High digital fluency with metadata-driven document libraries and Power Platform tools.

Responsibilities

• Manage QMS, EMS, and technical documentation in a metadata-driven system.
• Create, update, and review QMS/EMS process documentation with process owners.
• Coordinate internal and external audits for QMS and EMS.
• Coordinate daily calibration activities, including external vendor shipments and instrument tracking.
• Support continuous improvement across Blackline Safety by applying process knowledge.

Skills

QMS experience

Process documentation

Auditing familiarity

ISO standards knowledge

Communication skills

Fluent English

Digital fluency (SharePoint, PowerApps

Tools

SharePoint

Power Apps

Power Automate

BPMN 2.0

Job description

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

We are seeking a Quality Coordinator to join our growing team and help strengthen the systems, processes, and documentation that support Blackline Safety's quality and environmental programs. In this role, you will support the ongoing development of our Quality Management System (QMS) and Environmental Management System (EMS) as we progress toward a more integrated, digitally enabled management system. You will help build the foundation for future ISO accreditations, including ISO 9001, ISO 14001, and ISO 45001, while contributing to audits, process improvement, document control, and automation initiatives. The successful candidate will be comfortable drafting visual process models and translating them into clear, structured internal documentation. The Blackline Safety System incorporates wearable personal safety devices, vehicle-mounted equipment, satellite and cellular communication channels, and an advanced web portal.

Key Responsibilities

• Manage QMS, EMS, and technical documentation within a metadata-driven document control system, ensuring documents and records are accurate, current, accessible, and retained appropriately.
• Create, update, and review QMS, EMS, and related process documentation in collaboration with process owners and stakeholders.
• Support the planning, coordination, and follow-up of internal and external audits for the QMS and EMS.
• Coordinate daily calibration activities, including external vendor shipments, logistics, and instrument tracking.
• Support teams across Blackline Safety by applying a strong understanding of processes, procedures, and continuous improvement.

About You

• Minimum 2 years of experience working with a Quality Management System (QMS).
• Experience creating process documentation, including the ability to interpret visual process maps, such as BPMN 2.0, and translate them into structured internal documents.
• Experience in a manufacturing environment
• Practical experience or formal training in internal auditing; familiarity with ISO 19011 methodology is considered a strong asset.
• Experience working with external auditors
• Ability to work independently and manage priorities in a fast-paced, high-growth environment.
• Strong communication skills
• Fluent written and spoken English
• Strong digital fluency, including experience with metadata-driven SharePoint document libraries and custom internal workflows such as Power Apps and Power Automate.
• You are highly motivated, detail-oriented, and disciplined in your approach to problem-solving.
• You build positive working relationships and can help resolve challenges through collaborative, practical solutions.
• You can adapt to quickly changing priorities in a high-growth environment.
• You have high standards and motivate others to strive to meet them.
• You are hands‑on, adaptable, and ready to contribute across operations with a can‑do attitude and collaborative spirit.
• You are familiar with ISO 9001, ISO 14001, ISO 45001, and ISO 19011 standards, including their application to management systems and internal auditing.

Total Rewards

At Blackline Safety, we offer more than just a job—we offer a career with purpose. Our Total Rewardsofferings are designed to supportthe diverse needs of our global workforce and vary based onemployment type and location.They mayinclude:

• Competitive base salary and annual compensation review
• Comprehensive health and dental benefits*
• Mental health and wellness support
• Flexible work arrangements and hybrid work model for eligible positions
• Paid vacation, personal and sick days*
• Professional development opportunities
• Education funding
• A collaborative, inclusive, and mission-driven culture
• Exclusive access toperksand discounts
• A flexible 'DressforYour Day' environment

*Eligibility and coverage vary by employment type and region.

Diversity, Equity & Inclusion

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

If you require accommodation during the recruitment process, pleasecontact us [e-mail]. We are committed to ensuring an accessible and equitable experience for all candidates.

UnauthorizedRecruitmentCommunicationAlert

We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.

Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.

Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.