Quality & Continuous Improvement Leader - Automotive

Pilkington Glass of Canada Ltd; Whitby; On-site; CAD 104,000 - 130,000; Full time

Job summary

NSG Group/Pilkington Glass of Canada Ltd. seeks a Quality Leader to ensure products and processes meet IATF standards, drive continuous improvement, and mentor the quality team.

The role focuses on containment, root-cause analysis, and corrective actions for customer concerns while optimizing KPIs across the plant. You will oversee audits, manage supplier quality, and lead major programs like Safe Launch and NMI, collaborating cross-functionally to strengthen quality performance and achieve

Qualifications

• Bachelor’s degree in engineering or related field.
• 5+ years of relevant experience in an automotive manufacturing facility or Tier 1 supplier.
• Internal Auditor certification or equivalent experience.
• Proficiency in core quality tools: APQP, FMEA, MSA, SPC, and PPAP.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Ensure all plant quality systems and practices comply with IATF and meet customer requirements.
• Lead the development, implementation, and continuous improvement of quality control systems, procedures, and documentation.
• Oversee internal and external audits of production processes, equipment, and personnel to maintain adherence to quality standards.
• Address customer concerns by establishing containment, conducting thorough investigations, identifying root causes, and executing effective corrective actions.
• Facilitate structured problem-solving using tools such as 5-Why, Ishikawa Diagrams, and 5P; coach and mentor staff in their effective application.
• Manage supplier quality, including raw glass and component performance.
• Provide leadership, training, and performance management for quality team members.
• Oversee key programs including Safe Launch, New Model Introduction (NMI), and the Ambassador Program.
• Work cross-functionally to prioritize and execute initiatives aligned with KPIs such as Internal PPM, External PPM, and Cost of Quality.
• Champion Continuous Improvement efforts across the organization.
• Ensure all required quality reports and documentation are accurate and submitted on time.
• Contribute to achieving overall plant performance goals and budget targets.

Skills

5+ years experience

Excellent interpersonal skills

Strong analytical/problem-solving

Education

Bachelor’s degree in engineering

Internal Auditor certification

Tools

APQP

FMEA

MSA

SPC

PPAP

Job description

NSG Group/Pilkington Glass of Canada Ltd. seeks a Quality Leader to ensure products and processes meet IATF standards, drive continuous improvement, and mentor the quality team.

The role focuses on containment, root-cause analysis, and corrective actions for customer concerns while optimizing KPIs across the plant. You will oversee audits, manage supplier quality, and lead major programs like Safe Launch and NMI, collaborating cross-functionally to strengthen quality performance and achieve