Quality Assurance Technician

Wonder Brands Inc; Mississauga; Hybrid; CAD 29,000 - 37,000; Full time

Job summary

Wonderbrands in Mississauga, ON, is seeking a QA Technician to support the Quality and Product Development teams by preparing product samples for bake-off evaluations and conducting shelf-life studies. You will execute baking protocols, monitor sensory attributes, and escalate out-of-spec results to the QCI team for disposition.

The role requires a high school diploma (post-secondary in Baking Science or Food Technology is a plus) and familiarity with bakery equipment.

Qualifications

• High school diploma or equivalent. (required)
• Post-secondary in Baking Science, Culinary Arts, or Food Technology is an asset.
• Familiarity with bakery equipment such as rack ovens, proofers, mixers, and scales.
• Strong attention to detail and ability to follow baking instructions precisely.
• Good written communication skills for documentation and basic data entry.
• Understanding of GMPs and basic food handling safety.
• Self-directed and organized with a proactive approach to cleanliness and consistency.
• Comfortable working in a fast-paced frozen dough manufacturing environment.

Responsibilities

• Conduct daily bake-offs of frozen dough products by batch according to standardized protocols.
• Evaluate baked product appearance, structure, topping distribution, color, and aroma.
• Accurately document observations and elevate any deviations from expected standards to the QCI Techs.
• Maintain reference samples and visual standards for consistent grading.
• Execute shelf-life protocols including thawing, storage, and timed evaluation of frozen dough and baked samples.
• Record physical and sensory changes over the defined shelf-life timeline.
• Notify QCI Techs of any early spoilage, off-odor, mold, or texture breakdown.
• Maintain the cleanliness and organization of the Bake Lab, including counters, ovens, and sample racks.
• Ensure lab utensils and pans are cleaned and sanitized after each use.
• Monitor and document equipment temperatures (ovens, fridges, freezers, proofers) to ensure proper operating conditions.
• Escalate all failed bake-off or shelf-life results promptly to QCI Team.
• Participate in team discussions around evaluation trends and opportunities for product improvements.
• Support R&D teams during trial runs or new product bake validations or reformulation, as required.
• Support with product disposition for Hold & Release.

Skills

Attention to detail

Written communication

Fast-paced environment

Education

High school diploma or equivalent

Baking Science or Culinary Arts or Food Technology (post-secondary)

Tools

Rack ovens

Provers

Mixers

Scales

Job description

Introduction

Working at Wonderbrands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of.We have an “entrepreneurial” mindset which encourages all our team members to use their own “creativity” and “out of the box” thinking to come up with solutions and new ideas.

Overview

This position plays a focused role in supporting the Quality and Product Development teams by preparing product samples for bake-off evaluations and conducting shelf-life studies. This role is essential for assessing the performance of frozen dough products under simulated in-store baking conditions. The technician is responsible for executing baking protocols, monitoring and recording sensory attributes, and escalating any out-of-spec results to the QCI team for further disposition and root cause follow-up. The QA Technician also supports the upkeep of the Quality Lab environment and ensures all lab equipment is operating under validated conditions.

LOCATION: Mississauga, ON.

PAY RATE: $21.00/hr.

Responsibilities

Product Bake-Off & Evaluation

• Conduct daily bake-offs of frozen dough products by batch according to standardized protocols.
• Evaluate baked product appearance, structure, topping distribution, color, and aroma.
• Accurately document observations and elevate any deviations from expected standards to the QCI Techs.
• Maintain reference samples and visual standards for consistent grading.

Shelf-Life Monitoring

• Execute shelf-life protocols including thawing, storage, and timed evaluation of frozen dough and baked samples.
• Record physical and sensory changes over the defined shelf-life timeline.
• Notify QCI Techs of any early spoilage, off-odor, mold, or texture breakdown.

Lab Cleanliness & Equipment Oversight

• Maintain the cleanliness and organization of the Bake Lab, including counters, ovens, and sample racks.
• Ensure lab utensils and pans are cleaned and sanitized after each use.
• Monitor and document equipment temperatures (ovens, fridges, freezers, proofers) to ensure proper operating conditions.

Collaboration & Escalation

• Escalate all failed bake-off or shelf-life results promptly to QCI Team.
• Participate in team discussions around evaluation trends and opportunities for product improvements.
• Support R&D teams during trial runs or new product bake validations or reformulation, as required.
• Support with product disposition for Hold & Release.

Requirements

• High school diploma or equivalent required; post-secondary in Baking Science, Culinary Arts, or Food Technology is an asset.
• Familiarity with bakery equipment such as rack ovens, proofers, mixers, and scales.
• Strong attention to detail and ability to follow baking instructions precisely.
• Good written communication skills for documentation and basic data entry.
• Understanding of Good Manufacturing Practices (GMPs) and basic food handling safety.
• Self-directed and organized with a proactive approach to cleanliness and consistency.
• Comfortable working in a fast-paced frozen dough manufacturing environment.

What is the recipe for a great career at Wonderbrands?
Wonderbrands is a leading Canadian bakery with 140 years of experience in baking packaged breads. We are the makers of Wonder Bread, Country Harvest, D’Italiano, Gadoua, and Casa Mendosa. We have a network of 13 Bakery Manufacturing facilities across Canada.

Wonderbrands, now part of the FGF Brands Group of companies, is unlocking an incredible opportunity for growth through a focus on production innovation capabilities, through a leading-edge supply chain practice and investing deeply in communities where we bake.We are heavily focused on embracing an entrepreneurial drive and a highly collaborative start up culture with an emphasis on cross-functional collaboration.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Disclaimer:The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added or this description may be amended at any time.