Quality Assurance Specialist - Fully Remote

Mercor; Toronto; Remote; CAD 60,000 - 90,000; Part time

Job summary

Mercor is hiring Quality Analysts on a contract basis to ensure data accuracy, consistency, and reliability across projects. You will review outputs, flag issues, and contribute to upholding quality standards in fast-moving environments.

Ideal candidates have prior QA experience, a keen eye for detail, and strong written communication to provide clear feedback. This is a distributed, remote role with flexible collaboration across time zones.

Qualifications

• Proven experience in quality assurance, quality control, or a similar review-focused role.
• Strong attention to detail and a sharp eye for errors others miss.
• Excellent written communication and the ability to give clear, constructive feedback.

Responsibilities

• Review work product against defined quality standards, rubrics, and guidelines.
• Identify errors, inconsistencies, and gaps, and document them clearly.
• Provide structured, actionable feedback to contributors and stakeholders.
• Track quality metrics and surface recurring issues or trends.
• Help refine and improve quality processes, checklists, and evaluation criteria.
• Collaborate asynchronously with a distributed team across time zones.

Skills

Attention to detail

Excellent written communication

Feedback skills

Ability to adapt to changing standards

Job description

About the Role

We’re hiring Quality Analysts on a contract basis to help ensure the accuracy, consistency, and reliability of data. You’ll play a key role in reviewing outputs, flagging issues, and helping us maintain a high bar for quality across projects.

What You’ll Do

• Review work product against defined quality standards, rubrics, and guidelines

• Identify errors, inconsistencies, and gaps, and document them clearly

• Provide structured, actionable feedback to contributors and stakeholders

• Track quality metrics and surface recurring issues or trends

• Help refine and improve quality processes, checklists, and evaluation criteria

• Collaborate asynchronously with a distributed team across time zones

What We’re Looking For

• Proven experience in quality assurance, quality control, or a similar review-focused role

• Strong attention to detail and a sharp eye for errors others miss

• Excellent written communication and the ability to give clear, constructive feedback

• Comfort with ambiguity and evolving standards in a fast-moving environment

• Reliable internet connection and a quiet, focused workspace

Nice to Have

• Familiarity with data annotation, content review, or evaluation workflows

• Experience working with distributed or remote teams

• Background in a domain relevant to our work (e.g., technical, editorial, or analytical)