Quality Assurance Specialist - Electronics QC & CAPA

Syntronic - A Global Design House; Ottawa; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Dynamic working environment

Career development

Comprehensive benefits package

Job summary

Syntronic Production Services Canada, located in Ottawa's west end, is seeking a Quality Assurance professional to develop and maintain QA standards and processes. You will work with Production, Supply Chain, Engineering, and Customer Service to resolve quality issues and improve product quality.

Responsibilities include MRB activities, root cause analysis, data-driven improvements, and internal audits while using eQMS tools such as ISO Express.

Qualifications

• Diploma or degree in Quality required.
• 2+ years of experience in quality assurance, quality control, compliance, or a related role.
• Knowledge of QMS and quality standards (ISO 9001 and AS9001D).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Develop, implement, and maintain quality assurance standards, procedures, and quality control processes.
• Collaborate with cross-functional teams to resolve quality concerns and improve product quality.
• Conduct MRB activities, identify defects, and disposition quarantined materials/products.
• Investigate quality issues, customer complaints, non-conformances, and support CAPA initiatives.
• Analyze quality data and performance metrics to identify trends and improvement opportunities.
• Interact with suppliers regarding quality.
• Document results, audit findings, corrective actions, CoCs, and quality records.
• Maintain quality documentation, including inspection checklists, drawings, and dimensional reports.
• Able to work on eQMS, such as ISO Express.
• Conduct internal audits and support compliance with IPC-A-610 standards.
• Establish priorities for PCB Assemblies and IQC activities.
• Participate in continuous improvement projects to enhance product quality, efficiency, and customer satisfaction.
• Provide quality-related training and guidance to employees.
• Participate in Production meetings and drive Quality meetings as required.

Skills

Analytical skills

Communication skills

Multitasking

Quality mindset

Team collaboration

Problem-solving

Education

Diploma or degree in Quality

Tools

MS Office

eQMS / ISO Express

Job description

Syntronic Production Services Canada, located in Ottawa's west end, is seeking a Quality Assurance professional to develop and maintain QA standards and processes. You will work with Production, Supply Chain, Engineering, and Customer Service to resolve quality issues and improve product quality.

Responsibilities include MRB activities, root cause analysis, data-driven improvements, and internal audits while using eQMS tools such as ISO Express.