Quality Assurance Coordinator

Skyservice; Dorval; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangements

Collective health insurance plan for你

Job summary

Skyservice is seeking a Fuel Quality Assurance & Compliance professional to oversee fuel QA programs, inspect trucks and equipment, and manage documentation. The role acts as liaison with airport authorities, suppliers, and regulators to ensure standards are met.

You will also handle inventory management, line service training, safety investigations, and support operations across YYZ and other sites. A strong background in aviation safety, SMS, and hands-on maintenance is required.

Qualifications

• Minimum 5 years of business aviation line service and fuel handling experience.
• Minimum 2 years of experience in training, lead, or supervisory role.
• High school diploma or equivalency is required; Technical college/post-secondary education in aviation, operations, safety, or a related field, preferred.
• Demonstrated experience with fuel handling, quality assurance, and transportation operations.
• Strong understanding of aviation safety standards and Safety Management Systems (SMS).
• Proficiency with Microsoft Office Suite, including SharePoint.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Oversee fuel quality assurance programs and ensure compliance with company standards, regulatory requirements, and industry best practices.
• Conduct and coordinate inspections of fuel trucks, fuel farms (YYZ only), and related equipment in accordance with established schedules and quality standards.
• Complete and maintain all fuel-related documentation, including inspection records, monthly reports, audit documentation, and compliance paperwork.
• Serve as the primary liaison for internal and external fuel-related audits.
• Establish and maintain standards for site-specific quality assurance inspections and technical record retention.
• Maintain oversight of technical data, maintenance records, and logbooks for fuel trucks, tankers, fuel-related equipment, and fuel farms.
• Act as a technical liaison with airport authorities, fuel suppliers, and regulatory agencies.
• Maintain responsibility for fuel inventory accuracy, accountability, and reconciliation (24/7/365).
• Monitor fuel inventory levels to ensure uninterrupted operational readiness.
• Manage Type-IV anti-icing fluid inventory, including testing, documentation, compliance tracking, and replenishment.
• Oversee maintenance, serviceability, and upkeep of fuel trucks, tank farms (YYZ only), and fuel-related equipment.
• Coordinate with external vendors regarding maintenance, repairs, inspections, and certifications of fuel equipment.
• Provide operational and technical expertise related to fuel handling equipment, procedures, and training requirements.
• Recommend improvements to equipment, operational procedures, and safety practices.
• Lead on-the-job, hands-on, and operational training programs.
• Assist in developing and maintaining training materials, procedures, and competency standards.
• Support employee onboarding and qualification processes including the coordination of resources (i.e., RAIC, DZ, AVOP).
• Assist in the coordination of external training, as required.
• Ensure fuel training records are accurate, complete, and current.
• Provide coaching and mentorship to support employee growth and operational excellence.

Skills

Safety leadership

Quality assurance

Regulatory compliance

Fuel operations management

Technical documentation

Training & coaching

Inventory control

Equipment management

Education

Technical college/post-secondary education in aviation/safety

High school diploma

Tools

Microsoft Office

SharePoint

Excel

Job description

SKYSERVICE BUSINESS AVIATION

Skyservice is North America's leader in business aviation. Driven by key principles of safety and excellence, we offer comprehensive support services and expertise ranging from aircraft management and chartering to aircraft maintenance and sales, at our aeronautical service terminals at airports in Canada and the United States. People and values are inseparable assets that drive our commitment to quality, safety, respect, and efficiency. These key values guide us daily and contribute to our reputation as leaders in aviation services. Skyservice is a team fully dedicated to supporting and developing its personnel. If you want to advance your career and join a team determined to go further and aim higher in business aviation, the Skyservice family of companies is the team for you.

Get to know us: https://www.skyservice.com/fr

A BRIGHT FUTURE FOR YOU AT SKYSERVICE

At Skyservice, we continue to grow and provide high-quality service to our clients, expanding our footprint and name throughout North America. You will bring attention to detail, a fast-paced work environment, and dynamic schedules to a team that works together to exceed customer expectations. We are driven by excellence and fully dedicated to supporting and developing our teams!

Fuel Quality Assurance & Compliance

• Oversee fuel quality assurance programs and ensure compliance with company standards, regulatory requirements, and industry best practices.
• Conduct and coordinate inspections of fuel trucks, fuel farms (YYZ only), and related equipment in accordance with established schedules and quality standards.
• Complete and maintain all fuel-related documentation, including inspection records, monthly reports, audit documentation, and compliance paperwork.
• Serve as the primary liaison for internal and external fuel-related audits.
• Establish and maintain standards for site-specific quality assurance inspections and technical record retention.
• Maintain oversight of technical data, maintenance records, and logbooks for fuel trucks, tankers, fuel-related equipment, and fuel farms.
• Act as a technical liaison with airport authorities, fuel suppliers, and regulatory agencies.

Fuel & De-Icing Inventory Management

• Maintain responsibility for fuel inventory accuracy, accountability, and reconciliation (24/7/365).
• Monitor fuel inventory levels to ensure uninterrupted operational readiness.
• Manage Type-IV anti-icing fluid inventory, including testing, documentation, compliance tracking, and replenishment.

Equipment Maintenance & Technical Support

• Oversee maintenance, serviceability, and upkeep of fuel trucks, tank farms (YYZ only), and fuel-related equipment.
• Coordinate with external vendors regarding maintenance, repairs, inspections, and certifications of fuel equipment.
• Provide operational and technical expertise related to fuel handling equipment, procedures, and training requirements.
• Recommend improvements to equipment, operational procedures, and safety practices.

Training & Employee Development (Lineservice)

• As required, lead on-the-job, hands-on, and operational training programs.
• Assist in developing and maintaining training materials, procedures, and competency standards.
• Support employee onboarding and qualification processes including the coordination of resources (i.e., RAIC, DZ, AVOP).
• Assist in the coordination of external training, as required.
• Ensure fuel training records are accurate, complete, and current.
• Provide coaching and mentorship to support employee growth and operational excellence.

Safety Management & Operational Support

• Support Safety Management System (SMS) investigations, reports, and corrective actions.
• Assist FBO Manager with accident, incident, and operational investigations.
• Support talent management processes as required; Evaluate team member performance pre/post training, and while investigating SMS incidents.
• Monitor compliance with operational, safety, and environmental standards.
• Promote a strong safety culture throughout the organization.

Line Operations Support

• Perform Line Service Attendant or Crew Chief duties as required.
• Assist with hiring, training, scheduling, and operational support activities.
• Support peak operational periods and special projects as assigned.
• Perform other related duties as required.

Qualifications & Experience

• Minimum 5 years of business aviation line service and fuel handling experience.
• Minimum 2 years of experience in training, lead, or supervisory role.
• High school diploma or equivalency is required; Technical college/post-secondary education in aviation, operations, safety, or a related field, preferred.
• Demonstrated experience with fuel handling, quality assurance, and transportation operations.
• Strong understanding of aviation safety standards and Safety Management Systems (SMS).
• Proficiency with Microsoft Office Suite, including SharePoint.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently while effectively collaborating with multiple stakeholders.

Core Competencies: Safety Leadership, Quality Assurance, Regulatory Compliance, Fuel Operations Management, Technical Documentation, Training & Coaching, Inventory Control, Equipment Management, Stakeholder Relations, Continuous Improvement, Problem Solving & Critical Thinking.

Working Conditions

• Operational airport environment.
• Combination of in-office, remote (fuel farm, off-airport) and ramp-based responsibilities.
• Exposure to varying weather conditions and active airside operations.

Licenses & Certifications

• RAIC (Restricted Area Identity Card).
• Transport Canada Security Clearance.
• D (Ontario) or Class 3 (Quebec) driver's license with airbrake endorsement.
• AVOP.
• Radio Operator Certificate (ROC-A).

Benefits

Here are some of the perks and benefits we offer:

• Hybrid work arrangements
• Collective health insurance plan for you and your eligible dependents, including healthcare, vision, and dental care
• Employee Assistance Program
• Collective retirement savings plan with employer matching contributions
• Paid leave for health and personal reasons
• Employee referral program
• Years of service awards

Skyservice is an equal opportunity employer and welcomes applications from all interested individuals. If, for any reason, you cannot submit your application through our career site, please contact a member of our Human Resources team to make special arrangements.