- 3+ years in a quality assurance or regulatory compliance role within the clinical research , pharmaceutical , biotechnology , or life sciences industry.
Quality Assurance (QA) & Compliance Specialist
Location : Remote or Office-Based (as applicable)
A dynamic and forward-thinking clinical research organisation is seeking a Quality Assurance & Compliance Specialist to support the maintenance and continuous improvement of its Quality Management System (QMS). The organisation provides full-service clinical trial management support for early to mid-phase studies, collaborating closely with partners across the life sciences sector to positively impact patients' lives.
The successful candidate will play a key role in ensuring the organisation’s quality standards and regulatory compliance are consistently met. This is a self-directed role requiring strong attention to detail, the ability to manage multiple priorities, and a proactive approach to quality initiatives across the business.
Reports to : Chief Operating Officer (COO)
Key Responsibilities
- Maintain and manage the Quality Management System, including Standard Operating Procedures (SOPs), Work Instructions (WIs), templates and associated forms.
- Oversee the communication, distribution, and tracking of QMS documentation.
- Ensure accurate and timely electronic filing of all QA and training-related documents (e.g., SOPs, Corrective and Preventive Action reports, training files).
- Manage oversight and tracking of CAPAs, deviations, and administrative correspondence.
- Track audit access and documentation across sponsor, vendor, and internal audits.
- Develop and maintain the annual quality plan, including quarterly updates, signature tracking, and distribution.
- Support the conduct of internal Quality Control (QC) audits for organisational studies and processes.
- Assist with the coordination and execution of external vendor due diligence and qualification audits.
- Provide training on Quality System requirements and ensure organisation-wide compliance.
- Promote awareness of the Quality Policy, Quality Manual, and related procedures across all departments.
- Work collaboratively with cross-functional teams, including Clinical Operations, Business Development, Finance, and IT.
- Keep the COO informed of progress, developments, and issues within the QA function.
Key Requirements
- Strong cultural fit; aligned with the organisation’s values and purpose.
- Self-motivated, proactive, and committed to achieving high standards.
- Ability to manage multiple tasks and priorities under time pressure.
- Excellent interpersonal and communication skills; approachable and professional.
- Comfortable in a fast-paced, collaborative team environment.
- Solid understanding of ICH-GCP, Health Canada Division 5, and FDA regulations.
- Meticulous attention to detail with strong organisational skills.
- Effective time management and a structured approach to workload and deadlines.
- Reliable and accountable; follows through on commitments.
- Team player who contributes positively to team dynamics.
- Capable of working both independently and collaboratively.
- Adaptable and flexible in response to changing priorities.
- Excellent written and verbal communication skills in English.
- Willingness to travel when required.
- Practical, confident, and solutions-focused.
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Quality Assurance Specialist • Ontario, Canada, Canada