Quality Assurance Analyst

BC College of Nurses and Midwives; Vancouver; Hybrid; CAD 65,000 - 70,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Analyst to join their dynamic team in Vancouver. This role offers a unique opportunity to contribute to the protection of public health by ensuring the quality of software systems within the health sector. You will engage in various testing methodologies, collaborate with diverse teams, and utilize your problem-solving skills to enhance system quality. With a commitment to diversity and inclusion, this organization values the perspectives of all candidates and offers a supportive environment for professional growth. Enjoy a flexible hybrid work model and generous benefits while making a meaningful impact in the community.

Benefits

100% employer-paid health benefits

Generous vacation package

Employee assistance program

Fitness allowance

Pension plan contributions

Professional development opportunities

Qualifications

• 2-3 years experience in software testing and quality assurance.
• Bachelor’s degree in Computer Science or related field required.

Responsibilities

• Write and execute test scripts for software applications.
• Analyze test results and report defects and issues.
• Collaborate with team members on application testing.

Skills

Software Testing

Quality Assurance

Problem Solving

Analytical Thinking

Communication Skills

Education

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Management Information Systems

Tools

Jenkins

Nightwatch

Microsoft Dynamics 365 CRM

Microsoft SharePoint

Job description

Status: Temporary, Full-Time
Term: May 2025 – July 2026
Work Location: Hybrid, Vancouver B.C. (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM’s commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $65,949 - $69,288 annually, depending on a variety of factors including qualifications and experience. Once hired, you will progress through a wider salary range over time as you continue to develop job knowledge, skills and competencies for the role.

In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. We contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income after one year of employment. Throughout your career with us, you will engage in a variety of learning and development opportunities. We will support your professional development and cover your professional membership costs. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you’ll be doing

Internally, the QAA I liaises with Team Leads, Project Managers (PMs), Business Analysts, Application Developers, Systems Analysts, and Infrastructure Analysts within the Information Technology and Operations Departments, and with leaders and business experts throughout the organization as needed.

Externally, the QAA I liaises with consultants and external stakeholders in order to assess and improve system quality. In addition to BCCNM needs, the QAA I works on testing and quality related to information systems needs of other regulatory bodies within the Consortium.

Key responsibilities include:

• In consultation with the ISQA/TL; write and execute test scripts for identifying and tracking defects for in-house product development, software application development, information system launches, and operations systems enhancements.
• Collaborate with other BCCNM personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
• Based on test plans, scripts, and both manual and automated test regimes, confirm change quality, measure adherence to QA standards for software development, application integration, and information system performance, and corresponding documentation.
• Analyze test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. Ensure that testing activities are sufficient to confirm that applications and systems changes minimize defects, meet functional requirements and technical specifications, and are behaving according to intended design.
• Apply established metrics to determine the readiness, quality, and operability of software, systems, and services intended for release within the production environment.
• Communicate test progress, test results, recommendations for improvement, and other relevant information to project stakeholders.
• Participate collaboratively to perform tasks such as investigation by impact analysis, problem analysis, and provision of support to internal and external stakeholders, where appropriate.
• Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC’s health care system.

Qualifications:

• Bachelor’s Degree in a Computer Science, Computer Information Systems (CIS) or BBA program with a concentration in Management Information Systems (MIS), or equivalent;
• 2-3 years direct experience testing major application releases and/or integrations;
• Knowledge of system testing and software quality assurance best practices and methodologies;
• Hands-on experience with automated testing tools (incl. Jenkins) and testing solutions (incl. Nightwatch) is an asset;
• Excellent oral, written, and interpersonal communication skills. Ability to establish and maintain strong relationships with stakeholders with varied system knowledge;
• Demonstrated problem solving and analytical thinking skills, in addition to keeping abreast of trends and best practices in information systems;
• Ability to communicate with developers in technical terms and business users in plain language;
• Excellent interpersonal skills; approachable, with the ability to adapt communications methods to audience needs;
• Ability to take both direction and initiative in generating and following through on tasks;
• Experience with following is considered an asset:
• Microsoft Dynamics 365 CRM, Microsoft SharePoint, and/or Microsoft GP;
• Web-based applications and application programming interfaces;
• Working in an Agile environment;
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

How to Apply

If you are interested in this position, please apply online by 12:00pm on April 14, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.

Collection Notice

To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well apply for a job posting, you’ll be asked to provide personal information.

The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 British Columbia’s Freedom of Information and Protection of Privacy Act. If you have any questions about the Collection Notice, please contact [e-mail].

Please note: BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.