Quality Assurance Analyst

LifeWorks; Montreal; Hybrid; CAD 55,000 - 80,000; Full time

Job summary

LifeWorks is seeking a bilingual Quality Assurance Analyst to join their team in Montreal. You will work on pension plan administration software solutions, focusing on quality assurance tasks like test scenario development and defect resolution. This role requires strong analytical and communication skills, and offers flexible work arrangements including remote opportunities.

Benefits

Comprehensive benefits program

Pension plan with employer contribution

Flexible schedule

Career opportunities for professional development

Qualifications

• 2 - 5 years of relevant experience required.
• Experience in pension plan administration or financial services is a plus.
• Willingness to travel occasionally.

Responsibilities

• Develops and maintains manual test scripts based on product evolution.
• Documents and tracks anomalies until resolution.
• Provides support and training to clients and internal teams.

Skills

Analytical skills

Communication

Detail-oriented

Education

University degree in computer science, mathematics, or related discipline

Tools

Azure DevOps (ADO)

Selenium

Java

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Impact You’ll Make and What We’ll Accomplish Together:
We are seeking a talented bilingual Quality Assurance Analyst to join our team at TELUS Health. This position offers a unique opportunity to work with our pension plan administration software solutions while developing a deep understanding of client needs. As a detail-oriented and analytical professional, you will be responsible for comprehensive quality assurance activities, including test scenario development, test case writing, manual script execution, and defect resolution.
The ideal candidate combines methodological approaches with data-driven insights, demonstrating both curiosity and disciplined testing practices. Strong communication skills are essential, as you'll interact with technical and non-technical stakeholders while supporting junior team members. You will carry out all QA-related tasks according to defined standards, ensuring timely delivery and effective solution implementation that meets our clients' needs.

What You’ll Do :

• Analyzes technical documents and communicates with stakeholders (functional managers, business analysts, etc.) to understand the scope of testing
• Develops and maintains manual test scripts (positive and negative) based on product evolution
• Prioritizes and executes manual tests according to established priorities
• Documents and tracks anomalies until resolution
• Identifies and proactively communicates potential risks related to deadlines or quality
• Performs peer reviews and supports less experienced resources
• Provides support and training to clients and internal teams as needed

You're the Missing Piece of the Puzzle:

• University degree in computer science, mathematics, or any other related discipline
• 2 - 5 years of relevant experience
• Excellent written and oral communication skills in English
• Willingness and ability to travel occasionally

Great-to-haves :

• Experience in pension plan administration or financial services industry
• Experience using Azure DevOps (ADO) for test management and defect tracking
• Experience with Selenium and Java

What’s in it for You:

• Growing through stimulating mandates, projects and continuous learning.
• Having career opportunities for professional development
• Flexibility to choose your work location: work fully remote, fully in-office, or create your own hybrid arrangement
• Enjoy a flexible schedule and a comprehensive benefits program
• Pension plan with employer contribution

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.