Quality Analyst - Data Review Expert

Mercor; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Mercor is seeking a Quality Analyst on a contract basis to help ensure data accuracy and reliability across projects in Toronto, Ontario. You will review outputs, identify issues, and provide actionable feedback to contributors in a distributed team.

The role requires strong attention to detail, excellent written communication, and the ability to adapt to evolving standards in a fast-moving environment. A reliable internet connection and a quiet, dedicated workspace are expected.

Qualifications

• Proven experience in quality assurance, quality control, or a similar review-focused role.
• Strong attention to detail and a sharp eye for errors others miss.
• Excellent written communication and the ability to give clear, constructive feedback.
• Comfort with ambiguity and evolving standards in a fast-moving environment.
• Reliable internet connection and a quiet, focused workspace.

Responsibilities

• Review work product against defined quality standards, rubrics, and guidelines.
• Identify errors, inconsistencies, and gaps, and document them clearly.
• Provide structured, actionable feedback to contributors and stakeholders.
• Track quality metrics and surface recurring issues or trends.
• Help refine and improve quality processes, checklists, and evaluation criteria.

Skills

Quality assurance

Attention to detail

Written communication

Adaptability

Remote collaboration

Job description

About the Role

We’re hiring Quality Analysts on a contract basis to help ensure the accuracy, consistency, and reliability of data. You’ll play a key role in reviewing outputs, flagging issues, and helping us maintain a high bar for quality across projects.

What You’ll Do

• Review work product against defined quality standards, rubrics, and guidelines

• Identify errors, inconsistencies, and gaps, and document them clearly

• Provide structured, actionable feedback to contributors and stakeholders

• Track quality metrics and surface recurring issues or trends

• Help refine and improve quality processes, checklists, and evaluation criteria

• Collaborate asynchronously with a distributed team across time zones

What We’re Looking For

• Proven experience in quality assurance, quality control, or a similar review-focused role

• Strong attention to detail and a sharp eye for errors others miss

• Excellent written communication and the ability to give clear, constructive feedback

• Comfort with ambiguity and evolving standards in a fast-moving environment

• Reliable internet connection and a quiet, focused workspace

Nice to Have

• Familiarity with data annotation, content review, or evaluation workflows

• Experience working with distributed or remote teams

• Background in a domain relevant to our work (e.g., technical, editorial, or analytical)