QMS Engineer

Sierra Wireless; Burlington; On-site; CAD 82,000 - 92,000; Full time

Job summary

Sierra Wireless is seeking a Quality Management Systems Auditor to manage the QMS and ensure conformance to ISO 9001, 14001, and 45001 across multiple sites in Canada and globally.

The role includes leading internal audits, reporting findings, driving CAPA closure, and supporting PCN/EOL processes while promoting continual quality improvements. Travel is 10–20% domestically and internationally.

Qualifications

• Bachelor’s degree in engineering is required.
• 5+ years of experience in electronics/quality with auditing experience.
• Lead Auditor certifications ISO 9001/14001/45001 are required.
• Experience with RCA, 8D problem solving and FMEA is required.

Responsibilities

• Plan and conduct internal audits across multiple sites globally.
• Write audit reports and communicate results to management; follow up on nonconformances (CAPA).
• Manage Corrective and Preventive Actions (CAPA).
• Manage calibration process.
• Coordinate and contribute to continuous improvement initiatives.
• Support PCN, EOL, Waiver and other QMS tasks.

Skills

Root Cause Analysis

8D Problem Solving

FMEA

Strong communication

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in engineering

Lead Auditor certification (ISO 9001/14001/45001)

5+ years in electronics/quality

Tools

SPC

SQC

Gage R&R

DOE

Job description

Location: Burlington ON, Canada

Job Summary

Reporting to the Sr. QMS Manager, this role is responsible for managing the Quality Management System and conformance to ISO 9001, ISO 14001, ISO 45001 across multiple sites.

Lead and conduct internal audits across all areas of the business. Manage resolution and follow-up on closure of internal and external audit findings, Corrective and Preventive Actions (CAPA), support Product Change Notification (PCN) and End-of-Life (EOL) process and customer notifications. Drive and participate in continual quality improvement projects

Responsibilities

• 35%: Plan and conduct internal audits according to the latest ISO standards (ISO 9001, ISO 14001, ISO 45001, and others as applicable), across multiple sites globally.
• 35%: Write audit reports and communicate results to management. Follow up on all nonconformances detected during audits and ensure effective closure of findings (CAPA).
• 10% Corrective and Preventive Actions (CAPA)
• 5% Manage calibration process
• 5%: Coordinate and contribute to continuous improvement initiatives
• 10% other Quality / QMS related responsibleness: PCN, EOL, Waiver

Minimum Qualifications

• Bachelor’s degree in electrical or electronic engineering, materials science, semiconductor fabrication, or a related engineering discipline
• Minimum 5 years’ experience in electronics engineering, manufacturing, or quality – preferably in a high-tech or electronics industry – including hands‑on experience conducting internal audits and participating in the CAPA process.
• Certified Lead Auditor for ISO 9001, ISO 14001, and ISO 45001 – required.
• Experience with Root Cause Analysis (RCA) is required: 8D problem‑solving, Failure Mode and Effects Analysis (FMEA), etc.

Soft Skills

• Strong interpersonal skills with a collaborative, approachable style; able to build credibility and working relationships across functions and levels.
• Effective communicator – clear and professional in both written and verbal communication; comfortable presenting findings to management.
• Sound analytical and critical thinking skills; able to identify root causes, evaluate alternatives, and drive practical solutions.
• Self‑directed and well‑organized; capable of managing multiple activities with minimal supervision.
• Genuine commitment to quality culture and continuous improvement.

Desired Qualifications

• IATF 16949 Lead Auditor or Internal Auditor certification
• ISO 22301 Lead Auditor certification
• Familiarity with statistical and quality methodologies including Statistical Process Control (SPC), Statistical Quality Control (SQC), Gage Repeatability & Reproducibility (GR&R), and Design of Experiments (DOE) is desirable.
• ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or equivalent SQA certification is an asset.

Additional Information

Travel requirement: 10-20% (domestic and international, across multiple sites globally).

Employment type: Full time permanent

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

We may leverage Artificial Intelligence (AI) tools to enhance efficiency during candidate screening, assessment, and recruitment. Final hiring decisions remain with our Hiring Teams, not AI systems.

A reasonable estimate of the pay range for this position is $82,000 - $92,000 CAD. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.