QAAD-Quality Assurance Administrator

Lifemark; Mississauga; Hybrid; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Flex benefits

Employee Assistance Program

Shoppers Drug Mart discount (30%)

Employee Stock Purchase Plan (25%)

Paid vacation and Wellness days

Annual CE allowance $1500

Job summary

AssessMed Mississauga is currently seeking a Quality Assurance Administrator to oversee the flow of assessment reports, ensuring timely receipt, proper formatting, and documented steps in Smart Simple to support smooth processing.

You will prepare final reports, maintain accurate records, and support the processing team through efficient coordination in a full-time on-site role at 5945 Airport Road, Mississauga.

Qualifications

• Relevant post-secondary/community college education.
• 3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment.
• Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat).
• Effective verbal and written communication skills.
• Proven organizational and multi-tasking skills.
• Knowledge of medical terminology and medical transcription experience is a strong asset.

Responsibilities

• Handle initial Admin for Med legal reports as directed.
• Verify questions against the LOI, insert/correct missing or wrong questions.
• Add mini CV if necessary (SS doctor profile).
• Add the Documents List to Appendix A, Documents Reviewed section as appendix B and Form 53 to appendix C.
• Complete Form 53’s or other applicable attestation forms.
• Update the Services in SS as appropriate.
• Follow-up with the Assessors for outstanding reports.
• Follow-up with clients when reports are overdue.
• Additional typing if required or assigned.
• Formatting of documents in Microsoft Word.
• Other Admin duties as assigned or required.

Skills

Client service

Administrative support

MS Office proficiency

Verbal & written communication

Organizational skills

Autonomy

Medical terminology

Team collaboration

Education

Post-secondary education

Tools

MS Office

Outlook

Adobe Acrobat

Job description

Salary Range: $40,000.00 To $45,000.00 Annually

AssessMed Mississauga -Quality Assurance Administrator
Status:
Full-Time Permanent (in-person)
Location:
5945 Airport Road, Suite 335, Mississauga ON

About AssessMed

For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

About Quality Assurance Administrator

This role is essential for tracking and managing the flow of assessments reports, ensuring timely receipt, formatting, and documenting each step in Smart Simple to support smooth processing. Quality Assurance Administrator also handle final report preparation and delivery and maintain accurate records.

Main Responsibilities:

• HandleinitialAdminforMedlegalreportsasdirected
• VerifyquestionsagainsttheLOI,insert/correctmissingorwrongquestions.
• AddminiCVifnecessary(SSdoctorprofile)
• Add the Documents List to Appendix A, Documents Reviewed section as appendix B and Form 53 to appendix C
• CompleteForm53’sorotherapplicableattestationforms
• UpdatetheServicesinSSasappropriate
• Follow-up with the Assessors for outstanding reports
• Follow-up with clients when reports are overdue
• Additionaltypingifrequiredorassigned
• Formatting of documents in Microsoft Word
• OtherAdmindutiesasassignedorrequired

Required Qualifications:

• Relevant post-secondary/community college education
• 3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
• Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
• Effective verbal and written communication skills
• Proven organizational and multi-tasking skills
• Knowledge of medical terminology and medical transcription experience is a strong asset
• Demonstrated organizational and multitasking skills
• Enjoys working in a collaborative team environment
• Shows initiative and exhibits excellent judgement
• Demonstrated ability to work with a high level of autonomy

Why choose AssessMed?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence