Corporate Quality Assurance Coordinator

Dynacare; Brampton; On-site; CAD 51,000 - 64,000; Full time

Benefits offered by this job

Top Employer

Health and wellness benefits

Internal mobility opportunities

RRSP match

Employee stock purchase program

Job summary

Dynacare in Brampton, ON, is seeking a Corporate Quality Assurance Coordinator to support quality management systems, analyze data, mentor staff, and ensure regulatory compliance across procedures and audits.

The ideal candidate holds a science degree, understands laboratory operations, and can use MS Office; French is an asset. This permanent full-time role operates in a hybrid work environment with standard hours and offers benefits and growth opportunities.

Qualifications

• Bachelor's degree in a science-related field.
• Understanding of laboratory operations as demonstrated by medical laboratory experience.
• Embraces Quality Assurance principles.
• Understands and promotes principles of the quality management system.
• Strong time management and prioritization skills.
• Great attention to detail.

Responsibilities

• Assist in development, documentation and implementation of QA procedures and programs to ensure regulatory compliance.
• Review and analyze quality documents to ensure compliance and improve procedures.
• Participate in accreditation and inspection processes as required.
• Prepare summary statistics reports for leadership using MS Office.
• Evaluate CAPA responses and follow up for closure and efficacy.
• Mentor and coach staff in Quality programs and procedures.
• Support roll-out of Quality initiatives with cross-functional teams.
• Create presentations as needed.
• Support internal client questions with guidance and assistance.
• Occasionally perform QA audits and document non-conformances.

Skills

Quality Assurance

Data analysis

Time management

Attention to detail

Problem solving

MS Office proficiency

French language (asset)

Education

Bachelor's degree in science-related field

Tools

MS Office

Job description

Job Posting: Corporate Quality Assurance Coordinator

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Corporate Quality Assurance Coordinator?

Dynacare is currently searching for a Quality Assurance Coordinator to join our Clinical Development and Quality Assurance team in Brampton, ON. The Quality Assurance Coordinator is responsible for supporting Quality Management System processes including the analysis and trending of data, staff communications and mentoring, vendor and reference laboratory quality, consultant credentialing, and maintaining some licensing processes. The successful candidate is detail oriented, exhibits an optimistic, proactive mindset, demonstrates robust analytical abilities, and brings with them the technical background of a working MLT or person with laboratory experience, functional knowledge of Medical Laboratory regulatory requirements, proficiency using the Microsoft Office suite of products and exceptional verbal and written communication skills.

Status: Permanent full-time

Vacancy type: Existing

Hours: Monday to Friday, 8:00 am- 4:00 pm or 9:00 am - 5:00 pm

Discipline: Quality Assurance

Workstyle: Hybrid

Location: Brampton, ON

Internal deadline application: May 31, 2026, at 5pm EST

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Assists in the development, documentation and implementation of Quality Assurance procedures and programs to ensure compliance with regulatory requirements, various standards and Dynacare policies.
• Performs ongoing reviews and analyses of various documented procedures and programs in Dynacare Quality manuals to ensure compliance with various regulatory bodies’ requirements and improve/update existing procedures and programs specific to regulatory compliance, thereby ensuring excellence.
• Participates in accreditation and inspection processes from regulatory bodies as required.
• Prepares summary statistics reports for presentation to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager utilizing MS Office suite of products as appropriate.
• Evaluates responses to Complaint and CAPA non-conformances and performs follow-up with respondents as required to ensure resolution and efficacy, reporting any unresolved issues to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager.
• Engages, coaches and mentors Dynacare staff in various Quality programs and procedures.
• Ensures roll-out of Quality initiatives as directed and works with cross-functional teams to initiate and deliver new or updated Quality Management System programs.
• Creates powerful and persuasive presentations as assigned.
• Encourages trust and open communications through addressing internal client concerns and inquiries. Ensures proactive internal client support and guidance is provided, including professional and personal assistance when answering inquiries.
• Occasionally performs Quality Assurance audits, prepares reports, and enters non-conformances into the electronic Quality Management System as required. May also perform external quality audits of vendors and other providers.
• Completes special projects and extra duties as assigned.

What YOU bring to the role:

• Bachelor's degree in a science-related field
• Understanding of laboratory operations, as demonstrated through medical laboratory technical department related experience.
• Embraces Quality Assurance principles.
• Understands and promotes principles of the quality management system
• Manages and prioritizes work using time management skills and techniques
• Applies great attention to detail
• Strong problem solving, data analysis/trending, and issues-resolution abilities
• Demonstrated proficiency of MS Office suite of products
• Verbal or written French language skills are an asset

Working conditions:

• Normal office/medical laboratory environment
• Occasional travel may be necessary

Pay rate: $51,200 to $64,000.

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.