QA Inspection Technician

NDI (Northern Digital Inc.); Cambridge; Hybrid; CAD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay with 4% RRSP match

Comprehensive benefits package

Company-wide bonus program and salary/

Employee Stock Purchase Plan

37.5-hour work week with hybrid model

15 vacation days from day one + paid3

Social events and development support

Recognized for workplace excellence

Offices in Waterloo, VT, Germany, HK

Free on-site parking

Job summary

NDI (Northern Digital Inc.) is seeking a QA Inspection Technician in Cambridge, Canada to ensure components, assemblies, and products meet specifications and quality requirements. You’ll manage inspection records, support calibration activities, and work with Quality, R&D, and Operations to improve processes.

The role emphasizes attention to detail, documentation, and collaboration across teams in a regulated medical-device environment.

Qualifications

• Education: College diploma or certificate in Quality, Manufacturing, Mechanical, Electrical/Electronics Engineering Technology, Metrology, or related technical discipline; equivalent education and relevant experience will also be considered.
• 1–2 years of experience in quality inspection, manufacturing, calibration/metrology, equipment administration, or a related technical environment.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Strong computer and electronic record-management skills for inspection and measurement.
• Experience with PCBA/electronic or mechanical inspection, IPC-A-610, inspection equipment, ERP/eQMS systems, GD&T, calibration, ISO 13485, or ALCOA+ practices is an asset.

Responsibilities

• Inspect incoming electronic and mechanical components, assemblies, and finished products against specifications, drawings, and quality requirements.
• Conduct and document First Article Inspections (FAIs) for new or changed materials.
• Identify and document non-conforming material, ensure segregation and quarantine, and support disposition with Quality and Engineering.
• Maintain accurate inspection records, incoming quality metrics, and ERP/eQMS material transactions.
• Collaborate with Quality, Supplier Quality Engineering, R&D, and other stakeholders to improve inspection methods and test plans.
• Coordinate calibration activities for inspection, measuring, and test equipment, and maintain equipment records and certificates.
• Monitor and escalate overdue calibrations or equipment concerns and support QA Laboratory readiness.
• Administer preventive-maintenance schedules and records for production equipment within the eQMS.
• Support continuous improvement of inspection, calibration, equipment-control, and record-management processes.
• Support compliance by adhering to regulatory and quality standards and quality-system requirements.

Education

College diploma or certificate in Quality, Manufacturing, Mechanical, Electrical/Electronics Engineering Technology, Metrology, or related technical discipline; equivalent education and relevant experience

1–2 years of experience in quality inspection, manufacturing, calibration/metrology, equipment administration, or related technical environment

Ability to read and interpret engineering drawings, specifications, and technical documentation

Working knowledge of inspection and measurement methods, with strong computer and electronic record-management skills

Experience with PCBA/electronic or mechanical inspection, IPC-A-610, inspection equipment, ERP/eQMS systems, GD&T, calibration, ISO 13485, or ALCOA+ documentation practices

Job description

Compensation Range

$ 52,000.00 - $62,000.00 range per year.

THE IMPACT YOU'LL MAKE

As a QA Inspection Technician at NDI, you'll help ensure incoming electronic and mechanical components, assemblies, and finished products meet applicable requirements before production. You'll support the control and calibration of inspection and measurement equipment and administer maintenance records for applicable production equipment within NDI’s quality systems. This role is a great fit for someone who is detail-oriented and organized, with an interest in technical documentation, measurement equipment, and building hands-on quality experience in a regulated medical-device environment.

HOW YOU'LL CONTRIBUTE

• Inspect incoming electronic and mechanical components, assemblies, and finished products against specifications, drawings, schematics, inspection plans, and quality requirements.
• Conduct and document First Article Inspections (FAIs) for new or changed materials.
• Identify and document non-conforming material, ensure appropriate segregation and quarantine, and support timely review and disposition with Quality and Engineering stakeholders.
• Maintain accurate inspection records, incoming quality metrics, and applicable ERP material transactions.
• Collaborate with Quality, Supplier Quality Engineering, R&D, and other stakeholders to improve inspection methods and test plans.
• Coordinate calibration activities for inspection, measuring, and test equipment, including maintaining equipment records, certificates, status, identification, and due dates.
• Monitor and escalatE overdue calibrations or equipment concerns and support the organization and readiness of the QA Laboratory.
• Administer preventive-maintenance schedules and records for applicable production equipment within the eQMS, including monitoring due dates and following up with responsible equipment owners.
• Support continuous improvement of inspection, calibration, equipment-control, and record-management processes.
• Support compliance by adhering to applicable regulatory and quality standards and established quality-system requirements.

EDUCATION AND PROFESSIONAL QUALIFICATIONS

• College diploma or certificate in Quality, Manufacturing, Mechanical, Electrical/Electronics Engineering Technology, Metrology, or a related technical discipline; equivalent education and relevant experience will also be considered.
• 1–2 years of experience in quality inspection, manufacturing, calibration/metrology, equipment administration, or a related technical environment.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Working knowledge of inspection and measurement methods, with strong computer and electronic record-management skills.
• Experience with PCBA/electronic or mechanical inspection, IPC-A-610, inspection equipment, ERP/eQMS systems, GD&T, calibration, ISO 13485, or ALCOA+ documentation practices are considered assets.

ADDITIONAL STRENGTHS

• Strong attention to detail, organization, and commitment to accurate recordkeeping.
• Sound judgment and confidence identifying and escalating quality or equipment-control concerns.
• Ability to follow established procedures, manage multiple priorities, and recognize when escalation is required.
• Clear communication and ability to collaborate effectively with Quality, Engineering, R&D, Operations, and other stakeholders.
• A continuous-improvement mindset and interest in improving inspection and quality-system processes.

THE BENEFITS OF JOINING OUR TEAM

• Competitive pay with a 4% RRSP match to help you plan for the future.
• A comprehensive benefits package that supports your health and well-being.
• Company-wide bonus program and regular salary reviews.
• Employee Stock Purchase Plan offering discounted company shares to help you invest in and benefit from our growth.
• A 37.5-hour work week with a hybrid work model available where responsibilities allow.
• Receive 15 vacation days starting on day one, plus a paid holiday shutdown in December to recharge before the New Year!
• A calendar full of employee social events and engagement activities to keep us connected.
• Professional and personal development support designed to foster your continuous growth and career advancement.
• Work where your contributions are valued — as a multi-year winner of Waterloo Region’s Top Employers and the 2025 Chamber of Commerce Business of the Year, we’re recognized for putting people first and fostering a culture of collaboration and excellence.
• Part of a growing global company with offices in Waterloo, Vermont, Germany, and Hong Kong.
• Conveniently located near GRT and ION transit stops, with free on-site parking available.

If you’re looking to join a collaborative and curious team guided by integrity, thoughtful problem-solving, and a commitment to doing things right, this could be the place for you. We support one another by building strong partnerships across teams and winning together through shared knowledge and diverse perspectives. You'll be surrounded by people who are passionate about what they do, continuously learning, improving with purpose, and driven by work that truly makes a difference.

We thank all candidates for their interest in joining NDI; however, only candidates invited for an interview will be contacted. We do not use artificial intelligence or automated decision-making tools in our recruitment process. All applications are reviewed by our hiring team. NDI is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please let us know and we will work with you to meet your needs. For more information about NDI and this position, please visit our website: www.ndigital.com.