QA Analyst - Client Delivery

Chrono Innovation Inc.; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible schedule with hybrid work model

Personalized collective insurance coverage

24/7 telemedicine access

Training and courses at Chrono University

RRSP and RESP options

Job summary

A fast-growing tech startup in Montreal is seeking a QA Analyst - Client Delivery to ensure the quality of software solutions. You will analyze requirements, design test cases, and execute various testing methodologies. The ideal candidate has 3–6 years of QA experience, is bilingual in English and French, and is comfortable working in a hybrid setting. Enjoy flexible schedules, personalized insurance coverage, and career development opportunities at this innovative company.

Qualifications

• 3–6 years of experience in software testing or QA.
• Experience in web-based applications.
• Experience in client-facing projects.

Responsibilities

• Analyze functional and business requirements.
• Translate requirements into structured test cases.
• Execute manual and exploratory testing.
• Produce quality assessments and defect reports.
• Collaborate with developers and project managers.

Skills

Client-facing

Bilingual (English, French)

Analytical thinking

Structured communication

Agile environment experience

Tools

Slack

Github

Google Workspace

VSCode

Job description

Chrono Innovation is a fast-growing tech startup that provides a cutting-edge solution to help people manage their time more effectively. Our platform, Chrono Platform, is designed to optimize productivity and streamline workflows by automating time-tracking and task management.

At Chrono, we arm upstarts with the tools to adapt and thrive quicker.

THE CHRONO APPROACH

We’re here for when our partners need a fresh perspective, an ambitious advantage and a strong, wise ally to set them up for success.

We deliver innovative and creative solutions so our partners can remain focused, nimble and daring. We earn the trust of our partners through transparency, honesty and reliable delivery.

WE VALUE

People:

Our clients aren’t clients, they’re our partners. They’re people with whom we build meaningful, mutually beneficial long-term relationships.

We earn the trust of our partners through transparency, honesty, and reliable delivery. To nurture the relationship, we get to know them as people — through natural conversation, we learn about them and their lives.

Clarity:

We rely on clarity to strengthen our partnerships. We keep our partners informed every step of the way — they’re never left wondering about the state of their initiatives.

OUR SERVICES

• Product Development
• Software Engineering
• Growth & Acceleration
• Software talent hiring

OUR PRODUCT

Role

As a QA Analyst - Client Delivery, you will play a key role in ensuring the quality, reliability, and consistency of software solutions delivered to our clients and within our product.

This role is primarily focused on client delivery projects, while also contributing to internal product quality initiatives.

You will work closely with Developers, Tech Leads, and Project Managers to:

• Understand client and product requirements quickly and thoroughly
• Design and code structured test cases and execute functional testing
• Ensure alignment between client requirements, tickets, and team deliverables
• Maintain high QA standards across multiple concurrent projects

Key Responsibilities

Chrono Innovation is looking for a QA Analyst - Client Delivery to:

• Analyze functional and business requirements to ensure clear understanding of client and product needs
• Translate requirements into structured,comprehensive and coded test cases
• Execute manual, functional, and exploratory testing on web-based or mobile applications
• Produce clear quality assessments, defect reports, and test summaries
• Identify inconsistencies, gaps, and risks early in the delivery process
• Participate in ticket refinement and structure definition to ensure clarity and testability
• Ensure QA processes and standards are consistently followed across projects
• Collaborate closely with Developers, Tech Leads, Project Managers and Client to maintain alignment
• Communicate effectively with clients when clarification or validation is required
• Manage QA activities across multiple concurrent projects, adapting priorities as needed
• Contribute to continuous improvement of QA practices within the delivery teams

Qualifications

• 3–6 years of experience in software testing / QA
• Experience in web-based applications and agile environment
• Experience working on client-facing projects

We are looking for someone who:

• Is client-facing and bilingual (English, French)
• Quickly understands product requirements and is able to go beyond surface-level specifications
• Can write / code structured test cases, execute tests, and produce clear quality assessments
• Has a solid understanding of web application architecture and digital solutions
• Actively participates in ticket structure definition and refinement
• Ensures QA processes are followed consistently across teams
• Is comfortable working on multiple projects in parallel and can efficiently context switch
• Demonstrates strong analytical thinking and structured communication
• Raises flags early and proactively

Technical Environment (Context)

You will work in teams building solutions using:

• TypeScript / Node
• .NET
• React / Vue
• REST APIs
• AI: Claude Code / Claude /Chatgpt

You should be comfortable understanding these environments at a functional level.

Internal Tools

• Slack
• Github
• Google Workspace
• VSCode
• Standardized macOS work environment

Job Type: Full-time, Permanent

You are a good fit if

You naturally seek clarity and ask thoughtful questions to fully understand requirements before jumping into execution. You enjoy working at the intersection of product, delivery, and quality, and you feel comfortable interacting with both clients and internal stakeholders. You take ownership of your work, proactively raise risks or inconsistencies, and are not afraid to challenge assumptions when needed.

You are highly organized and able to manage multiple projects in parallel while maintaining structure and attention to detail. You adapt quickly when priorities shift and communicate in a clear, structured, and actionable way. Most importantly, you believe that quality is a shared responsibility and that delivering reliable, well-tested solutions is essential to building trust with clients and teams.

Working at Chrono Innovation

At Chrono Innovation, we invest in employee wellness. Working with us includes:

• Flexible schedule with a hybrid work model (2 days per week in the office).
• Offices in Griffintown’s vibrant neighborhood, with a bright, open-space work environment.
• Personalized collective insurance coverage.
• 24/7 physical and psychological telemedicine for you and your family.
• Access to ChronoCare well-being program.
• Paid training and courses through the Chrono University program.
• Opportunities to develop new skill sets and grow your career
• Registered Retirement Savings Plan (RRSP) and Registered Education Savings Plan (RESP) options.

If you enjoy working at the intersection of delivery, product, and quality, and thrive in environments where clarity, ownership, and collaboration matter, we would love to meet you.

Apply today and help us deliver high-quality digital experiences with confidence.