Director, Client Delivery & Strategic Growth

Chrono Innovation; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible schedule with hybrid work model

Personalized collective insurance coverage

Paid training and courses

24/7 telemedicine access

Registered Retirement Savings Plan options

Job summary

A fast-growing tech startup in Quebec is seeking a Director of Client Delivery & Success. You will be responsible for ensuring high-quality delivery across multiple projects while building trusted partnerships with clients. Ideal candidates have over 8 years of experience in software delivery and client-facing roles. The position offers a hybrid work model, employee wellness programs, and opportunities for career growth. Protecting client trust and ensuring delivery profitability are critical aspects of this role.

Qualifications

• 8+ years of experience in software delivery, program management, or client-facing roles.
• Proven experience leading portfolio-level delivery across multiple concurrent programs.
• Strong background in client-facing environments, ideally in consulting.

Responsibilities

• Build and maintain trusted executive-level relationships with key clients.
• Own delivery profitability, ensuring alignment with budget.
• Identify delivery risks and lead mitigation strategies.

Skills

Leadership

Client relationship management

Risk management

Agile methodologies

Communication

Tools

Slack

Github

Google Workspace

Job description

A fast-growing tech startup in Quebec is seeking a Director of Client Delivery & Success. You will be responsible for ensuring high-quality delivery across multiple projects while building trusted partnerships with clients. Ideal candidates have over 8 years of experience in software delivery and client-facing roles. The position offers a hybrid work model, employee wellness programs, and opportunities for career growth. Protecting client trust and ensuring delivery profitability are critical aspects of this role.