Pt Sales Ambassador

Brobston Group LLC; Vaughan; On-site; CAD 21,000 - 30,000; Part time

Job summary

Brobston Group LLC in Vaughan is seeking a Sales Ambassador for a part-time, store-based role. You will deliver exceptional customer service, apply product knowledge, and use clienteling techniques to drive sales.

You will leverage CRM and digital tools, contribute to store performance, and help develop peers while maintaining visual standards and community initiatives.

Flexible schedule including days, evenings and weekends is required. Prior retail sales experience is preferred.

Qualifications

• Previous retail sales experience in a high-volume or specialty environment.
• Strong communication and relationship-building with customers and colleagues.
• Willingness to work a flexible schedule including days, evenings and weekends.
• Experience using digital tools to sell and engage customers preferred.

Responsibilities

• Provide personalized styling and product recommendations to meet customer needs and drive sales.
• Leverage CRM and digital tools to capture customer data and support clienteling and outreach.
• Support the team in achieving monthly, quarterly and annual sales goals and KPIs.
• Coach and guide Brand Ambassadors to deliver consistent customer-centric behaviors.
• Maintain store visual standards and participate in store initiatives and community outreach.
• Assist with recruiting, training and providing feedback to management on category opportunities.

Skills

Customer service

Communication

Relationship-building

Sales experience

Tools

CRM

POS system

Job description

Summary

Sales Ambassadors deliver exceptional customer service and curate refined lifestyle experiences by applying product knowledge, personalized styling and clienteling techniques. This part-time, store-based role drives sales through outreach, digital tools and one-to-one client relationships while supporting visual standards and team initiatives. Ambassadors also help develop peers and contribute to store performance and community efforts.

Responsibilities

• Provide personalized styling and product recommendations to meet customer needs and drive sales.
• Leverage CRM and digital tools to capture customer data and support clienteling and outreach.
• Support the team in achieving monthly, quarterly and annual sales goals and KPIs.
• Coach and guide Brand Ambassadors to deliver consistent customer-centric behaviors.
• Maintain store visual standards and participate in store initiatives and community outreach.
• Assist with recruiting, training and providing feedback to management on category opportunities.

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication and relationship-building skills with customers and colleagues.
• Comfortable operating a register, standing and walking for extended periods and moving around the sales floor.
• Ability to lift up to 30 lbs and perform moderate climbing as needed.
• Willingness to work a flexible schedule including days, evenings and weekends.
• Experience using digital tools to sell and engage customers preferred.