Property Manager (Part-Time)

Compass Communities; Canada; Remote; CAD 30,000 - 41,000; Part time

Job summary

Compass Communities in Canada is seeking a Property (Community) Manager to oversee operations, staffing and resident relations at Sunset Estates. This part-time role is based at the site office and requires a proactive, customer-focused leader.

You will manage budgets, recruit and train on-site staff, conduct property tours, ensure safety and compliance, and collaborate with regional teams to meet financial goals.

Qualifications

• 5+ years in property management or hospitality
• Strong leadership and interpersonal skills
• Budgeting and staff management experience
• Proficiency with MS Word, Excel and Outlook

Responsibilities

• Act as the primary contact for residents and address concerns promptly.
• Train staff to deliver exceptional service and manage on-site operations.
• Recruit, train, evaluate performance and manage on-site staff schedules.
• Oversee budgets, payroll processing, and adherence to policies and wage costs.
• Coordinate with regional teams and vendors to ensure timely completion of projects.

Skills

Leadership

Communication

Budgeting

Staff management

Customer service

Time management

Problem solving

MS Office

Tools

MS Word

MS Excel

Outlook

Job description

With coast-to-coast communities and over 12,000 home sites, Compass Communities is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces.

We're a company that's all about people and relationships. At a time when home ownership can feel increasingly out of reach, Compass helps turn what may seem like a pipe dream into reality, building vibrant communities across Canada. Because though we're in the business of housing, we never lose sight of what makes a home.

Reporting to the Regional Manager, the Property (Community) Manager oversees operations, staffing, planning and resident relations at our residential land lease communities. They are a proactive self-starter who thrives in a fast-paced and changing environment and can think like an investor to promote profitability. This role is a combination of property and people management, with a focus on delivering exceptional customer service and fostering a positive community environment. They act as the primary contact for residents and staff, ensuring a safe, welcoming, and well-maintained environment.

This is a permanent, part-time position, working out of the site office at our Sunset Estates Community.

Core Responsibilities

Customer Relations

• Act as the primary point of contact for residents. This includes addressing concerns, resolving complaints, and creating a positive, customer-friendly environment;
• Train staff to deliver exceptional service and build strong brand recognition;
• Ensure a safe and enjoyable environment for residents and employees;
• Conduct regular property tours and address customer concerns promptly.
• Manage, train, and supervise on-site administrative and maintenance staff;
• Be a positive role model that leads by example;
• Manage recruitment, training, performance evaluations, and disciplinary actions;
• Ensure adherence to company policies and budgeted wage costs;
• Maintain staffing levels and oversee employee scheduling and leave.

Community Operations

• Conduct regular property tours to ensure the community is well-maintained and safe for residents and staff. This also involves implementing community policies and procedures;
• Foster a customer-friendly, team-based work environment;
• Promote operational efficiency and support company policies;
• Attend regional meetings and maintain positive relationships with stakeholders;
• Collaborate with Compass’s corporate and regional teams and ensure business plans are implemented to achieve financial goals;
• Procure goods and services from vendors in accordance with company procedures;
• Coordinate with contractors and vendors for timely project completion;
• Inspect infrastructure and common areas for safety and maintenance;
• Oversee home moves and fire safety compliance.
• Oversee the community's financial health by managing operational and capital improvement budgets, tracking all financial transactions, and processing payroll;
• Contribute to the preparation of operating and capital budgets;
• Ensure accurate financial reporting and payroll processing;
• Manage procurement and petty cash;

Health & Safety

• Ensure safe operations and facility maintenance;
• Enforce safety procedures and equipment usage;
• Report hazards and incidents per company policy.
• Manage leases, rent payments, deferrals, and terminations;
• Address resident concerns and distribute notices;
• Attend regulatory hearings;
• Organize community events;
• Assist with the marketing to potential residents and conducting sales/rental tours of community-owned homes.

Required Skills and Experience

• Minimum 5 years of relevant experience; a background in property management is preferred. Hospitality or other customer-focused business experience will be considered;
• Strong leadership, decision-making, and interpersonal skills;
• Experience managing budgets, staff, and resident relations;
• Excellent interpersonal and communication skills to effectively interact with a diverse group of people;
• Strong organizational, time management, and problem-solving abilities;
• Proficiency in common computer software, such as Microsoft Word, Excel, and Outlook.
• A valid driver's license is required

Our people are what makes us different. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. Successful applicants will also be subject to a background check.