Property Management Administrator

skylinegroupofcompanies; Guelph; On-site; CAD 40,000 - 49,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Savings plan matching

Volunteer time off

On-going training

Job summary

Skyline is seeking a Property Management Administrator in Guelph, Ontario for an 8 month contract. You will provide administrative support to the Business Operations team, Property Manager's and Resident Manager's, handling data entry, A/R adjustments, rent rolls, and legal notices.

You will coordinate property administration, communicate with tenants, and maintain payment records using Yardi. Strong knowledge of RTA and related legislation, plus excellent English communication, are required.

Qualifications

• Knowledge of the Residential Tenancies Act (RTA) and related legislation.
• Strong data entry and database management skills.
• Experience in residential property management or real estate.
• Working knowledge of Yardi is an asset.
• Excellent verbal and written English communication.
• Proactive with problem solving, good judgment and innovation.
• Strong interpersonal and customer service skills.
• Highly organized with attention to detail.

Responsibilities

• Act as the primary contact for tenant, property and commercial tenant inquiries, responding to calls, emails, and work orders.
• Manage accounts receivable, prepare monthly reports, and follow up on outstanding balances.
• Process and track rent arrears documentation, including N4 notices, non-payment letters, and legal packages.
• Handle tenant payments, refunds, deposits, chargebacks, EFTs, and cash receipts.
• Complete bank deposits, reconcile records, and update payment information in Yardi.
• Prepare and maintain monthly tracking reports and receivables documentation.
• Coordinate property administration, including work order, vendor follow-up, permits, municipal documents, and property-related correspondence.

Skills

RTA knowledge

Data entry

Residential property management

Yardi

English proficiency

Problem solving

Customer service

Multi-tasking

Education

Post-secondary education

High School Diploma

Tools

Yardi

Job description

We are growing! We're looking for a passionate, driven and energetic candidates to join our Business Operations team for the position of Property Management Administrator located at our office in Guelph, Ontario for an 8 month contract. Compensation: Starting at $44,500.00 annually. As a Property Management Administrator, you will be responsible for providing administrative support to the Business Operations team, Property Manager's and Resident Manager's through data entry of all tenant related information, preparing A/R adjustments, revising aged accounts receivable reports, reviewing rent roll monthly, and preparing legal notices while supporting our shared goal of creating meaningful value and an exceptional experience for our customers, our people and our communities.

What You'll Be Doing

• Act as the primary contact for tenant, property and commercial tenant inquiries, responding to calls, emails, and work orders.
• Manage accounts receivable, prepare monthly reports, and follow up on outstanding balances.
• Process and track rent arrears documentation, including N4 notices, non-payment letters, and legal packages.
• Handle tenant payments, refunds, depositis, chargebacks, EFTs, and cash receipts.
• Complete bank deposits, reconcile records, and update payment information in Yardi.
• Prepare and maintain monthly tracking reports and receivables documentation.
• Coordinate property administration, including work order, vendor follow-up, permits, municipal documents, and property-related correspondence.

What You Bring

• Knowledge of the Residential Tenancies Act (RTA), Ontario Human Rights Code, AODA and other applicablelegislation
• Knowledgeable in database management and strong data entry skills.
• Understanding of residential property management or real estate.
• Working knowledge of Yardi is an asset.
• Excellent verbal and written communication skills in English.
• Able to be proactive with good problem solving skills, judgment and innovation.
• Strong interpersonal and customer service skills with an enthusiasm for working with the public
• Superior multi-tasking and organizational skills while remaining detail oriented.
• Diplomacy, but firm in response to aggressive behavior.
• Minimum 2 to 3 years post-secondary education or 3 years equivalent workplace experience. High SchoolDiploma or equivalent required.

Why You'll Love It Here

• Providing great customer service is something you thrive on.
• You love learning and taking on new challenges.
• You get a thrill from staying organized and details are your “thing”.
• Being part of a fast paced and fun team has been your dream.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you.
• You want to be a part of a great team that celebrates individuality, as well as supports and builds people up. It's all about the R-E-S-P-E-C-T;come on, sing it with me now!

Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products. We offer our employees competitive pay, benefits, employee savings plan matching, time-off for volunteering opportunities, on-going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities. We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].