Property Claims Adjuster: Impact, Growth & Benefits

Echelon 56; Canada; Remote; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Wellness program

Education reimbursement

Rewards & discounts

Defined contribution plan

Personal spending account

Job summary

CAA Club Group of Companies (CCG) is seeking a qualified Associate in property claims to investigate, evaluate and settle claims with a focus on accuracy and client service. The role emphasizes policy interpretation, timely communication and coordination with contractors, vendors and claimants.

The candidate should have post-secondary education, 2–5 years of property claims experience and 2–3 years in customer service, with CIP designation or progress toward it.

Qualifications

• Educational background including relevant post-secondary education.
• 2-5 years prior property claims handling experience plus 2-3 years customer service experience.
• CIP designation or working towards CIP designation.
• Excellent customer service and interpersonal skills.
• Exceptional written and verbal communication skills.
• Excellent organizational skills and career-oriented mindset.

Responsibilities

• Investigate, evaluate, analyze, negotiate and settle property claims (low to moderate severity).
• Interpret policy conditions, legislation and confirm coverage for policy holders.
• Conduct investigations including phone statements and coordinating with service providers.
• Evaluate liability, salvage and subrogation exposure and potential.
• Coordinate all parties in all stages of the claims process.
• Review losses to ensure file meets criteria and respond to client concerns.

Skills

Customer service

Communication

Attention to detail

Time management

Education

Relevant post-secondary education

CIP designation

Job description

CAA Club Group of Companies (CCG) is seeking a qualified Associate in property claims to investigate, evaluate and settle claims with a focus on accuracy and client service. The role emphasizes policy interpretation, timely communication and coordination with contractors, vendors and claimants.

The candidate should have post-secondary education, 2–5 years of property claims experience and 2–3 years in customer service, with CIP designation or progress toward it.