Property Administrator

Marcon; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Job summary

An established real estate firm is seeking a Property Administrator to join their dynamic team. This role offers a unique opportunity to support the management of residential and commercial properties, ensuring efficient operations and excellent tenant relations. The ideal candidate will be instrumental in enhancing operational efficiencies and tenant engagement. With a commitment to quality and community, this company fosters a collaborative environment where your contributions can make a significant impact. If you are passionate about property management and looking to grow in a supportive atmosphere, this position is perfect for you.

Benefits

Pay-for-performance bonus programs

Excellent family health benefits

Employee recognition programs

Opportunities to socialize and build relationships

Qualifications

• 2+ years of experience in property management or real estate administration.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Act as the first point of contact for tenant inquiries and maintain tenant records.
• Assist with lease documentation, renewals, and rent collections.
• Coordinate maintenance requests and ensure timely responses.

Skills

Property Management

Tenant Relations

Lease Administration

Organizational Skills

Communication Skills

Multitasking

Education

2+ years in Property Management or Real Estate Administration

Tools

Microsoft Office Suite

Yardi

RentCafe

Job description

The Property Administrator will provide administrative support to the Marcon property management team, ensuring the smooth and efficient operation of the firm’s residential and commercial properties. This role will involve tenant relations, lease administration, accounts payable/receivable coordination, and assisting with building maintenance requests. The Property Administrator will play a key role in supporting the day-to-day functions of property management while maintaining a high level of professionalism and customer service. This is an exciting opportunity to join a rapidly expanding portfolio, where the successful candidate will be instrumental in shaping operational efficiencies, supporting tenant engagement, and contributing to the continued success of a dynamic real estate firm.

About Marcon
Many people will spend their lives in a Marcon home, so we have to build it right, every time. Founded in 1985, Marcon is an established real estate company specializing in acquiring, developing, building and managing properties across Metro Vancouver. A focus on quality and craft is what the business was built on, giving us a trusted name in the construction community. These principles have remained a focus as we’ve expanded into the real estate development and operations space, managing our own projects from conception through to execution, completion, and more recently ongoing management.

We have a commitment to providing elevated experiences at every touch point between our people, our buildings, and our communities. None of this is possible without a hardworking team, working together, to make it all happen. That’s why we’re looking for people who are eager to join an intelligent and motivated team to create something bigger than themselves and build communities that will impact a neighbourhood in infinite ways.

About The Role
Administrative & Tenant Support

• Act as the first point of contact for tenant inquiries, responding promptly and professionally. Maintain and update tenant records, lease agreements, and contact information.
• Assist in preparing and distributing tenant notices, communications, and building updates.
• Support leasing efforts by coordinating unit showings and processing rental applications.
• Utilize tenant portals and CRM systems to manage tenant communications and track service requests efficiently.

Lease & Financial Administration

• Track lease expirations, renewals, and upcoming rent increases.
• Assist with lease documentation, amendments, and renewals.
• Coordinate rent collections, review rent rolls, and follow up on outstanding balances.
• Process accounts payable and receivable, including invoice coding, approvals, and vendor payments.
• Prepare financial reports and summaries as required.

Operations & Maintenance Coordination

• Monitor and track service requests, ensuring timely responses and follow-ups.
• Communicate with vendors, contractors, and building maintenance teams to coordinate repairs and services.
• Maintain a log of maintenance requests and ensure issues are addressed efficiently.
• Assist in ensuring compliance with all health, safety, and building codes.
• Step in to assist the Property Manager in their absence, ensuring that tenant concerns, maintenance requests, and operational issues are managed effectively.

General Office & Administrative Duties

• Organize and maintain property management files, records, and documentation.
• Support the property management team with scheduling, meeting coordination, and correspondence.
• Assist in budget preparation, expense & timesheet tracking.
• Participate in property inspections and document findings as needed.
• Assist in developing and refining Standard Operating Procedures (SOPs) to improve efficiency and consistency across property management operations.

About You

• 2+ years of experience in property management, real estate administration, or a related field.
• Knowledge of lease administration, property operations, property accounting, and tenant relations.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and property management software.
• Yardi and RentCafe experience a significant asset (including Voyager, tenant portal, CRM, Maintenance IQ, Concierge IQ).
• Ability to work independently and in a team environment.
• Familiarity with BC Residential Tenancy Act and commercial lease agreements is an asset.

What We Offer
Marcon is committed to building an inclusive, inspired, high-performance team culture, where our Core Values of Safety, Integrity, Teamwork, Passion, and Excellence guide how we show up every day. We have been awarded the Great Place to Work certification, and this recognition reflects Marcon’s exceptional team whose dedication and collaboration create a workplace where we can all excel. If you are at the top of your game or want to find an environment to push you to it and if you want to find like-minded teams that strive for innovation and continuous improvement, we want to hear from you! Our competitive compensation package has been designed to reward our employees’ skills, competencies and performance that align with our culture. The compensation range for this role is $55,000 - $65,000 annually, depending on the candidate's experience and qualifications. Coupled with this base salary, we offer pay-for-performance bonus programs, excellent family health benefits, employee recognition programs and plenty of opportunities to socialize, have fun and build genuine relationships!