Property Administrator

OMERS / Oxford Properties Group; Toronto; On-site; CAD 55,000 - 79,000; Full time

Benefits offered by this job

Group benefits

Retirement plans

Incentive plan

Job summary

OMERS / Oxford Properties Group in Toronto is hiring a Property Administrator, Revenue Control. You will execute tenant billing, collections, cash application and related revenue control activities within a centralized team.

You will support rent inquiries, resolve discrepancies and coordinate with Lease Setup Administration to ensure accurate billing and reporting. The role is based at our head office and offers growth in a fast-paced real estate environment.

Qualifications

• Post-secondary education in a related field.
• 1–3 years in accounts receivable, billing, collections, accounting, lease administration, or related field.
• Experience handling complex/non-routine billing, cash application and tenant account reporting.

Responsibilities

• Billing execution: monthly/annual recurring billings and non-standard billings.
• Processing percent rent billing and preparing rental notices.
• Cash application, EFT and auto-debit processing and deposits.
• Tenant inquiries response and issue escalation within Revenue Control.

Skills

Excel proficiency

Attention to detail

Clear communication

Education

Post-secondary education in a related field

Tools

JDE

Yardi

Comparable financial systems

Job description

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best. We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us. Know someone at OMERS or Oxford Properties? Great!

We are looking for a Property Administrator, Revenue Control (RC) to join our Finance team. This is an excellent opportunity for an individual looking to build experience in billing, collections, cash application, receivables, and revenue controls within a complex real estate environment. In this role, you will execute tenant billing, collections, cash application, and related revenue control activities based on lease and billing setup completed by the Lease Setup Administration (LSA) team. You will help ensure billed amounts, collections, and financial records are processed accurately in accordance with system setup, while responding to tenant inquiries related to rent and other charges and escalating setup or lease interpretation issues as needed.

You will be responsible for:

Billing Execution

• Executing monthly and annual recurring billings.
• Executing manual and non-standard billings based on established processes.
• Processing percent rent billing in accordance with system setup and supporting documentation.
• Preparing annual rental notices and final billing packages.

Collections, Cash Application, and Account Management

• Performing cash application and daily deposit reconciliation.
• Processing and posting EFT and auto-debit transactions.
• Managing credit reimbursements, tenant refunds, and AR adjustments.
• Monitoring tenant accounts, collections activity, and AR aging.

Tenant and Stakeholder Support

• Responding to tenant inquiries related to rent, recoveries, and other charges in a timely and professional manner.
• Investigating billing or account discrepancies and coordinating with LSA, Operations, or Finance when issues relate to setup, lease data, or supporting documentation.
• Escalating non-routine issues, disputed charges, or items requiring interpretation in accordance with established processes.
• Following established revenue control procedures, service standards, and documentation requirements within the centralized team.

Required Skills & Experience

• Have post-secondary education in a related field.
• 1 - 3 years of experience in accounts receivable, billing, collections, accounting, lease administration, or a related field.
• Have experience managing complex and non-routine billing, collections, cash application, tenant account maintenance, and related reporting activities.

Preferred Skills & Experience

• Have post-secondary education in a related field.
• Bring 1–3 years of experience in accounts receivable, lease administration, accounting, credit, collections, or a related field.
• Have experience supporting routine billing, collections, cash application, tenant account maintenance, and related reporting activities.
• Demonstrate strong attention to detail and the ability to execute work accurately and consistently.
• Can identify billing, account, or tenant inquiry issues that require escalation, particularly when they relate to setup discrepancies or lease interpretation.
• Communicate clearly and work effectively within a pod-based team structure.
• Thrive in a fast-paced, high-volume environment with evolving priorities.
• Are highly proficient in Microsoft Excel and have experience with JDE, Yardi, or comparable financial systems.

This role offers the opportunity to build experience in revenue control, tenant billing, collections, cash application, and customer support within a centralized lease-to-cash model, while contributing to financial accuracy, strong controls, and consistent service delivery across the business. This role requires 4 days per week at our head office located at 100 Adelaide Street West.

This posting is for an existing vacancy.

The expected salary range for this position is $55,000.00 - $79,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience.

This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process.

While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

We’re committed to:

• We are passionate about inclusion and advocate for I&D across our network of employees, members and partners
• We are proud of our commitment to developing a best in class approach to complete wellness for our employees and members
• We invest in our people, providing them with opportunities so they can develop and grow