Property Administration - Resident Relations Administrator (Contractual)

iRent Inc; Oakville; On-site; CAD 52,000 - 55,000; Full time

Job summary

iRent Inc. in Oakville, Ontario, is seeking a Resident Relations Administrator for a 6-month contract (with potential extension). This temporary full-time role focuses on resident relations, leasing processes, and account management.

You will handle tenant account receivables, process applications, prepare leases, maintain resident files, and support other duties as assigned. Proficiency with Yardi and MS Office is required, with strong organization and deadline-driven work ethic.

Qualifications

• Professional experience in Administration.
• Previous experience with local Residential Tenancy Acts.
• Background in accounting is an asset.
• Strong organizational and time management skills.
• Ability to meet deadlines.
• Ability to build rapport and establish relationships.
• Proficiency with Yardi (or similar property management software).
• Proficiency with MS Office.

Responsibilities

• Act as point of contact for resident relations.
• Administration and collection of tenant account receivables and reconciliation of resident accounts.
• Processing of residential leasing applications.
• Leasing preparation and signing.
• Preparing correspondence as necessary.
• Creating and maintaining resident files.
• Maintaining documentation and resident files in a complete and timely manner.
• Assisting as necessary with other duties as assigned.

Skills

Administrative experience

Residential Tenancy Acts knowledge

Yardi

MS Office

Time management

Relationship building

Deadline-driven

Tools

Yardi

MS Office

Job description

Resident Relations Administrator (6 Month Contract, possibility for extension)

Are you a self-driven individual with administrative experience looking for a temporary full-time opportunity? We are growing our team to include an administrator!

Compensation

• $52,000 - $55,000 annually (will be pro-rated for the 6-month contract term).

Responsibilities will include, at a minimum:

• Act as of point of contact for resident relations
• Administration and collection of tenant account receivables and reconciliation of resident accounts;
• Processing of residential leasing applications;
• Leasing preparation and signing;
• Preparing correspondence as necessary;
• Creating and maintaining resident files;
• Maintaining documentation and resident files in a complete and timely manner, and
• Assisting as necessary with other duties as assigned.

Must haves:

• Professional experience in Administration
• Previous experience with local Residential Tenancy Acts
• Background in accounting is an asset
• Strong organizational and time management skills
• Ability to meet deadlines
• Ability to build rapport and establish relationships
• Proficiency with Yardi (or similar property management software)
• Proficiency with MS Office

Additional Information

• Ability to partake in rotational weekend shift every four to six weeks.

CLV may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with the position requirements by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.