Property Adjuster - Calgary, Alberta, Canada

ClaimsPro LP; Calgary; On-site; CAD 65,000 - 92,000; Full time

Benefits offered by this job

Hybrid/Remote Work Opportunities

RRSP with 2% Match

Training & Career Development

Employee Discounts

Job summary

ClaimsPro LP is seeking an Intermediate Property Field Adjuster in Calgary, Alberta. The role blends field and hybrid work, requiring proactive client contact, thorough claims investigation, and precise damage assessment using industry tools.

You will support after-hours service and contribute to business development while upholding ClaimsPro's standards. The ideal candidate has 3–5 years of property claims experience, strong communication, and ongoing CIP or Alberta licensing pursuits.

Qualifications

• Excellent communication and customer service skills.
• Strong analytical abilities for cause and effect analyses.
• Ability to interpret complex documents and perform numerical calculations.

Responsibilities

• Prompt contact and follow up with policy holders, clients, and claimants.
• Investigate causes and report with solid recommendations.
• Scope and establish quantum of damages using provided tools like Docusketch.
• Identify exposures and prepare coverage analysis reports.
• Recommend reserves and negotiate settlements.

Skills

Customer service

Analytical skills

Communication

Negotiation

Education

High school diploma

Insurance-related university degree

Adjuster license or CIP designation

Alberta licensing preferred

Tools

Microsoft Office

Job description

Company: ClaimsPro LP Property Adjuster - Calgary, Alberta, Canada

We have an existing opportunity to add an Intermediate Property Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Calgary (Southern Alberta Region). The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow‑up of opportunities in a timely manner.

Key Responsibilities

• Prompt contact and follow up with policy holders, clients, and claimants.


• Investigate the cause and report to clients with solid recommendations.


• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.


• Identify exposures, complete focused coverage analysis reports.


• Recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.


• Throughout the claims process, you will provide elevated level of customer service to clients and the insured.


• Participate and share ownership and responsibility for after‑hours customer service requirements when required.


• Perform duties assigned to him/her in compliance with established work standards, policies, and procedures.

Qualifications and Experience

• Completion of high school education; University degree or post‑secondary education related to insurance will be given preference.


• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).


• At least 3 to 5 years' experience handling property claims.


• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.


• Preference to those who qualify for and/or currently hold full licensing in Alberta.


• Effective analytical skills, including identification of cause-and-effect dynamics.


• Able to draw valid conclusions and effectively communicate them.


• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.


• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.


• Initiative-taking and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.


• Strong people skills allow you to effectively deal with conflict and demanding situations.

Why join ClaimsPro?

We are proud of our people, and it shows: You will be part of a team of over seven hundred independent adjusters from nine other provinces, two territories. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

You will work on the industry‑leading Claimspace software, designed by an adjuster for adjusters and kept modern with our in‑house team of programmers and developers.

You will be supported by experienced local claims support, centralized after‑hours support, and dictation services.

Your claims load is driven by senior executives and business development staff from coast to coast.

You are compensated for your billable hours and other costs. Your workload is balanced to ensure you can maintain a high‑quality level.

Visit www.claimspro.ca to learn more.

What We offer

For salaried plus commission‑based roles, we offer a competitive salary complemented by a performance‑driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

• Pay-for-Performance Incentives


• Work‑Life Balance & Hybrid/Remote Work Opportunities


• E-flex Benefits Program & Wellness Initiatives


• Registered Retirement Savings Plan (RRSP) with 2% Match


• Training, Career Development, and Employee Recognition Programs


• Reimbursement for Adjusting Licenses and Dues


• Employee Referral Bonuses


• Employee Perks (access to vendor discount programs)

Compensation is commensurate with experience, qualifications, and internal equity.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro In the rapidly evolving world of risk management services, Davies has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service.

Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence.

Come join the Davies experience! Note: Davies and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.