Project Officer

TFO Canada; Ottawa; On-site; CAD 52,000 - 65,000; Full time

Job summary

TFO Canada seeks a Program Support & Logistics Associate in Ottawa to join our international development team. The role combines virtual and on-site work at our downtown office and may involve travel within Canada.

You will assist Project Managers with organization, procurement, logistics and delivery of market assessments and trade missions. This is a 4-year term position with a competitive salary package.

Qualifications

• BA in International Development, International Trade, or related field; MA considered an asset.
• At least two years of work experience in an international development organization/non-profit organization/trade promotion organization.
• At least one year’s experience of working in developing countries in Asia, Africa, Latin America and the Caribbean.
• Excellent computer applications skills, particularly Microsoft Word, PowerPoint, Excel as well as Outlook.
• Excellent communication skills in English; well-organized and independent worker.

Responsibilities

• Support Project Managers with organization, procurement, logistics and delivery of market assessment, trade missions, partners' visits, and trade-related technical assistance and capacity-building projects/activities.
• Prepare travel advance requests and settlements, take quotations, and finalize service agreements as required.
• Help with the compilation of project reports including data collection and preliminary analysis.
• Support Project Managers with inquiries received from developing country exporters and trade support institutions.
• Coach volunteers and interns.

Skills

Communication in English

Organizational skills

Team player

Independent worker

Time zone flexibility

Education

BA in International Development or related field

MA considered an asset

Tools

Microsoft Word/PowerPoint/Excel/Outlook

CRM systems

Job description

Reporting Relationship

Reports to a Project Manager in the organization.

Job Responsibilities

Program Support & Logistics

• Support Project Managers with the organization, procurement, logistics and delivery of market assessment, trade missions, partners' visits, and trade-related technical assistance and capacity-building projects/activities;
• Prepare travel advance requests and settlements, take quotations, and finalize service agreements as required;
• Help with the compilation of project reports including data collection and preliminary analysis;
• Support Project Managers with inquiries received from developing country exporters and trade support institutions;
• Coach volunteers and interns;

Reporting & Information Administration

• Help record and synthesize results and lessons learned from TFO Canada events such as trade missions and trade fairs;
• Ensure proper paper and electronic recording and filling of program-related documents and information;
• Help maintain databases for consultants, volunteers/interns;
• Other duties as assigned

Requirements

• BA International Development, International Trade, or a related field; MA considered an asset
• At least two years of work experience in an international development organization/non‑profit organization/trade promotion organization
• At least one year’s experience of working in developing countries in Asia, Africa, Latin America and the Caribbean
• Excellent computer applications skills, particularly Microsoft Word, PowerPoint, Excel as well as Outlook
• Excellent communication (speaking, reading and writing) skills in English
• Well‑organized, self‑starter, and independent worker
• Ability and willingness to work on occasion during business hours in Asian, African, Latin American and Caribbean time zones
• Able to work well in a team and in a fast‑paced environment
• No international travel is anticipated for this position but there may be some travel within Canada

Assets

• Bilingual (English and French and/or Spanish)
• Demonstrated knowledge of international trade or knowledge of the Canadian import market
• Basic understanding of Results Based Management (RBM) and Monitoring, Evaluation, Accountability and Learning (MEAL)
• Basic understanding of Gender Equality & Social Inclusion, Environmental Sustainability & Climate Resilience, Digitization, Access to Finance and export readiness issues
• Experience using Customer Relationship Management (CRM), Microsoft Publisher and database programs and project management tools (Microsoft Project, Primavera, etc.)

Employment Duration

This is a 4-year term position

Compensation

TFO Canada offers a competitive salary and benefits package commensurate with experience and the norms of the international development NGO sector. As such the salary range is $52,000.00 - $65,000.00

Work Location

Work at TFO Canada includes a hybrid work model, therefore, this role will be a combination of virtual and on‑site work. Our office is in downtown Ottawa. The successful candidate will need to live within the greater Ottawa‑Gatineau area in Canada and to be a permanent resident or citizen of Canada.

TFO Canada catalyzes economic growth through sustainable and inclusive trade partnerships for Small and Medium Enterprises in developing countries. TFO Canada confronts the challenge of global poverty by promoting sustainable economic development through export information, advice and contact. We facilitate access to foreign markets and share Canadian trade expertise for the benefit of small exporters in developing countries. Founded in 1980, TFO Canada is a non‑profit, non‑governmental organization.

TFO Canada strives to ensure gender equality for men and women in their participation in TFO Canada’s programs, projects and activities, and also in TFO Canada’s employment, contracting and management opportunities.

As a signatory to the Canadian Centre of Expertise on the Prevention of Sexual Exploitation and Abuse and to the Anti‑Racism Framework for Canada's International Cooperation Sector, TFO Canada has the moral, ethical, and legal responsibility towards its staff, beneficiaries, and clients and applies a zero‑tolerance approach.

For more information on TFO Canada visit www.tfocanada.ca