Program Analyst

The Pentecostal Assemblies of Canada; Mississauga; On-site; CAD 65,000 - 90,000; Full time

Job summary

The Pentecostal Assemblies of Canada is seeking a Program Analyst in Mississauga, Ontario for a full-time, preferably hybrid role. You will support monitoring and evaluation, provide training to program partners, and maintain information management systems to strengthen program impact.

This role requires strong English communication, high organizational skills, and the ability to work with cross-functional teams and international partners.

Qualifications

• Proficient in MS Office and online collaboration tools.
• Excellent written and spoken English communication.
• Strong organizational skills and attention to detail.
• Ability to make quality decisions and manage multiple tasks.
• Experience working in a teamwork environment and with partners.

Responsibilities

• Lead monitoring and evaluation activities, data collection, and knowledge sharing among staff, partners, and donors.
• Develop and implement baseline and endline surveys and data collection tools for programs.
• Manage information systems (Smartsheet, Kobo) and ensure timely updates and reporting.
• Provide training and guidance to partners on M&E practices and data use.
• Coordinate with program teams to prepare reports and proposals with robust M&E content.

Skills

Microsoft Office

Strong English

Organization

Analytical thinking

Team collaboration

Tools

Smartsheet

Kobo

Data management tools

Job description

Overview

The Program Analyst role is a full-time position. It is preferably a hybrid position located in Mississauga, Ontario, but could also be remote. This posting is for an existing position, with an anticipated start date of November 2026.Reporting directly to the Director of International Programs, the Program Analyst provides monitoring and evaluation support, training, and guidance to ERDO program partners and maintains and continually improves ERDO’s monitoring and evaluation and information management systems. The Program Analyst may also provide technical or thematic expertise for the program team, providing support, training, and guidance to ERDO program partners.

Key Responsibilities

Monitoring, Evaluation, Accountability, and Learning

• Lead program monitoring and evaluation, data collection, best practices identification, and dissemination of knowledge and lessons learned among program staff, program partners, and donors
• Work with program partners to ensure proper identification of baseline and data collection
• Develop systematic and realistic monitoring tools that capture quantitative and qualitative data to report on project performance indicators
• Provide training for program partners in monitoring and evaluation
• Provide support to program partners during the entire program process related to monitoring and evaluation
• Build capacity of program partners in logical frameworks, data management, data analysis, result-based programming, and monitoring and evaluation methods and principles
• Create, provide support, and/or approve the baseline and endline surveys for program partners
• Determine and/or approve indicators for results-based management for Canadian Foodgrains Bank (CFGB) and other programs
• Create tools and manuals to support program partners in monitoring and evaluation, results-based management, logical frameworks, and data analysis
• Contribute to monitoring and evaluation sections of proposals and reports, including CFGB and Global Affairs Canada (GAC) proposals and reports
• Manage ERDO’s data collection platform, KoboProgram Information Management and Reporting
• Organize collection of proposals and reports
• Ensure documents and reports are properly stored on appropriate online platforms and archives
• Manage the organization of the International Programs data platforms and archives
• Manage the program cloud information management system, Smartsheet, including the organization, improvement, and development of the system
• Ensure the timely update of the information management system, Smartsheet
• Schedule automatic updating and notifications based on program schedules
• Create information management guidelines and training manuals
• Provide support and training for staff on the information management system
• Provide program support and information to ERDO staff
• Provide program information to program partners and PAOC global workers and regional directors
• Collect information and write reports for churches and donors
• Collect information for larger communication updates and reports, including ERDO board reports, PAOC general conference reports, ERDO annual reports, etc.
• Provide information to marketing and communications for appeals, website updates, grant proposals, or other resource development needs
• Provide program summary sheets and program information slides for church relations and communications staff

Program Quality and Innovations

• Create and update program documentation, including the program framework, project proposal and reporting templates, policies and procedures, etc.
• Track progress of program annual business plan

Program Management for Small-scale and Thematic Projects

• Maintain strong relationships with program partners, providing technical assistance
• Process and review project proposals and reports in support of their projects
• Maintain strong communication with program partners through the project cycle

Professional Development and Networking

• Increase knowledge in monitoring and evaluation techniques, best practices in monitoring and evaluation, and best practices in sector-specific areas
• Increase knowledge in newest tools, indicators, and practices in monitoring and evaluation across all sectors that ERDO works in
• Attend workshops and learning opportunities
• Follow-up on recommended reading, information, and reports
• Increase knowledge in information management and monitoring and evaluation technologies, including Smartsheet, Kobo, etc.

Required Skills

• High-level proficiency with Microsoft suite of programs and online communication tools
• Strong written and oral English communication skills
• Exceptional organization skills and attention to detail
• Ability to make quality decisions within the scope of authority
• Ability to take initiative, and manage multiple activities with efficiency and accuracy
• Ability to develop and implement improvements in work processes
• Experience working effectively in a team environment
• Excellent interpersonal skills to enable good working relationships with all areas of the organization
• Commitment to the Mission, Vision, and Core Values of ERDO
• Understand principles, policies and trends within the international humanitarian aid and development sectors
• Understanding of results-based management is an asset
• Familiarity with data management tools and programs is an asset
• Ability and willingness for international travel; travel to program locations is required