Project Manager - Toronto

Randstad Canada; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Randstad Canada is seeking a Project Manager to lead an enterprise-scale telephony and collaboration deployment in Toronto. The role requires PMP certification and extensive experience managing multi-site IT infrastructure projects with vendor governance.

You will drive end-to-end PM leadership, from chartering and budgeting to procurement, cutover, and handover, in a hybrid Toronto setting with regular executive updates.

Qualifications

• PMP certification is required.
• Extensive enterprise IT project experience.
• Experience with telephony and collaboration deployments.

Responsibilities

• Lead all stages of the project lifecycle with scope, schedules and resources.
• Manage assigned project budgets, procurements and contracts.
• Develop, maintain and execute comprehensive project plans and RAID logs.
• Direct large-scale infrastructure migrations and cutover strategies.
• Draft, evaluate and execute SOWs, RFPs, RFIs and SLAs.
• Oversee vendor performance and contract terms.
• Lead cross-functional teams across networking and infrastructure.
• Apply PMI principles to meet targets and milestones.
• Prepare status reports and executive briefings for leadership.

Skills

PMP certification

Leadership

Executive communication

Education

Bachelor's degree in Computer Science/Information Technology or related

Tools

Microsoft Project

Job description

Project Manager

We are seeking a highly accomplished Project Manager for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier project management, enterprise infrastructure rollout, and vendor governance capacity, specializing in leading large-scale unified communications, telephony modernization, and collaboration technology deployments.

As a Project Manager, you will bridge the gap between executive leadership, cross-functional technical engineering squads, operational business leads, and external vendors. Operating within a hybrid work model in Toronto, you will lead all stages of the project lifecycle—managing project charters, detailed work breakdown structures, RAID logs, budgets, and change management frameworks. This position demands a PMP-certified leader with extensive experience driving complex, multi-site infrastructure initiatives involving Cisco Unified Communications, Microsoft Teams telephony, VoIP networks, and enterprise network security architectures.

Location: Toronto, ON

Assignment Type: Hybrid (3 days per week onsite)

Contract Duration: 1-year contract (with potential for 1-year extension)

Advantages

• High-Impact Infrastructure Scope: Direct large-scale enterprise telephony, VoIP, and Microsoft Teams voice modernizations across multi-site environments.
• Full-Lifecycle PM Leadership: Own end-to-end project management from initial charter development and budgeting to procurement, cutover, and operational handover.
• Senior Executive Visibility: Present progress updates, negotiate project scopes, and manage key relationships across executive management and vendor leads.
• Balanced Hybrid Model: Enjoy a predictable hybrid working schedule combining collaborative onsite coordination in Toronto with remote flexibility.

Responsibilities

• Lead and manage all stages of the project lifecycle, defining scope, work breakdown structures, resource allocations, and detailed schedules.
• Manage assigned project budgets, track financial progress, review vendor expenditures, and oversee financial management for procurements, contracts, and business cases.
• Develop, maintain, and execute comprehensive project plans, RAID logs (risks, assumptions, issues, dependencies), change requests, and critical path timelines.
• Direct large-scale enterprise infrastructure migrations, including on-premises upgrades, proof-of-concept trials, cloud telephony cutovers, and hypercare support.
• Oversee the drafting, evaluation, and execution of contractual procurement documents, including Statements of Work (SOW), RFPs, RFIs, MOUs, and Service Level Agreements (SLA).
• Manage vendor performance, contractor deliverables, and quality control procedures in alignment with corporate standards and contract terms.
• Lead cross-functional project teams, guiding technical specialists across application development, networking, and infrastructure implementation.
• Apply Project Management Institute (PMI) principles, standardized methodologies, and governance frameworks to ensure project targets and milestones are met.
• Establish cutover strategies, site-by-site deployment sequences, testing protocols, and operational handover packages for steady-state support teams.
• Prepare clear status reports, executive briefing decks, cost-benefit analyses, and risk mitigation strategies for senior management.

Qualifications

Core Requirements & Project Management Credentials

• Education & Certification: Post-secondary degree in Computer Science, Information Technology, or a related discipline, alongside an active Project Management Professional (PMP) certification in good standing.
• Enterprise PM Experience: Proven experience managing all aspects of enterprise-wide IT projects in complex, multi-departmental environments (including budget, schedule, risk, scope, and organizational change management).
• Telephony & Collaboration Domain Mastery: Demonstrated experience leading large-scale telephony and collaboration infrastructure projects involving VoIP networks, SIP-based calling, Cisco Unified Communications, and Microsoft Teams telephony solutions across multi-site enterprise environments.
• Procurement & Vendor Management: Demonstrated experience overseeing vendor deliverables, negotiating contracts, managing SLAs, and drafting procurement documentation (SOW, RFP, RFI).
• PM Tooling Proficiency: High proficiency in project management software (such as Microsoft Project) to manage complex schedules, critical paths, and dependencies.

Technical & Infrastructure Knowledge

• Unified Communications & Voice: Deep understanding of on-premises and cloud-based Unified Communications, Microsoft Teams Voice, Direct Routing as a Service, Operator Connect, and enterprise telephony architectures.
• Networking & Security Concepts: Strong working knowledge of architecture topology, high availability, Session Border Controllers, SIP trunking, VPNs, zero-trust segmentation, and enterprise networking hardware (Cisco, Palo Alto, Fortinet).

Soft Skills & Delivery Attributes

• Executive Communication: Outstanding verbal, written, and presentation skills with proven ability to communicate project status, risks, and recommendations effectively to executive stakeholders.
• People & Team Leadership: Superior people management skills to lead, mentor, and coordinate multidisciplinary technical project teams under tight timelines.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.