Project Manager, Implementation and Adoption

Community Living British Columbia; Vancouver; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Extended health and dental

BC Public Service Pension

Vacation & personal days

Maternity/ parental leave

Life insurance & disability

Wellness supports

Professional development funds

Travel discounts

Job summary

Community Living British Columbia (CLBC) is seeking a Project Implementation & Adoption Lead to coordinate adoption activities and ensure successful delivery of projects within the Project Portfolio Management Office.

The role combines change management expertise with practical project management to drive smooth transitions, engage diverse stakeholders, and realize project benefits in a hybrid Vancouver setting.

Qualifications

• Diploma or bachelor's degree in business administration, communications, project management, or related field.
• Minimum of 3 years' direct experience in project implementation, adoption support, organizational transitions, or related project delivery roles.
• Direct experience in Change Management implementation, communication, or engagement activities involving internal and external interest holders.
• Project Management or Change Management designation is an asset.
• Experience in a public sector organization is an asset.
• Training or certification in facilitation, project management, communication, or organizational development is an asset.

Responsibilities

• Leads the planning and execution of implementation and adoption activities to support successful project delivery and organizational readiness.
• Conducts impact assessments to identify affected groups and readiness needs.
• Develops adoption roadmaps, communication plans, and transition strategies.
• Builds relationships with sponsors, leaders, and stakeholders to support engagement.
• Delivers clear, practical messaging about changes to internal teams and external partners.
• Integrates adoption activities into overall project plans and timelines.
• Documents project risk and issue tracking and defines mitigation strategies.
• Develops project documentation including charters, plans, updates, and dashboards.
• Supports alignment of adoption practices across the portfolio with the PPMO.
• Develops and refines tools, templates, and processes related to implementation and adoption.
• Tracks lessons learned to improve change and implementation practices.

Skills

Change management

Communication

Relationship building

Conflict resolution

Education

Diploma or Bachelor's in business administration/communications/project management

Job description

We are honoured to again be selected as one of B.C.'s Top Employers.

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

Term/Status: Regular/Full-time 70 hours bi-weekly

Classification/Salary: Excluded Band 2 - under review for exclusion

Team: Head Office - Project Portfolio Management

Location: Vancouver (Hybrid - 1 day per week in office and as required to meet business needs - after passing a 6-month probation)

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact [e-mail] at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About the Role

Reporting to Manager, Project Portfolio Management, this role is responsible for leading the implementation and adoption activities that support successful delivery of projects within the Project Portfolio Management Office (PPMO).

The Project Implementation & Adoption Lead plays a key role in ensuring that new initiatives, processes, and technologies are effectively integrated into the organization and the sector and embraced by impacted teams (internal and external interest holders). This role combines strong change management expertise with practical project management experience to support smooth transitions and maximize the realization of project benefits.

Key responsibilities

• Leads the planning and execution of implementation and adoption activities to support successful project delivery and organizational and sector readiness and sustained adoption by internal and eternal interest holders.
• Conducts impact assessments to identify affected internal and external groups, anticipated challenges, readiness needs and required supports.
• Develops adoption roadmaps, communication plans, and transition strategies aligned with project objectives
• Builds strong relationships with project sponsors, leaders, and internal and external interest holders to support engagement and alignment throughout the change process to support the Project and Program Managers.
• Applies an understanding of CLBC's operating environment, including individuals and families, service providers, community partners, government, and other internal and external interest holders, to inform engagement, communication and change management approaches.
• Translates complex project impacts, technical information, and process changes into clear, practical and accessible messages tailored for internal teams, external partners, service providers, individuals and families, and other impacted groups.
• Partners with Project and Program Managers to integrate adoption and implementation activities into overall project plans, timelines, and deliverables
• Documents project risk and issue tracking by identifying people - related risks and recommending strategies to address them.
• Develops project documentation - including charters, plans, status updates, and dashboards - where needed.
• Collaborates with the Project Portfolio Management Office (PPMO) to ensure alignment of adoption practices across the portfolio.
• Contributes to the development, refinement, and standardization of tools, templates, and processes related to implementation and adoption.
• Tracks lessons learned and emerging challenges to support continuous improvement in change and implementation practices.

What you will bring

• Diploma or bachelor's degree in business administration, communications, project management, or related field
• Minimum of 3 years' direct experience in project implementation, adoption support, organizational transitions, or related project delivery roles
• Direct experience in Change Management implementation, communication, or engagement activities involving internal and external interest holders
• Project Management or Change Management designation is an asset
• Experience in a public sector organization is an asset
• Training or certification in facilitation, project management, communication, or organizational development is an asset

We are also looking for

• Knowledge of project management and implementation practices
• Understanding of project delivery frameworks
• Knowledge of organizational operations and workflows
• Ability to coordinate and execute implementation and adoption activities
• Ability to build relationships and collaborate effectively
• Ability to analyze project impacts and translate them into practical readiness or adoption requirements for a variety of interest holders
• Strong conflict resolution, consensus building, and relationship management skills
• Demonstrated critical thinking, emotional intelligence, and adaptive problem-solving skills
• Strong presentation and reporting skills, including the ability to prepare dashboards, status updates, and executive-level materials.

Benefits

A rewarding career at CLBC comes with great benefits, including:

• Employer-paid extended health and dental plan
• A BC Public Service Pension plan with employer contributions
• Generous vacation plus additional personal days
• Paid maternity/parental/adoption leave
• Life insurance, paid sick days, and, if needed, long-term disability
• Wellness supports, including an Employee and Family Assistance Program
• Professional development funds and resources to encourage continuous learning and skill development
• Access to government discounts on travel, cell phones, and more!

Additional Info

• Occasional travel across the province may be required
• Possession of a Class 5 driver's license and a clean driver's abstract is required
• Successful applicants are subject to a Criminal Record Check
• An eligibility list for internal candidates may be established

If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.

This opportunity is open to applicants who are legally entitled to work in Canada.