People Services Client Partner

Bridge Strategies (former KasaHR); Vancouver; On-site; CAD 85,000 - 106,000; Full time

Benefits offered by this job

Extended health and dental

Public Service Pension

Generous vacation and personal days

Maternity/parental/adoption leave

Life insurance & long-term disability

Employee assistance program

Professional development funds

Government discounts

Job summary

Community Living BC (CLBC) seeks a People Services Client Partner (PSCP) to empower leaders, design HR services, and drive performance across Vancouver/Kelowna regions. You will partner with finance and regional offices to shape talent strategies, manage workforce planning, performance, and employee relations in a values-driven Crown corporation.

This role emphasizes collaboration, change and development, with a focus on building leadership capability and a positive employee experience within a

Qualifications

• Bachelor’s degree in human resources or related field; postgraduate diploma or certification acceptable.
• Minimum 5 years of HR experience, with at least 3 years in a business partner role.
• Significant unionized environment experience is required.
• Public sector experience is preferred but not required.
• CPHR designation is preferred.

Responsibilities

• Provide HR consultation to operational clients as a trusted advisor.
• Guide client groups on collective agreements, policies, and employee relations.
• Lead design and implementation of HR programs for sustainable people strategy.
• Collaborate with program leaders to align HR initiatives with business needs.
• Partner with People & Culture to deliver coaching and direction to client groups.
• Diagnose talent pipelines and design strategies for mission-critical roles.

Skills

HR generalist

Union experience

Consulting

Project management

Stakeholder management

Communication skills

Education

Bachelor's degree in HR/OD/Business/Psychology

CPHR designation (preferred)

Job description

PEOPLE SERVICES CLIENT PARTNER

Community Living British Columbia (CLBC) is a Crown corporation established in 2005 by a grassroots movement of self-advocates, families, service providers, and other community and government partners who called for choice and change for people with developmental disabilities.

Today, CLBC is responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC has continued to work alongside individuals and families served by CLBC, service providers, community and government partners to build inclusive communities and person-centred support for adults with intellectual and developmental disabilities, Autism Spectrum Disorder (ASD) and Fetal Alcohol Spectrum Disorder (FASD).

CLBC staff are continuously striving to advance the vision of CLBC, which is: Communities of belonging, lives with connection.

For more information, please visit their corporate site at www.communitylivingbc.ca

The Opportunity

Guided by CLBC's vision and values, the People & Culture team empowers staff and managers to build their capabilities, foster an open and inclusive environment, and drive meaningful relationships and strong performance. This includes some of the staff who are self-advocates.

Today, CLBC is in search of a People Services Client Partner (PSCP), ideally based out of the CLBC Head Office in Vancouver or the Kelowna office.

Reporting to the Manager, People Services, you will be a trusted advisor to leaders across your portfolio, consisting of the CLBC Finance Department located in Head Office as well as the Kelowna and surrounding area teams including Vernon, Penticton, Cranbrook and Castlegar offices.

As PSCP, you will be responsible for empowering your internal clients to build strong leadership and management capabilities that foster an open, inclusive, CLBC values-based workplace. You will partner with leaders within your portfolio to plan, design, and deliver impactful HR Services that make a difference. From talent acquisition and workforce planning to performance management, labour and employee relations, health and safety, and organizational change and development, you will play a key role in shaping the employee experience and champion initiatives to ensure our people feel supported and valued.

• Provide human resources consultation to operational clients, serving as a key member of their leadership team to drive talent strategies that are aligned with CLBC's strategy and in alignment with the regions you serve
• Provide guidance and counsel to client groups on issues related to collective agreement and legal compliance, organizational policies and procedures, and employee relations
• Lead the design and implementation of HR programs and processes in the business, ensuring an effective, sustainable people strategy over the long term
• Collaborate with internal program leaders to address client concerns proactively, and ensure business compliance with HR programs, as well as partner with business leaders to be accountable for the organizational health of the client group and workplace climate
• Partner with specialists within the People and Culture Division to deliver comprehensive HR consultation, coaching and direction to client groups
• Conduct organizational diagnosis of critical talent pipelines and designs and implements people strategies to mitigate mission-critical roles in collaboration

Qualifications

Ideally based out of the Kelowna office, you are an HR generalist with capabilities in a unionized environment and proven business partner experience in a mid-sized organization. You understand organizational dynamics and think strategically, bringing strong consulting and project management experience. You communicate effectively at all levels of an organization and have a proven track record of partnering with senior leaders and emerging talent to drive meaningful results. You also excel as a credible partner and coach to your clients.

In terms of specific qualifications:

• Bachelor’s degree in human resources, Organization Development, Business Administration, Psychology or any other behavioural science or a certificate/post-graduate diploma in human resources or an equivalent combination of experience, education and/or training
• Minimum of 5 years of experience in human resources, with a minimum of 3 years in a business partner role
• Significant experience working in a unionized environment is required
• Experience in a public sector organization is preferred but not required
• Preference will be given to candidates with a CPHR designation

Specifically, you thrive in a collaborative, solutions-focused environment and are passionate about leveraging your HR expertise to make a real impact within a values-driven organization that is evolving and making a positive impact in the community. You will be servicing the Kelowna team, therefore the preference is for someone who will be based out of Kelowna.

Compensation

For this unique role, CLBC is offering a base salary of $84,942 to $106,177 annually (Management Band 3), based on experience.

A rewarding career at CLBC also comes with great benefits, including:

• Employer-paid extended health and dental plan
• A BC Public Service Pension plan with employer contributions
• Generous vacation plus additional personal days
• Paid maternity/parental/adoption leave
• Life insurance, paid sick days, and, if needed, long-term disability
• Wellness supports, including an Employee and Family Assistance Program
• Professional development funds and resources to encourage continuous learning and skill development
• Access to government discounts on travel, cell phones, and more!

At CLBC, they are committed to fostering a diverse, equitable, inclusive, and accessible workplace. They encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA.

Please note, we are only looking to connect with candidates who are currently residing in Vancouver or Kelowna.