Project Manager II -M Pharmacy

Trillium Health Partners; Mississauga; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

An established healthcare provider is seeking a Senior Project Manager to lead pharmacy automation initiatives. This role involves managing complex projects, collaborating with clinical teams, and ensuring adherence to best practices. The ideal candidate will have a strong background in project management within healthcare, demonstrating a commitment to patient-centered care and equity. Join a dynamic team dedicated to enhancing healthcare delivery in the community, where your expertise will directly impact patient outcomes and service efficiency. This is a unique opportunity to contribute to innovative healthcare solutions while working in a supportive and progressive environment.

Qualifications

• Master's degree or equivalent experience preferred.
• 5+ years in project management in healthcare environments.

Responsibilities

• Oversee pharmacy projects and system level project plan development.
• Engage with stakeholders and ensure project goals are met.

Skills

Project Management

Change Management

Stakeholder Engagement

Analytical Skills

Interpersonal Communication

Systems Integration

Microsoft Excel

Microsoft PowerPoint

Education

Master’s Degree

Project Management Professional (PMP)

Change Management Certification

Tools

Microsoft Office Suite

Job description

Position: Senior Project Manager- Pharmacy

Status: Temporary Full-Time ~12 months

Dept/Health System: Pharmacy Program

Hours Of Work/Shifts: 37.5 Hours/Week - Primarily Weekdays (8-4) with availability to work Evenings and Weekends as required. Availability to work from home.

Site(s): Hybrid/Credit Valley (with availability to work at all sites as required)

Posted: December 16th, 2024

Internal Deadline: December 23rd

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Goals: Quality, Access, Sustainability

Job Description:

Reporting to the Pharmacy Program Director, the Project Manager will support the implementation of major projects and aspects of operational readiness. In particular, the pharmacy department is embarking on automation of the medication dispensing process and the advancement of medication related practices. The project manager will work with the pharmacy leadership team to support the planning for pharmacy projects to ensure that scope, quality, schedule, budget, resources and risks are managed during each project phase (initiating, planning, executing, monitoring and controlling and closing). In doing so this position will utilize critical thinking, collaborative approaches and align to best practices to ensure the highest quality, effective and efficient system of care is achieved. At the same time the project manager will ensure that the project(s) abide(s) by the directions outlined in the Hospital’s policies, procedures & guidelines to ensure overall THP operating environment is effectively prepared to support and accept changes brought about by service changes associated with the rollout of automation. The Project Manager is the primary liaison between the Pharmacy team, internal clinical stakeholder groups, and the external partners such as service providers and vendors to ensure optimal, collaborative and comprehensive planning.

The Pharmacy department is an integral part of Patient Services and is accountable for delivering on our patient care priorities through medication distribution activities as well as clinical care. We hope to enhance care through large-scale initiatives, deriving greater clinical capacity, and initiatives that require the collaboration and planning across a multitude of enabling teams.

The Pharmacy Program, as part of Patient Services, is seeking a Project Manager to join our team. The successful candidate will help to deliver upon the main priorities of the Pharmacy Department and Patient Services.

This exciting role not only offers an opportunity to have significant impact across our multi-site organization, it will work to deliver a new kind of health care for our community. The ideal candidate exemplifies a commitment to Trillium Health Partners’ vision and values, demonstrates dedication to a patient-centered approach to delivering quality patient care and a commitment to anti-black racism, equity and inclusion.

You should apply if:

• You are looking for hands-on experience working with point of care clinical teams and leaders
• You are looking for opportunities to deliver and develop skills in project management, change management and stakeholder engagement
• You are looking for a progressive opportunity to add valuable experiences to your career journey while enhancing patient care

Accountabilities:

• Oversee all elements of pharmacy projects and system level project plan development
• Support the governance on the achievement of project goals.
• Accountable for implementing all necessary processes and practices to ensure the pharmacy portfolio is delivering the project objectives and is successfully achieving the project's goals
• Support the rollout of projects such as the automation of the pharmacy and ensure program governance regarding the achievement of project goals
• Monitor and report on progress, problems and solutions of the project to all stakeholders and escalate issues as appropriate
• Engage and communicate with stakeholders on an ongoing basis and ensure changing resource and project requirements are met and understood
• Participate in the creation and delivery of innovative presentations and proposals to the Pharmacy Department and all levels of the organization;
• Demonstrated effectiveness at leading and working with teams
• Effective interpersonal communications skills and ability to successfully build relationships
• Support other Patient Services Committee program projects as required.
• Support a multi-disciplinary project team through all phases of the project life cycle, providing coaching, motivation and guidance throughout the duration of projects; and
• Liaise with internal and external stakeholders including private sector partners to ensure the successful completion of project deliverables.

Qualifications:

• Master’s degree or equivalent experience preferred
• A Project Management Professional (PMP) designation, Six Sigma Black Belt or equivalent preferred.
• Change Management certification an asset;
• Minimum 5+ years of experience in project management or leading complex change initiatives in healthcare environments such as hospitals, government or private sector.
• Experience in a senior level project management capacity (supporting projects with a Director level and above).
• Excellent organizational, time management and project management skills.
• Demonstrated ability to multi-task and prioritize tasks effectively.
• Knowledge of systems integration.
• Relevant experience in building and maintaining partnerships.
• Excellent analytical skills to critically evaluate information gathered from multiple sources.
• Superior writing skills to communicate information effectively to stakeholders, with the proven ability to explain and communicate complex topics using plain language.
• Demonstrated ability to anticipate needs of senior leaders and clinicians.
• Demonstrated effectiveness at leading and working with large teams and complex initiatives.
• Effective interpersonal communications skills and ability to successfully build relationships.
• Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including executives, administrators and clinicians.
• Ability to perform duties under deadline pressure in a fast-paced environment.
• Thorough understanding of operational needs of inpatient care, health system flow and operations and demonstrates ability to recognize and remediate gaps is an asset.
• Comprehensive experience planning, managing and implementing large scale change management, quality improvement and health system design work
• Comprehensive knowledge and experience with hospital operations and environments;
• Superior analytical, critical thinking and problem solving abilities
• Experience working with a hospital pharmacy is an asset.
• Experience organizing and facilitating meetings with multiple stakeholders
• Superior interpersonal communications skills and ability to successfully build relationships
• Strong understanding of THP’s strategic plan
• Proficiency in Excel, PowerPoint and Microsoft suite skills
• Excellence in performance and attendance required

Location:

We offer employees, in roles that are conducive to remote work; the flexibility and the right mix of remote and in-office work (approximately 80/20). The primary workspace will be remote work from home, but there will be times when onsite presence is appropriate just as there will be times when onsite presence may not be possible.

The expectation is that remote work locations, as part of the Flex First program, will be in the employee’s place of residence, and adhere to all THP policies and procedures, with special consideration towards privacy. Since employees should be available to return to the workplace with 24 hours’ notice, remote work outside of the province or country is not acceptable.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.

Job Info

• Job Identification 1065
• Job Category Enabling
• Job Schedule Full time