Project Manager, HCM Transformation

Kinark Child and Family Services; Markham; Hybrid; CAD 112,695,000 - 140,938,000; Full time

Job summary

Kinark Child and Family Services is seeking a Project Manager to lead enterprise HCM transformation initiatives. You will develop and manage project plans, budgets, and governance to deliver a system-wide payroll, HR, and workforce management modernization.

You will collaborate with an external vendor, steer cross-functional teams across HR, Payroll, IT, and Operations, and guide change management efforts to ensure adoption and sustained value from Dayforce and other cloud HCM platforms.

Qualifications

• 7+ years of progressive project management experience leading complex enterprise transformation initiatives.
• Demonstrated experience managing multi-phased, multi-year HCM modernization or HR technology implementation projects.
• Experience in healthcare, not-for-profit, broader public sector, or ministry-funded environments strongly preferred.
• Proven experience managing organizational change involving people, process, and technology transformation.

Responsibilities

• Lead planning, execution, monitoring, and delivery of enterprise HCM modernization projects.
• Develop and maintain project plans, schedules, budgets, milestones, resource plans, and risk mitigation strategies.
• Manage governance activities and provide status updates, executive briefings, and steering committee reports.
• Ensure deliverables meet scope, timeline, quality standards, and budget requirements.
• Identify, assess, and manage risks, issues, dependencies, and change requests.
• Serve as primary liaison between Kinark and the HCM implementation vendor; ensure progress toward objectives.

Skills

HCM transformation

Project leadership

Stakeholder engagement

Change management

Vendor management

Business process mapping

Education

Bachelor's degree in Business Administration, HR, IT, Project Management, or related field

PMP certification

Change Management certification (Prosci or equivalent)

Tools

Dayforce

Workday

UKG

Oracle HCM

SAP SuccessFactors

SQL

Job description

Project Manager, HCM Transformation

The hourly pay range for this position is $39.31/hr to $49.14/hr CAD.

This role is assessed as a Roamer position requiring minimal days in the office (2 days per week) unless business demands require.

Duties And Responsibilities

Project Leadership & Delivery

• Lead the planning, execution, monitoring, and successful delivery of enterprise HCM modernization projects.
• Develop and maintain comprehensive project plans, schedules, budgets, milestones, resource plans, and risk mitigation strategies.
• Manage project governance activities and provide regular status updates, executive briefings, and steering committee reports.
• Ensure project deliverables are completed within agreed scope, timeline, quality standards, and budget requirements.
• Identify, assess, and manage project risks, issues, dependencies, and change requests.

HCM Implementation & Vendor Management

• Serve as the primary liaison between Kinark and the HCM implementation vendor, ensuring implementation activities progress according to agreed timelines and project objectives.
• Collaborate with vendor implementation teams to evaluate solutions and address payroll, HR, workforce management, reporting, and customer service requirements.
• Monitor vendor performance, deliverables, contractual commitments, and implementation milestones.
• Facilitate requirements gathering, solution validation, testing, cutover planning, and post-go-live support activities.

Stakeholder Engagement & Change Management

• Partner with leaders and key decision-makers across departments to understand how new HCM processes and technologies will impact their operations.
• Lead stakeholder engagement activities and build alignment across HR, Payroll, Finance, Information Technology, Operations, and Leadership teams.
• Develop and execute organizational change management strategies that support employee readiness, adoption, and sustained business outcomes.
• Facilitate workshops, working sessions, and decision-making meetings with cross-functional stakeholders.
• Create and coordinate communication, training, and knowledge transfer activities to support successful organizational adoption.

Business Process Transformation

• Lead current-state and future-state business process assessments across HR and Payroll functions.
• Facilitate business process mapping and process redesign activities to align organizational practices with HCM best practices.
• Support the development of governance structures, policies, business standards, and performance measures related to HCM operations.
• Identify opportunities for process improvement, automation, operational efficiencies, and enhanced employee experience.

Continuous Improvement

• Monitor emerging trends, technologies, and best practices in HCM, payroll, workforce management, and change management.
• Support post-implementation optimization initiatives and continuous improvement efforts.
• Recommend solutions and improvements to maximize value from HCM technology investments.

Qualifications And Skills

Education & Certifications

• Bachelor's degree in Business Administration, Human Resources, Information Technology, Project Management, or a related field, or equivalent combination of education and experience.
• PMP (Project Management Professional) certification preferred.
• Change Management certification (Prosci or equivalent) preferred.

Experience

• 7+ years of progressive project management experience leading complex enterprise transformation initiatives.
• Demonstrated experience managing multi-phased, multi-year HCM modernization or Human Resources technology implementation projects.
• Experience in healthcare, not-for-profit, broader public sector, or ministry-funded environments strongly preferred.
• Proven experience managing organizational change involving people, process, and technology transformation.
• Experience working with Dayforce is strongly preferred, and other cloud-based SaaS HCM platforms such as Workday, UKG, Oracle HCM, SAP SuccessFactors, or similar solutions.
• Experience working with external implementation partners, system integrators, and software vendors.

Technical & Professional Skills

• Strong understanding of HCM implementation methodologies, project delivery frameworks, and system deployment best practices.
• Skilled in building and maintaining productive relationships with implementation partners and vendors to ensure high-quality deliverables and successful project outcomes.
• Demonstrated experience in business process mapping, workflow analysis, and business transformation initiatives.
• Strong understanding of HR, Payroll, Time and Attendance, Workforce Management, and related business processes.
• Experience managing software implementations in SaaS/Cloud computing environments.
• Understanding of relational databases and SQL considered an asset.
• Ability to lead cross-functional teams and drive results within matrixed reporting structures.
• Excellent facilitation, communication, presentation, and stakeholder engagement skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Proficiency with Microsoft 365 applications including Word, Excel, PowerPoint, Teams, and Project.

Core Competencies

• Strategic Thinking
• Change Leadership
• Stakeholder Management
• Executive Communication
• Vendor Management
• Business Process Improvement
• Collaboration and Influence
• Results Orientation
• Continuous Improvement