Project Manager, Fleet Safety Operations & Continuous Improvement

City of Toronto; Toronto; On-site; CAD 105,000 - 161,000; Full time

Job summary

The City of Toronto is seeking a Project Manager for Fleet Safety Operations & Continuous Improvement. You will lead safety projects, oversee collision management, and drive continuous improvements across a large municipal fleet.

Ideal candidates have extensive project management experience in fleet safety, strong leadership, and the ability to analyze data to improve safety performance. This role is full-time and on-site with a competitive salary.

Qualifications

• Extensive project management experience with multiple complex initiatives.
• Strong fleet safety and transportation operations knowledge.
• Experience leading professional, technical and administrative staff.
• Experience managing collision management processes and investigations.
• Experience with CVOR compliance and maintenance programs.
• Experience using fleet telematics and data-driven systems for risk insights.
• Ability to develop policies, procedures and continuous improvements.
• Ability to analyze large safety/operational data and create KPIs.
• Knowledge of relevant fleet safety legislation and regulations.
• Excellent written and oral communication for senior management.

Responsibilities

• Lead and manage fleet safety projects from planning through implementation.
• Drive continuous improvement initiatives to enhance safety programs.
• Evaluate new fleet safety technologies and practices.
• Plan Fleet Safety Operations work and coordinate resources.
• Provide leadership to staff supporting collision management and operations.
• Establish service expectations and performance measures.
• Oversee the collision management function including investigations and reporting.
• Monitor CVOR maintenance program and address deficiencies.
• Lead telematics safety initiatives and rule enforcement.
• Analyze data to identify trends and develop KPIs for results.
• Develop and implement safety policies and risk controls.
• Prepare reports and recommendations for Fleet Services leadership.
• Advise on fleet safety, CVOR, telematics, and driver risk matters.
• Engage stakeholders and represent Fleet Services on committees.

Skills

Project management

Fleet safety

Leadership

Stakeholder engagement

Risk assessment

Data analysis

Communication

Policy development

Telematics

Staff direction

Tools

Microsoft Office

Business Intelligence

Project management software

Fleet management systems

Job description

Project Manager, Fleet Safety Operations & Continuous Improvement

• Job ID: 67150
• Job Category: Project Management
• Division & Section: Fleet Services, Fleet Svcs Business Management
• Job Type & Duration: Full-time, Permanent vacancy

Salary Range: $105,241.00 - $160,649.00

• Salary Range: $105,241.00 - $160,649.00

  Shift Information: Monday to Friday, 35 hours per week per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 17-Sep-2026 to 01-Oct-2026

The City of Toronto operatesthe largest municipal fleet in Canada and one of the most specialized and diverse fleets in North America. The Fleet Services Division provides comprehensive fleet management services to City Divisions, Agencies, and Corporations in support of delivering key public programs and services. This includes Fleet Safety Education, Training & Compliance, Asset Lifecycle Management, Maintenance, Sustainability, and Fuel/Energy Management.

Fleet Safety & Compliance is a team of skilled professionals responsible for fleet safety education, training, testing, collision management, safety operations and compliance oversight for the vehicles and equipment used to deliver City services. The team supports the independent governance of fleet safety and compliance and works to ensure alignment with regulatory requirements, Citypoliciesand industry best practices.

The Project Manager, Fleet Safety Operations & Continuous Improvement leads safety projects and continuous improvement initiatives while providing oversight of key Fleet Safety Operations functions. The role includes responsibility for collision management, telematics, CVOR maintenance program activities, operational work planning, performancemonitoringand staff direction.

The position works closely with Fleet Safety leadership, City divisions, Fleet Services teams and other stakeholders toidentifyrisk, improve processes, implement safetyinitiativesand support measurable improvements in fleet safety performance.

Why Join Us?

This role offers a unique opportunity to help shape the future of fleet safety in Canada’s largest municipality. As part of the Fleet Safety & Compliance team, you will lead projects and operational initiatives that support safer vehicles, saferdriversand improved compliance across a large and diverse municipal fleet.

If you are a results-driven individual with experience in project management, fleet safety,operationsand continuous improvement, this may be the opportunity for you.

Major Responsibilities:

• Lead and manage fleet safety projects and initiatives from planning through implementation, including scope, schedules, risks, resources,deliverablesand outcomes.
• Lead continuous improvement initiatives and develop practical solutions that improve fleet safety programs, business processesand operational effectiveness.
• Research, evaluate and support the implementation of new fleet safety technologies, programsand operational practices.
• Lead Fleet Safety Operations work planning, staff direction, prioritizationand coordination to support effective delivery of operational requirements.
• Provide leadership and direction to professional, technicaland administrative staff supporting collision management and Fleet Safety operational services.
• Establishand monitor service expectations, work standards, qualitycontrolsand performance measures, and implement improvements whererequired.
• Oversee the Fleet Safety collision management function, including collision files, investigation coordination, quality review, reporting, trend analysisand corrective actions.
• Support the administration, monitoringand continuous improvement of the City’s CVOR Maintenance Program, including compliance performance, record review,identifieddeficienciesand corrective actions.
• Lead the safety application and ongoing management of fleet telematics, including safety rules, driver identification, exception reporting, alerts, interventionsand related initiatives.
• Analyze collision, telematics, CVOR and operational data to identifytrends,risksand opportunities for improvement, and develop key performance indicators and reports to measure results.
• Develop and implement fleet safety policies, procedures, standards, operating practicesand risk mitigation measures in support of legislative,corporateand operational requirements.
• Prepare and present reports, briefing materials, business casesand recommendations to Fleet Services leadership and senior management.
• Provide advice and consultation on fleet safety, collision management, CVOR compliance, telematics, driver risk, operational improvementand related matters.
• Manage stakeholder engagement and represent Fleet Services on committees, working groups and project teams involving City divisions, regulatory bodies, technology providersand other internal and external stakeholders.

Key Qualifications:

Your application must describe your qualifications as they relate to:

Considerable project management experience, including managing multiple complex projects and initiatives from planning and development through implementation and evaluation with minimal direction.

Considerable experience in fleet safety, transportation safety, fleet operations, collision management, riskmanagementor a related operational environment.

Experience providing leadership, workdirectionand performance oversight to professional,technicaland administrative staff.

Experience managing or overseeing collision management processes, including investigations, file management, quality review, trend analysis,reportingand corrective actions.

Experience supporting or administering CVOR compliance and maintenance programs, including monitoring compliance performance,identifyingdeficienciesand supporting corrective actions.

Experience using fleet telematics, vehicletechnologyor other data-driven systems toidentifyrisk and support improvements in driver and vehicle safety.

Experience developing and implementing policies, procedures, standards, business processes and continuous improvement initiatives.

Experience analyzing large volumes of safety or operational data, developing key performanceindicatorsand preparing data-driven recommendations.

In-depth knowledge of applicable fleet and workplace safety legislation and regulatory requirements, including the Occupational Health and Safety Act, Highway Traffic Act and Commercial Vehicle Operator’s Registration Program.

Experience conducting risk assessments, root cause analyses and operationalreviewsand developing corrective or preventive action plans.

Exceptional communication skills, both oral and written, including report writing, briefing materialpreparationand presenting recommendations to senior management and other audiences.

Strong leadership, interpersonal,negotiationand conflict resolution skills, with the ability to develop effective working relationships with internal and external stakeholders.

Proficiencyin Microsoft Office applications and business intelligence, project management, fleet management,telematicsor equivalent systems.

Knowledge of the City of Toronto’s government structure,policiesand decision-makingprocesses as theyrelate to fleet safety and compliance.

Commitment to upholding Toronto Public Service values and promoting equity,diversityand a respectful workplace culture.

Possession of a valid Ontario Class “G” Driver’sLicence, with the ability to obtain necessary City vehicle operating permits.

Successful candidate willbe requiredto obtain a clear Police Reference Check

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .