Project Manager/Leader

ThoughtStorm; Toronto; Remote; CAD 120,000 - 180,000; Full time

Job summary

A consulting firm is seeking a project manager with a minimum of 10-15 years of experience in the Ontario EMS sector. Responsibilities include managing large project budgets, coordinating project implementation, and ensuring compliance with government standards. Strong stakeholder management and project management skills are essential. This role offers a remote working opportunity with aligned working hours from 8 AM to 5 PM, Monday to Friday.

Qualifications

• Minimum of 10-15 years of experience in the Ontario EMS sector.
• Experience with system vendor management and system integration.
• Ability to write complex business cases.
• Gather and develop requirements for detailed project/schedules and integrated plans.
• Experience developing and managing project schedules, deliverables, and scope.
• Promote IT project management best practices and adherence to standard methodologies.
• Direct teams to meet deliverables on time and within government/ministry standards.
• Coordinate and monitor project, implementation, and support processes; develop guidelines.
• Resolve resourcing conflicts and share knowledge among teams.

Responsibilities

• Lead project management processes ensuring timely deliverables.
• Coordinate and monitor project implementation and support processes.
• Manage project budgets with high fiscal control.
• Identify risks, track issues, and implement mitigation strategies.
• Ensure compliance with PSAP, CAD, and public safety standards.
• Communicate progress through regular updates to executives.

Skills

Project management experience

Strong Stakeholder and relationship management

Technical Experience

Communication/Soft Skills

Policy/Business Skills

Policy/Business Skills

Job description

• A minimum of 10–15 years of experience in the Ontario EMS sector (land and air).
• Project management experience, including establishing a critical path, identifying milestones and deliverables, contingency planning, task analysis, costing / budgeting, team building, and determining scope.
• Strong Stakeholder and relationship management skills to negotiate operational impacts and build consensus among various parties.
• Gather and develop requirements to create and maintain a detailed project and implementation schedules and/or integrated plans.
• Experience developing and managing project schedules, deliverables, and scope.
• Ability to promote I&IT project management best practices and adherence to standard methodologies.
• Demonstrated experience directing teams to ensure deliverables are delivered on time and adhere to government and ministry standards.
• Extensive experience coordinating and monitoring project, implementation and support processes, and developing/communicating guidelines and procedures.
• Resolve resourcing and inter-personal conflicts, negotiate changes to resourcing, ensure knowledge is shared among team members such as project objectives and deliverables are met.
• Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, gating, forecasts, and reconciliation/confirmation of actuals.
• Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed.
• Articulate and prioritize issues and risks at senior executive levels and recommends mitigation strategies for decision makers.

Qualifications

• Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.
• HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.
• Assignment Type: This position is listed as Remote; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM to 5:00 PM (excluding lunch breaks) every Monday to Friday inclusive from the designated remote location.

Required Skills

• Technical Experience
• Experience facilitating diverse system stakeholders in highly integrated and complex solution delivery environments, providing leadership and advice to establish common business objectives and solution roadmaps, while developing business standards and realizing system automation.
• Demonstrated experience leading projects that involve system vendor management, issues management, and system integration across multiple vendor solutions.
• Experience identifying and assessing technical project risks, mitigation strategies and contingency plans.
• Understanding proposed NG911 solution requirements and business standards, experience with the development of technical requirements and specifications for procuring and implementing Canadian Compliant-standards-based technology to support NG911 platform and systems.
• Understanding of system and operational standards applied in Public Safety Answering Points (PSASPs) in Ontario, including Computer Aided Dispatch (CAD) solutions, Medical Priority Dispatch System, and voice recording and other archival solutions.
• Understanding of current and emerging 911 technologies to fit needs identified by the PSAP user community, including, but not limited to a wide range of Telecommunication technologies for voice, video, text and data, including, but not limited to: Transmission infrastructure, Internet Protocol (IP) based communication related networks, PBX system integration and interconnection technique, and storage.
• Project Management Skills
• Ability to write complex business cases.
• Project management experience, including establishing a critical path, identifying milestones and deliverables, contingency planning, task analysis, costing / budgeting, team building, and determining scope.
• Experience with gathering and developing requirements to create and maintain a detailed project schedule and/or integrated plan.
• Project Management experience (as appropriate to the specified experience and level) and use of Project Management software (as appropriate to the specified experience level).
• Experience in the development and implementation of project management processes, plans, and communication tools.
• An experienced individual with a proven track record for meeting strict deadlines and supporting cross-functional teams to ensure work on tasks/milestones remains within time and cost constraints.
• Communication/Soft Skills
• Experience with working with complex multi-faceted projects with diverse working groups.
• Demonstrated experience preparing and distributing project updates, progress reports to project stakeholders while managing expectations pertaining to scope and timeline constraints.
• Strong Stakeholder and relationship management skills to negotiate operational impacts and build consensus among various parties.
• Demonstrated experience communicating across many functional areas (matrix organization) to actively engage project stakeholders and manage client expectations with diverse interests, technical and non-technical backgrounds using the appropriate level of political acuity and messaging for the audience.
• Demonstrated experience identifying a mix of skilled technical resources necessary to complete project assignments/deliverables, including clarifying roles and responsibilities.
• Policy/Business Skills
• A minimum of 10-15 years of experience in the Ontario EMS sector (land and air).
• Experience in details of the methods identification and assessment of business policy implications and the development of mitigation strategies and contingency plans.
• Advanced knowledge of public sector practices and processes.

Preferred Skills

[List any additional skills that are preferred but not required.]

Pay range and compensation package

[Pay range or salary or compensation]

Equal Opportunity Statement

[Include a statement on commitment to diversity and inclusivity.]