Project Manager (Contract) (Hybrid)

Broadridge Financial Solutions; Markham; Hybrid; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work arrangements

Job summary

Broadridge Financial Solutions in Markham, Ontario is seeking a Project Manager to lead multi-functional project teams and oversee client implementations in a matrix environment.

The role covers full lifecycle management from planning and scope to delivery, with a focus on meeting customer satisfaction, revenue, and utilization targets. Hybrid work arrangement and strong communication are essential.

Qualifications

• Education: University Degree in Business Administration or equivalent work experience.
• Professional accreditation in Project Management is an asset. (PMI)
• Experience: Minimum 3 years of project management or related experience.
• Financial services and print industry knowledge.
• Familiarity with key markets (investment community) an asset.
• Experience utilizing project management software.
• Strong written and verbal communication skills are critical.
• Tools: Windows environment and Jira are assets.

Responsibilities

• Manage projects through full lifecycle: plan, scope, schedule, and execute to meet customer targets.
• Proactively manage relationships and apply project management best practices for implementations.
• Prepare operational documentation for print and mail services projects.
• Capture client requirements and prepare internal docs for development and readiness.
• Coordinate with analysts, developers, client services, print, operations, QA and other resources to deliver world-class results.
• Lead project teams and outsource providers to successful delivery within budget and schedule.
• Document current and future project best practices for the client.

Skills

Communication

Project management

Education

University Degree in Business Administration or equivalent

Tools

Jira

Windows

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Project Manager is responsible for the management multi-functional project teams and overseeing implementation of new clients, services, or product changes in a matrix management environment.

Key Job Functions/Responsibilities

• Proactively manage assigned projects through effective relationship management and project management best practices to ensure the successful implementation of the range of products/services offered in conjunction with Broadridge solutions to clients, partners and other third parties
• Be responsible for the full lifecycle of projects: to plan, scope, schedule, manage and expand the various projects to meet targets of customer satisfaction, revenue, profit and utilization.
• Be responsible for preparing Operational documentation for projects requiring print and mail services
• Be responsible for obtaining client requirements and preparing internal documentation needed to facilitate application development and operational readiness
• Maintain and develop relationship with major clients, outsource providers and interface with the appropriate internal Broadridge associates to manage multiple implementations.
• Derive, understand, and document the current and future project best practices for the client.
• Assume ownership and responsibility for successful implementation of the various projects.
• Manage development and execution of multiple projects concurrently.
• Management and leadership of project teams including outsource providers.
• Work with internal and external company resources: analysts, developers, client services, print, operations, quality, etc. to ensure World Class delivery.
• Deliver quality products and services within a committed budget and schedule, by successful project planning and tracking, resource management, external, and internal communications, risk management, and building a strong, well-motivated project team.
• Other tasks as assigned.

Basic Skill Level Requirements

• Education: University Degree in Business Administration or equivalent work experience.
• Professional accreditation in Project Management is an asset. (PMI)
• Experience: Minimum 3 years of project management or related experience.
• Financial services and print industry knowledge.
• Familiarity with key markets (investment community) an asset.
• Experience utilizing project management software.
• Skills: Strong written and verbal communication skills are critical.
• Tools: Windows environment. All necessary advanced technological tools are provided. Knowledge/experience with Jira is an asset.

Compensation

Salary Range: $35.00 - $40.00/hour (CAD). Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Vacancy Disclosure

This posting is for an existing and currently open position within Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification
• Education verification
• Credit inquiry
• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.

#LI-Hybrid #LI-TN1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture.

Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.