Project Manager Assistant

Svmrestore Fraservalley; Abbotsford; On-site; CAD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

Excellent Health and Dental Benefit

RRSP and Profit-Sharing Program

Career Advancement Opportunities

Tuition Reimbursement

Casual Dress Code

On-Site Parking

Employee Referral Program

Job summary

ServiceMaster of the Fraser Valley is seeking an organized Administrative Assistant to support restoration projects from Abbotsford. You will manage communications, scheduling, and documentation to keep projects on track and clients informed.

Responsibilities include monitoring emails, assisting reception, coordinating with project managers, insurers and trades, and maintaining accurate scopes of work, invoices, and progress reports. Strong MS Office skills and 50 WPM are required.

Qualifications

• Administrative assistant experience is preferred and valued.
• General knowledge of the insurance industry is beneficial.
• Strong communication skills are essential for client and team interactions.
• Ability to multitask in a dynamic environment is required.
• High attention to detail is necessary for documentation and reporting.
• Ability to work well under pressure in a fast-paced setting.
• Team player attitude is important for collaborating with PMs, insurers, and trades.

Responsibilities

• Monitor incoming emails for yourself and the project manager(s).
• Assist reception with overflow by answering calls, relaying messages, and accepting jobs.
• Coordinate with project managers, insurers, builders, technicians and subtrades for timely execution.
• Assist with scheduling and organizing project activities to meet deadlines and client expectations.
• Serve as main point of contact for clients, providing regular updates and addressing concerns.
• Maintain accurate project documentation including files, scopes of work, estimates, invoices, and progress reports.
• Document milestones and completion for invoicing and reporting.
• Send work orders to internal departments and external trades.
• Send quotes requests to subtrades and compile documents for PM.

Skills

Administrative assistant experience

General knowledge of the insurance

Strong communication skills

Multitasking

Attention to detail

Ability to work under pressure

Team player

Restoration industry knowledge (asset)

Tools

Microsoft Office Suite

Job description

Who We Are

ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.

At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

• Can Do Attitude
• Get It Done Right
• Win as a Team

What We Offer

• Competitive Wages
• Excellent Health and Dental Benefit Plan
• RRSP and Profit-Sharing Program
• Career Advancement Opportunities
• Tuition Reimbursement
• Casual Dress Code
• On-Site Parking
• Employee Referral Program

What You Will Do

• Monitor incoming emails for yourself and your project manager(s).
• Assist reception with overflow by answering incoming calls, relaying messages, and accepting incoming jobs.
• Coordinate with project manager(s), insurers, building professionals, technicians and subtrades to ensure timely and efficient project execution.
• Assist with scheduling and organizing project activities to meet deadlines and client expectations.
• Serve as a main point of contact for clients, providing regular updates and addressing any concerns received.
• Maintain accurate project documentation, including physical files, scopes of work, estimates, invoices, and progress reports.
• Document project milestones and completion for invoicing and accurate reporting.
• Send work orders, as directed, to internal departments and external trades.
• Send requests for quotes to subtrades and compile received documents for PM to provide accurate estimates.

What You Have

• Knowledge of the restoration industry is an asset
• Administrative assistant experience
• General knowledge of the insurance industry
• Computer savvy and knowledgeable in Microsoft Office Suite
• Minimum typing speed of 50 WPM
• Ability to multitask and have great attention to detail
• Able to work in a high pressure environment
• Ability to work in sensitive solutions
• Strong communication skills
• Team player