Project Manager

GoSecure

Quebec

On-site

CAD 90,000 - 130,000

Full time

2 days ago

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Benefits offered by this job

3 weeks vacation

Personal days

13 paid holidays

Group insurance plan

RRSP matching

Stock options

Employee assistance program

Job summary

GoSecure is seeking a Project Manager to join the Project Management Office. You will work with IT security professionals to manage customer projects, quality, budget, and delivery across professional services, ensuring scope, timelines, and stakeholder expectations are met.

Ideal candidates have at least 3 years in project management, PMP or MBA asset, bilingual English/French, and experience coordinating cross-functional teams in a fast-paced cybersecurity environment.

Qualifications

Bachelor’s degree in Business Administration, Computer Science, IT, or related field.
MBA or PMP certification is an asset.
Bilingual in English and French with strong communication skills.
Minimum of 3 years of experience in project management or related field.
Experience with cross-functional, client-facing engagements and coordinating teams.

Responsibilities

Provide post-sales client contact and manage relationships throughout engagements.
Plan, deliver, and monitor projects from initiation to closure within scope and budget.
Develop project plans, risk/issue logs, action logs, and status reports; drive governance activities.
Coordinate resources and track performance, utilization, and profitability.
Identify opportunities for process improvements to raise service quality and efficiency.

Skills

PMP certification

Bilingual English/French

Project management

Education

Bachelor's degree in Business Administration, Computer Science, IT, or related field

Tools

Microsoft Project

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager

Service Management Office Full Time CA

10 days ago Requisition ID: 1362

GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. Together, these capabilities provide the most effective response to the increased sophistication of continuously evolving malware and malicious insiders that target people, processes, and systems. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally. To learn more, please visit: https://www.gosecure.net .

GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading edge and bring your talents to a much sought‑after high growth opportunity in technology- GoSecure ! GoSecure is an Equal Opportunity Employer committed to hiring a diverse work team (EEO/AA).

Summary

We are looking for Project Managers to join our Project Management Office team. Project M anagers work alongside IT security professionals to help manage customers, quality, budget and efforts associated with projects related to all our professional services. The candidate will mostly assist in delivering GoSecure’s services within the agreed upon duration, scope and constraints while managing stakeholders’ expectations and objectives.

Duties and responsibilities

Client Relationship Management

Provide post-sales customer service and act as the primary point of contact for clients throughout the engagement.
Build and maintain strong client relationships to ensure a positive customer experience.
Advocate for customer requests and issues across departments and facilitate timely resolution.
Ensure client expectations are clearly understood, communicated, and managed.
Address client concerns, issues, and escalations in a timely and professional manner.
Identify opportunities for service enhancements and follow‑on consulting engagements.

Project Delivery Management

Plan and oversee the day-to-day delivery of projects throughout their entire lifecycle, including:
Initiation
Planning
Execution
Monitoring and Control
Closure
Ensure projects and services are delivered according to agreed scope, budget, quality standards, timelines, and contractual commitments.
Develop and maintain project plans, schedules, risk registers, issue logs, action logs, and status reports.
Monitor project progress and proactively identify, manage, and mitigate risks and escalations.
Coordinate project activities and dependencies across internal teams and client stakeholders
Facilitate project governance activities, including status meetings, steering committees, and project reviews.

Resource & Operational Management

Work closely with consultants, practice leaders, and delivery teams to support resource planning and allocation.
Monitor resource utilization, workload balancing, and capacity forecasts.
Support staffing decisions for client engagements and strategic initiatives.
Coordinate onboarding and transition activities for project resources as required.
Develop and maintain project and service performance metrics, dashboards, and reports.
Track project financials, including budgets, forecasts, effort consumption, and profitability.
Monitor client satisfaction and service delivery performance.
Drive the adoption of standardized methodologies, templates, and best practices.
Identify opportunities to improve delivery processes, operational efficiency, service quality, and profitability.

Qualifications

The ideal candidate will possess the following qualifications:

Bachelor’s degree in Business Administration , Computer Science, Information Technology, or a related field. Equivalent combinations of education and relevant experience may be considered.
MBA, PMP certification, or other relevant project management certifications are considered assets.
Bilingual in English and French, with excellent verbal and written communication skills.
Minimum of 3 years of experience in project management, professional services delivery, customer success, or a related field.
Experience managing client‑facing engagements and coordinating cross‑functional teams.
Experience with resource planning, project reporting, and operational performance tracking.
Knowledge of cybersecurity concepts, information security, governance, risk and compliance (GRC), network security technologies, or managed security services is considered an asset.

The following personal attributes and competencies are highly valued at GoSecure :

Strong interest in cybersecurity topics, including Ethical Hacking, Managed Security Services, Security Architecture, Governance, Risk and Compliance (GRC), and emerging security trends.
Excellent analytical and problem‑solving skills.
Strong organizational and planning capabilities with exceptional attention to detail.
Ability to manage multiple priorities concurrently in a fast‑paced environment.
Ability to work independently while fostering collaboration across teams.
Strong customer service and relationship management skills.
Excellent verbal, written, and presentation skills in both English and French.
Energetic, proactive, and results‑oriented, with a positive "can‑do" attitude.
Demonstrated ability to build trust with clients and internal stakeholders.

Required Competencies

The following personal attributes and competencies are highly valued at GoSecure :

Strong interest in cybersecurity topics, including Ethical Hacking, Managed Security Services, Security Architecture, Governance, Risk and Compliance (GRC), and emerging security trends.
Excellent analytical and problem‑solving skills.
Strong organizational and planning capabilities with exceptional attention to detail.
Ability to manage multiple priorities concurrently in a fast‑paced environment.
Ability to work independently while fostering collaboration across teams.
Strong customer service and relationship management skills.
Excellent verbal, written, and presentation skills in both English and French.
Energetic, proactive, and results‑oriented, with a positive "can‑do" attitude.
Demonstrated ability to build trust with clients and internal stakeholders.

Why come to GoSecure ?