Project Manager

SECURE; Calgary; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits package

Healthcare spending account

Wellness programs

Career progression

Referral program

Safety standards

Community initiatives

Job summary

SECURE is seeking a Project Manager, Customer & Operations Enablement in Calgary, Alberta to lead technology and business transformation initiatives aligned with the company's five-year strategy.

You will coordinate with Sales, Operations, and vendors, guide projects from initiation to implementation, and ensure measurable value and a superior customer experience through change management and adoption strategies.

Qualifications

• Post-secondary education in a related field and a minimum of five (5) years of related work experience.
• Experience delivering technology projects from inception to closure with scope, schedule, and budget management.
• Strong understanding of business process mapping, modelling, and reengineering.

Responsibilities

• Define project scope, objectives and deliverables with clients and stakeholders.
• Plan timelines, milestones, and resource needs using formal project frameworks.
• Monitor milestones, manage risks, budgets, and issues to keep projects on track.
• Lead change management and ensure sustainable adoption of solutions.
• Collaborate with Operations, Sales, and technical teams to ensure value delivery.

Skills

Project management

Stakeholder management

Business process mapping

Analytical thinking

Communication

Change management

Leadership

Agile project management

Education

PMP certification

Change management certification (Prosci)

CBAP or CCBA

Tools

Microsoft Project

Azure DevOps

Jira

Job description

About Us

At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can‑do attitude.

With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints.

SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations — mitigating risks, reducing financial obligations, and maximizing value for our clients.

Join SECURE and be part of a team that steps up to make a meaningful difference in the industries we serve and the world we share.

Your Opportunity at SECURE

As Project Manager, Customer & Operations Enablement, you will lead the delivery of technology and business transformation projects that support SECURE’s five-year corporate strategy. Working closely with Sales, Operations, technical teams, vendors, and senior stakeholders, you will translate business needs into fit‑for‑purpose solutions, guide projects from initiation through implementation, and ensure they deliver measurable value, sustainable adoption, and an exceptional customer experience.

This role is based out of Calgary, Alberta.

The Team

You will join a diverse, driven, and innovative team of technology professionals who partner closely with the business and are committed to delivering meaningful solutions. The team values collaboration, fresh thinking, continuous learning, and taking ownership while supporting one another in a fast‑paced environment.

Work Environment

This role offers the opportunity to work across a variety of technology, data, analytics, and operational initiatives with stakeholders throughout SECURE. You will manage multiple priorities, navigate complex business needs, and balance strategic planning with hands‑on project delivery in a dynamic and evolving environment.

A Day in The Life

Project Execution (Business Analysis, Project Management, Change Management)

• Define project scope, objectives, and deliverables that support business goals, in collaboration with clients, project teams, and stakeholders.
• Plan and schedule project timelines, workflow and milestones using the BITS Project Execution Framework, tools, and processes.
• Partner with business stakeholders to identify and secure the resources required to execute the project successfully.
• Monitor project milestones and deliverables, taking corrective action as needed to keep projects on track.
• Define requirements for third‑party RFQ/RFP processes, evaluate vendors and solutions, and manage vendor implementation teams, as applicable.
• Act as the primary liaison between business stakeholders, internal technical teams, and third‑party partners.
• Establish project governance, gain stakeholder alignment, and ensure a sustainable hand‑off of processes and solutions to operations.
• Manage project budgets, risks, and issues to deliver projects on time, within scope, and on budget.
• Work with the PMO to design and implement the appropriate organizational change management (OCM) strategy and plan for assigned projects.
• Lead project closure activities, including benefits validation and lessons learned, to drive continuous improvement.

Business Partnership & Program Management

• Partner with business leaders, under the direction of program leadership, to identify, prioritize, and align technology projects with strategic business objectives.
• Build and maintain strong relationships with Operations & Sales stakeholders, acting as a trusted advisor throughout the project lifecycle.
• Translate business needs and pain points into clear project requirements and fit for purpose technology solutions.
• Collaborate with program leadership to manage interdependencies, risks, and resource conflicts across projects within the program.
• Provide regular, transparent status reporting to business sponsors and program leadership, escalating issues and decisions as required.
• Facilitate stakeholder engagement and drive user adoption to ensure delivered solutions realize measurable business value.

Skills, Experience & Qualifications

• Post‑secondary education in a related field and a minimum of five (5) years of related work experience, including hands‑on project delivery in an industry setting
• Experience delivering technology projects from inception to closure, with a track record of managing scope, schedule, and budget.
• Thorough understanding of business process mapping, modelling, and reengineering.
• Good understanding of core business functions, including operations, sales, finance & technology.
• High degree of analytical and logical problem‑solving skills.
• Ability to work independently with minimal oversight, with sound judgment on when to elevate to program leadership.
• Experience and strength in managing dynamic stakeholder groups and complex business scenarios and driving synchronization between competing initiatives.
• Demonstrated interpersonal skills and experience working in high‑performing teams.
• Excellent communication and customer service skills.
• Ability to take ownership of assigned work, collaborate effectively, and grow into broader leadership responsibilities over time
• Demonstrated ability to build relationships of trust.

The following are considered assets in this role:

• Experience in agile project management framework
• Experience in the energy, environmental, or industrial services sector
• Experience delivering data, analytics, or business intelligence solutions
• Experience implementing ERP, CRM, or field operations systems
• Project management experience with custom‑developed solutions
• Technical background in software development
• Proficiency with project management and collaboration tools (e.g., Microsoft Project, Azure DevOps, Jira)
• PMP certification
• Change management certification (e.g., Prosci)
• Business analysis certification (e.g., CBAP or CCBA)
• Ability to travel to field location as required.

What's in it for you

At SECURE, we focus on opportunities for growth and improvement for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive compensation package that recognizes employee contributions and performance.

In addition to rewarding job opportunities, we offer:

• Competitive industry wages and compensation programs, which include:
• Employer‑paid benefits: health, dental & more
• Health Care Spending Account
• Employee Wellness Programs
• Employee Savings Plan
• Career progression
• A competitive employee referral program
• Industry‑leading safety standards
• Community investment initiatives (Our Stories)

We believe our team’s strength comes from our diversity.

Every SECURE employee has the right to feel safe and welcome. We pride ourselves on being a respectful workplace where all employees have equal access to opportunity and support.

We are a trusted partner. We extend those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we operate.

Applicants are not assessed on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States, and we actively seek out a wide range of applicants for both field operations and office roles.