Project Coordinator - Product Support
Ketek Group Inc
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Benefits offered by this job
Job summary
Ketek Group Inc. is seeking a Project Coordinator – Product Support to assist the Project Management team. You will work with the Client Solutions team, coordinating action plans and tasks across Ketek equipment, supply chains, and distribution channels.
You will balance internal and external duties, promote Ketek products, and ensure projects are completed safely, on schedule, and within budget while meeting regulatory requirements.
Qualifications
- Minimum 2 year of administrative experience.
- Minimum 2-year experience with related industrial sector
- Valid Class 5 Drivers License and clean drivers abstract
- High School diploma and secondary education (Degree or Diploma).
- Fluent in the English language (reading, written, spoken).
- Ability to deal with the public in a positive, courteous, and respectful manner.
- Ability to handle multiple tasks and frequent demanding deadlines.
- Strong work ethic and organizational planning skills with attention to detail.
- Ability to work independently or as part of a team.
- Effective verbal and listening communication skills
Responsibilities
- Coordinate project support with scheduling and documentation management.
- Support business development in new and existing regions and promote Ketek products.
- Manage client requests, ensure on-time, on-budget delivery and safety compliance.
- Create travel arrangements for field employees and activate on site when required.
- Prepare reports, quotations, and site mobilization requirements.
- Maintain project and administrative files and cost tracking sheets.
Skills
Education
Tools
Job description
- 100% Employer funded health, dental, and vision coverage
- RRSP matching program
- Competitive wages and flexible vacation
- Family-operated business
- Retention Bonus
From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region’s oil and gas, mining, construction, and municipal sectors.
The Project Coordinator – Product Support provides essential project support to the Project Management team. Working closely with the Client Solutions team, this role contributes to the development of action plans and coordinates a variety of tasks, including addressing client requirements through Ketek equipment, supply chains, or distribution channels. Key responsibilities include scheduling, documentation management, administrative duties, and supporting business development in both new and existing regions. This role also involves managing client requests, balancing both internal and external responsibilities, and promoting Ketek products and services by identifying solutions that meet client needs.
The Project Coordinator works collaboratively with team members to ensure the highest levels of customer satisfaction while supporting the success of field operations. This position is accountable for ensuring projects are completed safely, on schedule, within budget, and in compliance with applicable standards, specifications, and regulatory requirements.
- Prospect for potential clients and convert them into increased business opportunities
- Present new products and services to improve existing relationships.
- Engage internal and external contacts.
- Establish and promote excellent relationships through clear and accurate communication.
- Attend project and onsite safety meetings as needed to provide leadership and support for the project scope.
- Attend industry functions, including conferences and association vents, and contribute information and feedback on upcoming market trends to present to team members.
- Assist in product awareness on the Ketek websiteand through Social Media
- Assist/Create targeted social media campaigns to drive traffic to the Company website and generate leads.
- Screen potential business deals by analyzing market strategies and evaluating options
- Communicate project details as required.
- Create travel and accommodation arrangements for field Employees for services.
- Ensure Employees are activated on site (where required) and have completed site orientation(s).
- Maintain all site invoicing requirements as directed by the Project Manager.
- Maintain project and administrative files, including daily Labour, Equipment, and Materials (LEMs) and cost tracking sheets for invoicing and Client requests.
- Manage the resources to stay on schedule and/or monitor the deliverables.
- Support Project Managers in the preparation of reports and site mobilization requirements.
- Coordinate material lists, shipping, receiving and procurement.
- Assist on handling issues related to Ketek Group products and/or distributor products.
- Assist in resolving product-relatedissues by identifying and providing effective solutions for clients
- Promote and establish excellent client-based relationship.
- Organize, instruct, and ensure projects are completed in a safe manner, on time and on budget.
- Closely monitor job schedules and budgets.
- Provide accrual and forecast reports to client when requested.
- Coordinate development of manuals, technical data, and sustainability reports.
- Assist in development of quotations, research and development projects and bring forth creative initiatives.
- Actively strive to ensure a positive, safe work environment with high employee morale.
- Communicate proactively any risks or restraints with project stakeholders.
- Utilizing conflict resolution skills to address safety concerns from employees, subcontractors, and government agencies.
- Ensure that all of Company policies and Occupational Health and Safety regulations are being followed.
- Prepare information for invoice creation and audit for accuracy prior to release.
- Actively engage in leadership and professional development opportunities throughout the year to support continuous growth
- Submit timely reports and prepare presentations/proposals as assigned.
- Successfully complete safety training as required on an ongoing basis.
- Observe all safety procedures and use proper Personal Protective Equipment.
- Ensure that all of Company policies and Occupational Health and Safety regulations are followed.
- Represent the Company in a light that is commensurate with the values of Management and the Corporate Vision and Mission Statements.
Duties,responsibilities and activities may change or new ones may be assigned at anytime with or without notice.
- Minimum 2 year of administrative experience.
- Minimum 2-year experience with related industrial sector
- Valid Class 5 Drivers License and clean drivers abstract
- High School diploma and secondary education (Degree or Diploma).
- Fluent in the English language (reading, written, spoken).
- Ability to deal with the public in a positive, courteous, and respectful manner.
- Ability to handle multiple tasks and frequent demanding deadlines.
- Strong work ethic and organizational planning skills with attention to detail.
- Ability to work independently or as part of a team.
- Effective verbal and listening communication skills
- Strong work ethic and organizational planning skills with attention to detail.
- Post-secondary education or a trade/technical certificate.
- A minimum of 2 years of experience within Ketek Group Inc.
- Experience and knowledge of Company equipment (or similar).
- Intermediate MS Office skills (Excel, Word, PowerPoint)
- Management experience in related sectors, environmental, industrial, development
- Regularly required to stand/sit, talk/hear, use hands/fingers to operate a computer and telephone, stoop, and kneel.
- Prolonged exposure to computer screens.
- Office environment (90%), field environment (10%).
- May be required to work weekends and outside of regular office hours
- May be required to travel for meetings, conferences, and related business activities.
- On call 24/7
- Pre-Access drug and alcohol testing may be required for client site specific visit
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