Project Coordinator, Communications / Responsable de projets, Communications

Canadian Association of University Business Officers (CAUBO) / Association canadienne du personnel a; Ottawa; Hybrid; CAD 69,000 - 95,000; Full time

Job summary

CAUBO is seeking a Project Coordinator, Communications to manage multi-channel communications aligning with strategic objectives. You will own planning, execution and QA, ensuring bilingual accuracy and consistent branding across platforms.

The role focuses on newsletters, campaigns, website oversight, content development and event promotion, collaborating with internal teams and external partners for impact.

Qualifications

• Strong business writing, editing and proofreading skills in English and French.
• Experience coordinating multi-channel communications and campaigns.
• Understanding of analytics to inform strategies.

Responsibilities

• Leads assigned communications projects from planning through delivery, including new initiatives, objectives, audiences, messages, deliverables, timelines and dependencies.
• Coordinates contributors and suppliers, monitors progress and risks, and resolves routine issues.
• Owns quality and completeness of final communications products, ensuring bilingual consistency, branding and accuracy.
• Oversees website content with internal contributors, analyzes analytics to improve engagement.
• Develops and promotes internal promotional content and campaigns.
• Interviews members and awards recipients to develop compelling stories.

Skills

Communications strategy

Project management

Bilingual content

Editing & proofreading

Brand management

Content development

Job description

1. POSITION IDENTIFICATION

Position Title: Project Coordinator, Communications

Salary Range: The hiring range for this position is from $68,680 to $85,849 annually; with the ability to progress to a maximum of $94,435 annually.

Location: Currently, CAUBO is a remote-first organization with team members primarily located in Ottawa.

Candidates must reside in Ontario and within 200 km of downtown Ottawa in order to meet in person as required (typically once a month).

2. POSITION DESCRIPTION

Under the general direction and supervision of the Senior Director, Strategy and Programs, the Project Coordinator, Communications is responsible for independently coordinating and delivering communications that support the achievement of the Association's strategic and operational plans. The incumbent applies strong business writing, editing and proofreading skills in both English and French (supported by external translators), sound judgment, and a strong understanding of CAUBO's programs, services and priorities to produce accurate, complete and audience-appropriate communications.

A highly organized and proactive project coordinator, the incumbent takes ownership of assigned work from planning through final delivery, including new initiatives where established templates or processes may not exist. They manage multiple priorities, anticipate requirements and dependencies, exercise appropriate decision-making within their area of responsibility, and bring forward recommendations and solutions when issues arise. The Project Coordinator, Communications liaises with colleagues, volunteers, members, partners and suppliers to ensure that CAUBO's communications, membership and event strategies are efficient, effective and aligned with organizational objectives. They also act as CAUBO's brand manager, ensuring a consistent and professional image across all platforms.

The Coordinator develops and maintains a strong working knowledge of CAUBO and FBS programs, services, events and member offerings, and understands how individual communications activities contribute to broader organizational objectives. Ideally, the Coordinator has working knowledge of membership-based organizations and managing websites, LinkedIn strategies and using analytics such as Google Analytics to inform communications strategies and improve awareness and use of member resources.

3. SPECIFIC DUTIES AND RESPONSIBILITIES

1. Communications Strategy, Project Management & Quality Assurance

• Leads assigned communications projects from planning through delivery, including new initiatives, establishing objectives, audiences, key messages, deliverables, timelines and dependencies.
• Independently develops communications and marketing approaches that support CAUBO’s strategic and operational objectives.
• Coordinates contributors and suppliers, monitors progress, anticipates risks and resolves routine issues independently, escalating significant issues with recommended solutions.
• Owns the quality and completeness of final communications products before approval or distribution, ensuring appropriate quality assurance for content, accuracy, bilingual consistency, branding, links, dates and overall presentation.
• Anticipates upcoming communications needs and recommends approaches, improvements and opportunities.
• Reviews and improves communications processes, templates and workflows to strengthen quality, consistency and efficiency.

2. Digital Communications & Member Marketing

• Develops and coordinates member communications, newsletters, campaigns and marketing collateral for CAUBO programs, products and services.
• Oversees CAUBO website content with internal contributors and the IT Coordinator, ensuring content is current, accurate and relevant.
• Reviews website and marketing analytics and recommends actions to improve awareness, engagement and utilization.
• Develops strategies to increase awareness and use of CAUBO offerings and ancillary services, including Highedjobs.ca.
• Identifies opportunities to extend the reach and value of CAUBO content across appropriate communications channels.

3. Publications & Content Development

• Coordinates the editorial plan and content development for the quarterly University Manager magazine in collaboration with the President and CEO, publisher and contributors.
• Develops internal promotional content for each issue as required.
• Works with Subject Matter Experts to develop, edit and finalize content for reports, publications and other member resources.
• Develops and/or edits professional development session descriptions and related promotional content.

4. Awards, Recognition & Video Content

• Coordinates communications and promotional activities for CAUBO’s Recognition Awards and Quality & Productivity Awards programs.
• Develops strategies to encourage nominations and submissions and promote award recipients and projects.
• Interviews members and award recipients to identify and develop compelling stories about recognized individuals, initiatives and projects.
• Develops video concepts and storyboards and works