Communications Coordinator (Bilingual)

PIPSC IPFPC; Ottawa; Hybrid; CAD 67,000 - 84,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Pension plan

4 weeks vacation

Job summary

The Professional Institute of the Public Service of Canada (PIPSC) seeks a bilingual Communications Coordinator for its National Office in Ottawa. The role provides coordination, production and administrative support across the Communications Division, with duties spanning intake, workflow management, translation, publication and distribution of materials in both official languages.

Under supervision, you will handle emails, web content, reports and presentations, and ensure adherence to brand

Qualifications

• Fluency in both official languages (French and English) is required.
• Two- to three-year college program in Communications or related field is required.
• One to three years of related experience or an equivalent combination of education and experience.

Responsibilities

• Coordinate the centralized intake of communications requests and organize information for review and assignment.
• Maintain communications workflow systems, production schedules and status information, and follow up on deliverables.
• Coordinate production, translation, proofreading, approval, publication and distribution of communications materials across channels.

Skills

Writing

Copyediting

Proofreading

Digital communications

Project coordination

Interpersonal skills

Education

Two- to three-year college program in Communications, Journalism, Public Relations, Media Studies or Business

Job description

Division: Public Affairs, Corporate Communications & Member Services

Type of position: hybrid

Job Term: Permanent Full-time (35 hours per week)

Eligibility: Applicant must either be a Canadian citizen or a permanent resident eligible to work in Canada

Union: IAM local 3011

Competition: 26-55

The Professional Institute of the Public Service of Canada, a national union representing over 80,000 professionals and scientists throughout Canada, is seeking a bilingual Communications Coordinator for its National Office in Ottawa.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality, particularly equity deserving groups, such as members of the IBPOC, 2SLGBTQIA+ communities, and people living with disabilities.

All qualified candidates will be considered; however, in support of achieving a diversified workforce we encourage applications for this opportunity from candidates belonging to one of the employment equity groups: Indigenous peoples (First Nations, Metis or Inuit), peoples of colour or persons with a disability. Consideration will be given to a qualified candidate who, at the time of application, voluntarily indicates being part of these groups.

What can I expect to do in this role?

Under the general direction of the Director, Policy Strategy & Engagement, reporting to the Manager, Communications, and under the functional supervision of the Team Leads, Public Relations and Digital Communications, the Communications Coordinator provides coordination, production, and administrative support for the delivery of communications products and services across the Communications Division.

The position supports centralized communications intake and workflow processes, coordinates assignments and production schedules, and assists with the preparation, review, publication and distribution of communications materials across a variety of channels. The Communications Coordinators work across the Division and may support Public Relations, Digital Communications or other communications priorities based on operational requirements and workload.

Primary responsibilities:

• Support the centralized intake of communications requests by receiving, documenting and organizing requests and ensuring required information and materials are available for review and assignment.
• Maintain communications workflow systems, assignment records, production schedules and status information, and follow up on outstanding information, approvals and deliverables.
• Coordinate the production, translation, proofreading, approval, publication and distribution of communications materials in accordance with established processes, timelines and standards.
• Assist with the preparation and production of communications products, including emails, web content, publications, reports, presentations, member communications and other digital or print materials.
• Copyedit and proofread communications materials for grammar, formatting, consistency, accuracy and adherence to established communications and brand standards.
• Support the scheduling, preparation and publication of communications content across email, web, social media and other communications channels using established tools and processes.
• Coordinate translation requirements and maintain communications materials and records in both official languages, as required.
• Maintain communications calendars, content schedules, distribution lists, resource libraries, templates, archives and other communications records and resources.
• Compile communications data, metrics and other information and assist with the preparation of reports, dashboards and summaries used to monitor communications activities and service delivery.
• Respond to routine communications inquiries and requests, redirecting or escalating matters as appropriate.
• Support communications projects, campaigns, publications, events and other initiatives by coordinating logistics, materials, timelines and related administrative requirements.
• Identify workflow, scheduling or production issues and bring them to the attention of the appropriate Team Lead or Manager.
• Maintain knowledge of communications tools, processes and practices and contribute to improvements in administrative, production and workflow processes.
• Participate in multi-disciplinary teams assigned to special projects and work collaboratively with employees in other sections.
• May be requested to undertake other related duties on a periodic basis.

Knowledge and Experience Requirements

Education:

• Completion of a two- to three-year college program in Communications, Journalism, Public Relations, Media Studies or Business; AND
• One (1) to Three (3) years of progressive and related experience in communications coordination, content production, digital communications, publishing or administrative support; OR
• An equivalent combination of education and experience

Language requirement:

• Fluency in both official languages (French and English) is required

Skills and experience required:

• Knowledge of communications production, coordination and administrative processes.
• Ability to coordinate multiple communications requests, assignments and production schedules within established priorities and timelines.
• Strong writing, copyediting and proofreading skills, with attention to accuracy, consistency and detail.
• Knowledge of digital communications channels and tools, including email, web and social media platforms.
• Ability to prepare, format, publish and distribute communications materials using established tools, templates and processes.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and follow through on assignments.
• Ability to compile and organize communications data, metrics, records and other information.
• Strong interpersonal and communication skills and the ability to work collaboratively with employees and stakeholders across the organization.

Compensation Package

• Salary Range: $67,321to $84,150 (G3)
• Group Benefits: Health, Dental, life Insurance and disability Insurance
• Pension Plan: Defined Benefits
• Vacation: 4 weeks per year, plus other generous paid leave
• Paid Time Off: December 27th to 31st

Note

This unionized position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement for the IAM local 3011 bargaining unit.