Project Coordinator

HUB International; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

Tailored benefits

Career growth

Insurance perks

Job summary

HUB International is seeking a Project Coordinator to enhance operational efficiency in our National Employee Benefits & Retirement division across Canada. You will work with the Director, Operations and regional teams to drive automation, data management, and harmonization of processes.

You’ll leverage Excel and Power BI to develop reports and insights, support change management, and coordinate multiple initiatives from initiation to completion in a fast-paced environment.

Qualifications

• Experience in project management, ideally in insurance, financial, or employee benefits.
• Background in Employee Benefits and/or Group Retirement is a key asset.
• Proficient in MS Office, with willingness to learn Power BI and AI tools.
• Good working knowledge of CRM systems, Dynamics or EPIC.

Responsibilities

• Lead and support projects, ensuring delivery of objectives within scope, budget, and timeline.
• Develop project plans and schedules, collaborating with regional resources.
• Communicate status, milestones, and risks to stakeholders regularly.
• Monitor progress and adjust plans to keep projects on track.
• Lead meetings and post‑project reviews for continuous improvement.
• Develop and deliver change management strategies for new processes.

Skills

Data management

Project management

Communication

Tools

Excel

Power BI

Dynamics CRM

EPIC

Job description

HUB International’s National Employee Benefits and Retirement Team is dedicated to driving growth and excellence across Canada by supporting our regional teams. As strategic partners, this team collaborates with local offices to expand and enhance our Employee Benefits and Retirement divisions, ensuring we deliver best-in-class solutions for clients nationwide. Through innovative strategies, expert guidance, and a shared commitment to success, the National Team empowers our regions to meet evolving market demands, strengthen client relationships, and achieve sustainable growth in the benefits and retirement space.

About The Role

The Project Coordinator will play a key role in improving operational efficiency in our National Employee Benefits & Retirement division through contribution and oversight of our many strategic initiatives. Working closely with the Director, Operations and the entire operations team, this individual will work with Canadian EB leadership on a diverse range of projects essential for achieving our goals. This position offers a unique opportunity to collaborate with others and deliver solutions for automation, data management, process improvement and document harmonization. As an integral member of our national team, you’ll collaborate with stakeholders across all five Canadian regions seeing projects through from initiation to completion. We are looking for a high-energy individual with a passion for getting things done! You’ll want a strong working knowledge of data management, Excel, PowerBI and a commitment to customer service. In this diverse role, you’ll be working on a variety of internal and externally facing projects. The ideal candidate will be a self-starter who’s comfortable working independently to provide a wide range of duties to support our business unit.

What You’ll Do

Reporting to the Manager, Operations the successful candidate will:

• Lead and support projects, ensuring delivery of project objectives within scope, budget, and timeline.
• Develop and document project plans, schedules, and collaborate with other regional resources effectively to achieve goals.
• Communicate project status, milestones, and risks to stakeholders regularly, and elevate issues as needed to ensure timely resolution.
• Monitor project performance and progress against plan and adjust as necessary to keep projects on track.
• Lead meetings as required, including post-project reviews to identify opportunities for future improvement.
• Develop and deliver change management strategies to facilitate adoption of new processes, systems, or initiatives.
• Provide guidance and support to project teams and stakeholders to navigate change and overcome obstacles.
• Utilize Excel and Power BI skills to develop comprehensive reports, providing key insights and data visualizations to support informed decision-making and strategic planning initiatives.
• Handle all follow-ups and resolve any root-cause roadblocks.
• Communicate with leadership and regional audiences, as required.
• Coordinate with regional teams for process improvements in multiple areas.
• Work with regional EB teams and other business units to achieve assigned objectives.
• Support Group Retirement Services (GRS) operations, including coordinating the annual GRS Choices project and the creation of stewardship reports.
• Support vendor management activities, including tracking deliverables and service levels and coordinating relationships with external vendors and carriers.
• Support EPIC clean‑up initiatives, including data standardization, validation, and remediation activities.
• Other duties as assigned.

What You’ll Need for Success

• Experience in project management, ideally in insurance, financial, or employee benefits business.
• A background in Employee Benefits and/or Group Retirement would be a key asset.
• Proficient in MS Office, with a willingness to learn and interact with MS PowerBI and other AI tools.
• Good working knowledge of CRM systems, ideally Dynamics or Applied Net Systems (EPIC).
• Previous experience in an operation or administration role.
• Proven ability to effectively manage multiple endeavors in a fast paced and agile work environment.
• Highly developed organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills, including experience delivering presentations both in-person and virtually.
• Self‑motivated and driven, with a strong degree of initiative and ability to work independently.
• Excellent attention to detail and accuracy in work, with strong analytical skills.
• Previous experience in a leadership position is considered an asset.

What’s in it for you?

Your well‑being is our priority, and we back this up with a wealth of benefits:

• Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
• Work‑Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
• Tailored Benefits: Access a personalized benefits package, including company‑matched RRSPs, designed to meet your unique needs.
• Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
• Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

We believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives.

HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience.

Compensation

The expected salary range for this position is $60,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Why Choose HUB?

When you choose HUB, you’re choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities.

To read more about HUB, please visit - About Us - HUB International

Headquartered in Chicago, Illinois, Hub International Limited is a leading full‑service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.

If you’re interested in learning how you can grow your career at HUB, visit our Careers Page to explore our opportunities.

Department Office Administration & Clerical

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

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Hola, ¡SOMOS HUB! En un mundo que cambia constantemente, apoyamos y guiamos a negocios e individuos a prepararse para lo inesperado. Cuando te unes a nosotros estás rodeado de una red de expertos que te ayudarán a alcanzar tus metas, desde servicios de manejo de riesgo, manejo de reclamaciones y apoyo en cumplimiento. Esto te dará la tranquilidad mental de que las cosas que te importan más, estarán bien protegidas, a través de nuestra impecable asesoría y soluciones de seguros personalizadas que te proveerán mayor control y seguridad.

SOBRE HUB INTERNATIONAL Nuestras Oficinas Corporativas tiene como sede la ciudad de Chicago en Illinois, Hub International Limited (Hub) es un corredor líder global que provee servicios y productos en Propiedad y Contingencia, Vida y Salud, Beneficios a Empleados, Manejo de Riesgo e Inversión. Tiene Oficinas localizadas a través de todo América del Norte. La extensa y amplia red de especialistas de HUB proveen tranquilidad mental en lo que más importa, protegiendo a los clientes por medio de la asesoría y soluciones de seguros atemperadas a sus necesidades. Para más información puedes visitar hubinternational.com