Programs & Services Manager (Temporary)

UFV Student Union Society; Abbotsford; On-site; CAD 60,000 - 70,000; Full time

Job summary

The UFV Student Union Society is seeking a detail-oriented Programs and Services Manager to enhance student engagement through effective program delivery and support. This temporary position involves strategic planning, team leadership, and collaboration with various stakeholders, all while promoting inclusivity in student initiatives.

Benefits

Comprehensive Health & Dental benefits

Three weeks (15 days) of vacation

Winter break of approximately 10 days

Additional four-day weekend in the summer

Monthly cell phone allowance

Qualifications

• Minimum 3 years of relevant experience.
• Experience in contract negotiation is an asset.
• Strong written communication and project management skills.

Responsibilities

• Lead strategic alignment and planning of the Programs and Services Team.
• Ensure timely delivery and quality of all SUS Programs and Services.
• Promote an inclusive work environment free from discrimination.

Skills

Problem Solving

Interpersonal Communication

Event Management

Research Skills

Adaptability

Education

University Degree or Diploma in a relevant discipline

Job description

POSITION DESCRIPTION

Are you a detail-oriented problem-solver with a passion for community and student engagement? The UFV Student Union Society is looking for a temporary Programs and Services Manager to lead the delivery of programs that support and engage UFV students.

Reporting to the Executive Director and supported by the Program and Services team, this role oversees the Health and Dental Plan, U-Pass, Campus Shuttle, and Early Eats Hot Buffet Program. They also play a strategic role in transit planning and developing student-focused programming.

The portfolio includes our Student Perks Program, health & wellness, and JEDI (Justice, Equity, Diversity, and Inclusion) initiatives. Additionally, this role supports Clubs and Associations, collaborating with student leaders, university departments, and UFV Security.

If you are methodical, approachable, and flexible, with a positive attitude, you will thrive in this role. We are highly collaborative, working across teams and with elected student representatives. The ideal candidate will be highly organized, strategic, and a problem solver with a keen eye for following policies and procedures to ensure the effective delivery of offerings within this team.

RESPONSIBILITIES & DUTIES OF THE PROGRAMS & SERVICES MANAGER

The Programs and Services Manager has responsibility for a variety of functions, including but not limited to the following outlined below:

•Lead the strategic alignment and long-term planning of the Program and Services Team by establishing team goals and implementing the SUS strategic plan and policies;

•Ensure the effective, timely delivery, quality, and evaluation of all SUS Programs and Services;

•Maintain a departmental budget, profile expenditure, and provide monthly reporting;

•Develop and maintain positive relationships with UFV and external partners related to Programs and Services development;

•Promote a positive and inclusive work environment that is free from discrimination and harassment;

•Adhere to UFV and UFV SUS bylaws, policies, and procedures;

•Oversee and assist in the approval of the policy and processes of Clubs and Associations;

•Occasional evenings may be required for events;

•Ability to travel between campuses;

•Other projects and duties as assigned by the Executive Director.

QUALIFICATIONS & EXPERIENCE

Education and Work Experience:A University Degree or Diploma in a relevant discipline (e.g. Business, Event Coordination, Management, Social Sciences) with a minimum of 3 years of work experience. Experience in the procurement of services or contract negotiation is a strong asset.

Management Experience and Skills:Experience managing a team with proven leadership and management skills, including performance monitoring, goal setting, and mentorship.

Project Management Experience:Experience managing multiple projects from inception to completion.

Research Experience and Skills:Strong research capability and experience with monitoring and evaluation.

Written Communication Skills:Highly developed writing skills and ability to create and edit contracts and reports.

Interpersonal Communication:Strong interpersonal communication, including the ability to provide constructive feedback to project stakeholders and communicate expectations effectively. Comfortable conducting outreach to external community partners by phone, email, and attending local events.

Event/Program Management and Coordination:Experience with full-cycle programming; designing, promoting, and executing events and programs (both physical and virtual).

Adaptability and Judgement:Ability to calmly and quickly adapt to changing environments, problem-solving skills, and an innovative mindset, including exercising excellent judgment and decision making.

Knowledge of the University and Student Union Environment:Knowledge of UFV campuses, including the structure of SUS and its policies, will be considered an asset.

COMPENSATION:

The is a temporary position (maternity leave) of $60,000+ per year, with a comprehensive Health & Dental benefits package. Paid time off includes three weeks (15 days) of vacation, a winter break of approximately 10 days in late December, and an additional four-day weekend in the summer. A monthly cell phone allowance is also provided.

CLOSING DATE:Applications will be accepted until the position is filled.

The UFV Student Union Society is proudly committed to creating a diverse environment. As an equal opportunity employer, all qualified candidates will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

We thank all applicants for their interest; however, only selected candidates will be contacted for an interview.

All interested candidates are encouraged to apply through BambooHR: https://ufvsus.bamboohr.com/careers/136?source=aWQ9MTQ%3D