Program Support Clerk

Vancouver Coastal Health; Squamish; On-site; CAD 36,396 - 38,917; Full time

Job summary

Vancouver Coastal Health (VCH) is seeking a Program Support Clerk for the Admin Services team at Squamish Community Health Centre in Squamish, BC.

The role provides administrative support to Home Health, Mental Health and Public Health programs, on-site and off-site, including word processing, data entry, filing and reports. It also covers switchboard and reception duties and responding to inquiries.

Qualifications

• Grade Twelve or equivalent and Office Administration Certificate with 1 year related experience, or 2 years related experience, or an equivalent combination.
• Ability to type 5,000 keystrokes per hour.
• Proficient with word processing, spreadsheets, databases and presentation software.

Responsibilities

• Provide administrative support to Home Health, Mental Health and Public Health program staff (on-site and off-site).
• Perform word processing, data entry, filing and typing of reports and documents.
• Handle switchboard and reception duties and respond to general inquiries.

Skills

Word processing

Spreadsheet

Database

Presentation software

Email & calendar

Typing 5000 keystrokes/hr

MS Office

Education

Grade Twelve or equivalent + Office Admin Certificate

1 year related experience OR 2 years related experience

Tools

Microsoft Office

Job description

Salary range: CAD $26.42/hr – CAD $28.25/hr.

Come work as a Program Support Clerk with Vancouver Coastal Health (VCH) on the Admin Services team at Squamish Community Health Centre in Squamish, BC!

Within the context of a client and family centred care model and in accordance with established vision and values of the organization, the Program Support Clerk provides administrative support to Home Health, Mental Health and Public Health program staff (both on‑site and off‑site) under the auspices of Community Health. Responsibilities include word processing, data entry, filing, typing reports and documents from notes for all programs. The role also performs switchboard and reception duties and answers general inquiries relating to Community Health programs.

Education & Experience

• Grade Twelve or equivalent, and Office Administration Certificate and one year of related experience; or two years of related experience; or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Working knowledge of industry standard computer hardware and software (e.g., word processing, spreadsheet, database and presentation software).
• Working knowledge of email and calendar programs.
• Ability to type 5,000 keystrokes per hour.

The hours of work, including days off and work area, may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering any missing vaccines and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. New hires and appointments to Vancouver Coastal Health will be asked to provide this information as part of the onboarding process.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer-paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award‑winning recognition programs to honour staff, medical staff and volunteers.
• Access to exclusive discount offers and deals for VCH staff.

Vancouver Coastal Health supports equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.