Social Worker Case Manager

Vancouver Coastal Health; Squamish; On-site; CAD 93,288 - 116,522; Full time

Benefits offered by this job

Health benefits

Career development

Wellness supports

Recognition programs

Staff discounts

Job summary

Vancouver Coastal Health is seeking a Social Work Case Manager to deliver clinical and consultative social work services within a patient- and family-centred framework. You’ll conduct psychosocial assessments, provide counselling, maintain records, and coordinate care with a multidisciplinary team to support clients with complex health needs.

Qualifications include an MSW, 3 years of related case management experience, and active BC social worker registration.

Qualifications

• Master’s Degree in Social Work (MSW) required.
• Three (3) years’ recent, related experience in case management with geriatric/adult clients.
• Current full registration with BC College of Social Workers.
• Valid BC Driver’s License. Local travel requires personal vehicle.

Responsibilities

• Conduct functional and psychosocial assessments for clients and families.
• Provide individual, family/caregiver, and group counselling.
• Maintain accurate client records and attend interdisciplinary conferences.
• Liaise with multidisciplinary team, physicians and community resources.
• Develop, implement and evaluate care plans and interventions.
• Coordinate ongoing care and support transitions across the continuum.

Skills

Case management

Geriatrics

Chronic disease mgmt

Client-centered care

Indigenous Safety

Education

Master’s Degree in Social Work

Job description

The salary range for this position is CAD $44.85/Hr. - CAD $56.02/Hr.

Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, the Social Work Case Manager provides case management services and clinical and consultative social work services to a select population of clients and families/care givers experiencing brittle support systems, family conflict, social functioning, and mood and behaviour issues. Duties include conducting functional and psychosocial assessments, providing individual, family/care giver and group counselling services, maintaining client records and attending interdisciplinary clinical/case conferences. Identifies applicable community resources for clients, contributes to the effectiveness and development of community resources and plans with clients for their care and support in accordance with their health needs and chronic disease and self care principles. Within a multidisciplinary team context, provides continuity of care across the continuum by liaising with team members, developing/evaluating care plans, coordinating and implementing clinical interventions, evaluating client outcomes based on client goals for care and coordinating ongoing care and supporting transition. Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred education and research.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Education & Experience

• Master’s Degree in Social Work.
• Three (3) years’ recent, related experience in case management working with geriatric clients and adults with chronic and acute illness or an equivalent combination of education, training and experience.
• Current full registration with the British Columbia College of Social Workers.
• Valid BC Driver’s License.
• Local area travel requires the use of personal vehicle.

Knowledge & Abilities

• Demonstrated knowledge and demonstrated ability to apply intensive case management principles.
• Demonstrated knowledge and demonstrated ability to apply chronic disease management and health promotion principles.
• Demonstrated knowledge of case management practice within a client and family centred care model for clients with complex health care needs.
• Demonstrated knowledge of Indigenous Cultural Safety Education.
• Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
• Demonstrated ability to conduct social and psychosocial assessments.
• Demonstrated knowledge of systems thinking as it relates to the social work process.
• Demonstrated ability to utilize mediation, conflict resolution and counselling skills.
• Demonstrated knowledge of evidence based practice related to care of clients needing supportive case management.
• Demonstrated knowledge of other health disciplines and their role in client care.
• Demonstrated knowledge of other health and community resources related to the care of clients and care givers.
• Demonstrated knowledge of adult education principles, methods and tools.
• Broad knowledge of research process and methodology.
• Demonstrates ability to problem solve using sound judgment in applying critical thinking skills within safe limits of client care.
• Demonstrated ability to provide leadership and work direction.
• Demonstrated ability to teach, coach and facilitate clients and families/care givers/care givers individually or in group settings.
• Demonstrated ability to develop and implement project action plans and accomplish objectives.
• Demonstrated ability to work independently.
• Demonstrated ability to work collaboratively as a member of a interdisciplinary team.
• Demonstrated ability to effectively communicate orally and in writing.
• Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families/care givers, and staff of outside agencies.
• Demonstrated ability to effectively deal with conflict resolutions.
• Demonstrated ability to adjust to new or unexpected events.
• Demonstrated ability to plan, organize and prioritize work in collaboration with others.
• Demonstrated ability in conducting psychosocial/functional environmental assessments.
• Demonstrated skill and ability in the use of equipment, supplies and materials utilized in the provision of community based care service.
• Basic computer literacy to operate a computerized client care information system.
• Physical ability to carry out the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.