Program Supervisor – ExCel

Enviros WSA; Calgary; On-site; CAD 60,000 - 67,000; Full time

Job summary

Enviros in Calgary seeks a Program Supervisor for Excel Discovery to lead a Open Custody program that supports youth transitioning to community life. You will be part of the Enviros leadership team, ensuring day-to-day operations align with program protocols and agency policy.

You will supervise up to 12 staff, coordinate with custody partners, maintain documentation and accreditation standards, and contribute to budgeting and staff development to promote safety and positive outcomes.

Qualifications

• Post-secondary education in a Human Services related field.
• Experience supervising staff, preferably with youth.
• Experience with trauma-affected youth is advantageous.
• Knowledge of Youth Criminal Justice Act is a plus.
• CPR and first aid certification.
• Ability to obtain and maintain required background checks.

Responsibilities

• Supervise a team of staff up to 12 individuals.
• Consultation and reporting to Custody Operations Branch.
• Collaborate with Calgary and Edmonton Young Offenders Center.
• Ensure Accreditation standards are met.
• Oversee documentation and case management.
• Complete scheduling to ensure proper staffing.
• Active member of the leadership team.
• Oversee staff timesheets and time-off.
• Provide staff supervision and client support.
• Recruitment and staff training per CAC guidelines.

Skills

Strong communication

Subject matter expert in child and青out

Detail oriented

Supportive leadership

Adaptability

Open communication

Staff supervision & feedback

Education

Post-secondary Human Services

Job description

Program Supervisor – Excel Discovery

1.0 FTE permanent

ENVIROS – Who We Are

Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults, and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros helps our clients make strength-based changes to move to independence within a healthy community.

Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros focuses on relationships is the foundation of our programs and what enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other best practices.

Enviros has adopted the following principles: Voice and Choice, Collaboration/Team Based, Natural Supports, Community Based, Cultural Humility and Learning, Individualized, Strength Based, Persistence, Outcome Based.

Why People Choose Enviros

Simply Stated, our vision is, “Reimagined lives, fulfilling potential and thriving in community.”

The Program – ExCel Discovery

Enviros ExCel Discovery is an Open Custody program in the province of Alberta and has six (6) spaces for youth who have an open custody sentence. The program is designed to meet the needs of adolescent young offenders who have been sentenced to complete a portion of their custodial time in the community. ExCel Discovery is the only Open Custody group home in the province of Alberta. ExCel Discovery offers an integrated treatment setting with enhanced programming in the areas of addictions, education, mental health and reintegration. The overall goal of the program is to support young offenders in successfully transitioning from being in secure custody, to life in the community.

The Position

This position will be based at ExCel Discovery and will include direct involvement and support of the program, staff team, youth, and community partners. This position will be part of the Enviros leadership team and will ensure that day-to-day operations follow program protocols and Enviros policy.

Responsibilities

• Supervise a team of staff members up to 12 individuals
• Consultation and reporting to the Custody Operations Branch
• Collaborating with the Calgary and Edmonton Young Offenders Center
• Ensure all Accreditation standards are upkept and met
• Completion and overseeing of documentation and case management
• Complete scheduling to ensure program is properly staffed
• Active member of the leadership team
• Oversee and approve staff timesheets, and time-off
• Supports group care on-call on a rotational basis
• Attend all leadership meetings
• Conduct staff meetings
• Along with the program manager, ensure that the budget is reviewed and adhered to
• Provide regular supervision of staff members
• Provide support when needed to clients
• Recruitment, staff performance evaluations and staff training as required by CAC guidelines and ensure all staff training are current
• Oversee household health and safety standards and overall housekeeping duties

Competencies

• Strong communication skills
• Subject matter expert on child and youth care programs
• Detail oriented with strong organizational skills
• Supportive leader that encourages ongoing staff development
• Able to adapt to changing situations
• Open Communication
• Able to provide effective feedback and supervision to staff

Education & Experience

Post-secondary education in a Human Services related field

Experience And Demonstrated Skills In Supervising Staff

• Experience working with youth affected by trauma
• Experience/ Knowledge of the Youth Criminal Justice Act is considered an asset
• CPR and first aid certification

Other Qualifications

• Valid Class 5 driver’s license ( Class 5 GDL will not be accepted)
• A clean driver’s abstract containing not more than two (2) minor offences or one (1) major offence
• Police Record Check with Vulnerable sector check ( within six (6) months)
• Child Intervention Check (within six (6) months)

Salary: $60,000 – $67,000 annually

Pre‑Employment Background Check Requirements

• Intervention Record Check (IRC)
• Criminal Record Check including a Vulnerable Sector Check (VSC)

Both checks must be completed prior to the employee’s start date. Please note that this process can take up to six (6) weeks to complete.

Enviros will accept IRCs and Criminal Record Checks with VSC that are no more than six (6) months old at the time of hire.

Applicants may choose to apply for these checks in advance of being selected for an interview or employment by clicking the links below and following the required process to avoid potential delays in commencement if you are the successful candidate. Please be aware that initiating these checks does not guarantee advancement in the recruitment process.

Intervention Record Check (IRC): https://irc-client-prod.azurewebsites.net/irc

Criminal Record Check including Vulnerable Sector Check (VSC): https://www.policesolutions.ca/checks/services/calgary/