Program Supervisor

Pulford Community Living Services; Winnipeg; On-site; CAD 55,000 - 75,000; Full time

Job summary

Pulford Community Living Services in Canada is seeking a Program Supervisor to lead daily operations across multiple locations and to oversee training for a dynamic team in a mission-driven not-for-profit setting.

You will develop and monitor individual support plans, ensure person-centred services, coordinate with partners, and maintain records while on call 24/5. Join us to empower adults with intellectual disabilities to lead fulfilling lives.

Qualifications

• Previous supervisory experience leading a team.
• Excellent written and verbal communication skills required in working with peers, managers, internal and external stakeholders
• Good organizational, time management and administrative skills
• Demonstrated critical thinking, problem solving, and ability to adapt to changes/challenges
• Knowledge of or previous experience supporting individuals with intellectual disabilities
• Clear Criminal Record Check with the Vulnerable Sector, Adult Abuse Registry Check, and Child Abuse Registry Check within the last three months.
• Flexibility to be on call 24/5 Monday-Friday, and rotating weekends
• Valid Class 5F Driver’s License and access to a reliable vehicle
• Valid First Aid/CPR certificate

Responsibilities

• Developing, implementing, and monitoring of individual support plans along with maintaining positive relationships with other agencies or programs.
• Provide opportunities for individuals to grow relationships, and develop interpersonal skills.
• Provide opportunities for individuals to participate in their community.
• Advocate for justice, inclusion, and full community participation for vulnerable persons; help individuals understand their rights.
• Ensure individuals' emotional, physical, spiritual and medical needs are met.
• Be caring, compassionate, patient, respectful and understanding.
• Supervising, building, and maintaining a positive work team; provide feedback and identify areas of strength, growth and development.
• Supports with recruitment responsibilities such as conducting interviews and providing orientation and training for all new staff.
• Ensures completion and secure storage of records and documentation following Agency policies and procedures and the Department of Families requirements.
• Organizes and facilitates regular staff meetings, creating schedules, completing payroll, while maintaining confidentiality.
• Ensures that all required financial documents are completed and remitted on time
• Monday to Friday (24/5) on call responsibilities, and rotation on call for weekends

Skills

Supervisory experience

Communication skills

Organizational skills

Critical thinking

Disability support experience

On-call availability

Driver's license

First Aid/CPR

Education

Post-secondary education in a related field

Job description

Pulford Community Living Services is a not-for-profit organization that provides community-based residential supports to person with intellectual disabilities. At Pulford, we foster an environment that encourages personal growth and independence, empowering each individual to live a full life. Guided by our core values of Dignity, Safety, Respect, and Integrity, we are committed to creating an equal and inclusive world where everyone has the opportunity to thrive. Join us in our mission to bring communities together, promoting, and empowering individuals to lead fulfilling lives.

Position Summary

We’re on the lookout for an enthusiastic Program Supervisor to spearhead the daily operations across multiple locations, while also taking the lead in training and supervising our fantastic team. As a key player reporting to the Program Coordinator, the Program Supervisor collaborates closely with the Program Coordinator and our dynamic People and Culture team to ensure that every location aligns seamlessly with Pulford’s Mission, Vision, and Values.

This exciting role goes beyond routine supervision – our Program Supervisor plays a crucial role in ensuring individuals receive comprehensive support for independent living, optimal health, and abundant opportunities to pursue their desired activities and interests both at home and in the community. If you’re ready to make a positive impact and be part of a mission-driven organization, apply now to join the Pulford team!

What will you be doing

Individual Support

• Be involved in the developing, implementing, and monitoring of individual support plans along with maintaining positive relationships with other agencies or programs.
• Play an active role in providing individual(s) opportunities to grow relationships, as well as teaching and assisting the individual(s) in developing interpersonal skills.
• Provide opportunities for individual(s) to participate in their community.
• Be an advocate for justice, inclusion, and full community participation on behalf of vulnerable persons; help the individual(s) understand their rights.
• Ensure individual’s emotional, physical, spiritual and medical needs are met.
• Be caring, compassionate, patient, respectful and understanding.

Leadership & Administration

• Supervising, building, and maintaining a positive work team; providing feedback and identifying areas of strength, growth and development.
• Supports with recruitment responsibilities such as conducting interviews and providing orientation and training for all new staff.
• Ensures completion and secure storage of records and documentation following Agency policies and procedures and the Department of Families requirements.
• Organizes and facilitates regular staff meetings, creating schedules, completing payroll, while maintaining confidentiality.
• Ensures that all required financial documents are completed and remitted on time
• Monday to Friday (24/5) on call responsibilities, and rotation on call for weekends

Maintenance and Safety

• Ensures the home and appliances/equipment inside the home are maintained well, following fire safety regulations, ensuring the working alone policy is adhered to, and reporting and responding to unsafe conditions.
• Participate in basic maintenance and upkeep of each home and must understand safe work practices and apply them to a home environment.

What you are bringing

Must Haves

• Previous supervisory experience leading a team
• Excellent written and verbal communication skills required in working with peers, managers, internal and external stakeholders
• Good organizational, time management and administrative skills
• Demonstrated critical thinking, problem solving, and ability to adapt to changes/challenges
• Knowledge of or previous experience supporting individual(s) with intellectual disabilities
• Clear Criminal Record Check with the Vulnerable Sector, Adult Abuse Registry Check, and Child Abuse Registry Check within the last three months.
• Flexibility to be on call 24/5 Monday-Friday, and rotating weekends
• Valid Class 5F Driver’s License and access to a reliable vehicle
• Valid First Aid/CPR certificate

Nice to have

• Post-secondary education in a related field
• Non-Violent Crisis Intervention training (NVCI)

We thank all applicants for their interest however, only those selected for an interview will be contacted.