Program Specialist, Digital Solutions

CGI Njoyn; Ottawa; Hybrid; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Retirement Planning Program

Generous vacation days for permanent &

Work-life balance

Learning and Professional Development

Flexible benefits program from your第一

Job summary

CIHI is seeking a Program Specialist, Digital Solutions to support the development, enhancement, and operation of CIHI’s data and information platform as part of the Hub Program. You will work with cross-functional teams to improve data products and processes.

You will identify gaps, collaborate with stakeholders, and help communicate business goals, requirements, and data management practices. Strong analytical and reporting skills are essential.

Qualifications

• 3–5 years related experience in health care information management, data processing, or analytics.
• Strong conceptual, problem-solving, verbal communication, technical writing, and presentation skills.
• Ability to synthesize data and create effective data visualizations.
• Proficiency in Microsoft Office applications.
• Familiarity with CIHI data, standards, health master data, and data management best practices, including privacy of personal health information.
• Understanding of the healthcare system and performance management/reporting.
• Excellent planning, organizing, and multitasking abilities.
• Ability to work independently under tight deadlines.
• Project management experience and familiarity with Gantt charts is an asset.
• Experience with business intelligence tools such as MicroStrategy, Tableau, Qlik, or Power BI is an asset.
• Experience using R or Python for data manipulation and analysis is an asset.

Responsibilities

• Participate in cross-functional project teams focused on developing and maintaining data and information products.
• Identify process gaps and recommend improvements to enhance timeliness, flexibility, and operational efficiency.
• Collaborate with internal stakeholders and technical teams to understand and communicate business goals, requirements, and data management processes.
• Develop and maintain knowledge of CIHI’s data holdings, master data, metadata, and related tools and processes.
• Build and maintain relationships with stakeholder groups to ensure coordinated teamwork.
• Contribute to test strategy development and execute test cases as needed.
• Support internal and external engagement activities, including change management and communications.
• Draft reports, briefing notes, presentations, and other documentation as required.
• Monitor program planning activities, anticipate risks, and proactively address issues with project teams.

Skills

Analytical thinking

Verbal communication

Technical writing

Presentation skills

Data visualization

Planning and multitasking

Independent work

Education

Undergraduate degree in Digital Health or related field

Tools

Power BI

Tableau

MicroStrategy

Qlik

R

Python

Excel

Job description

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Specialist, Digital Solutions supports the development, enhancement, and operation of CIHI’s data and information platform as part of the Hub Program. This role involves contributing to process improvements, stakeholder engagement, and strategic planning to ensure efficient delivery of data products.

What you’ll do

• Participate in cross-functional project teams focused on developing and maintaining data and information products.
• Identify process gaps and recommend improvements to enhance timeliness, flexibility, and operational efficiency.
• Collaborate with internal stakeholders and technical teams to understand and communicate business goals, requirements, and data management processes.
• Develop and maintain knowledge of CIHI’s data holdings, master data, metadata, and related tools and processes.
• Build and maintain relationships with stakeholder groups to ensure coordinated teamwork.
• Contribute to test strategy development and execute test cases as needed.
• Support internal and external engagement activities, including change management and communications.
• Draft reports, briefing notes, presentations, and other documentation as required.
• Monitor program planning activities, anticipate risks, and proactively address issues with project teams.

What you’ll bring to the table

• Undergraduate degree in Digital Health, Health Information, Mathematics, Statistics, Biostatistics or related field, or equivalent combination of education and related experience.
• 3-5 years related experience in health care related information management, data processing, or analytics.
• Strong conceptual, problem-solving, verbal communication, technical writing, and presentation skills.
• Ability to synthesize data and create effective data visualizations for diverse audiences.
• Proficiency in Microsoft Office applications.
• Familiarity with CIHI data, standards, health master data, and data management best practices, including privacy of personal health information.
• Understanding of the healthcare system and performance management/reporting.
• Excellent planning, organizing, and multitasking abilities.
• Ability to work independently under tight deadlines.
• Project management experience and familiarity with Gantt charts is an asset.
• Experience with business intelligence tools such as MicroStrategy, Tableau, Qlik, or Power BI is an asset.
• Experience using R or Python for data manipulation and analysis is an asset.

Additional Requirements

• Primary locations: Toronto or Ottawa.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.