Program Relations Manager- Fredericton, NB - On site

Mwiah; Fredericton; Hybrid; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Rémunération compétitive

Programme d’avantages sociaux

Job summary

AmerisourceBergen recherche un(e) Responsable des Relations de Programme à Fredericton pour soutenir les professionnels de santé et les patients. Vous serez l’interlocuteur principal pour les PSP et les prestataires, relayant les mises à jour et facilitant le parcours de soutien patient.

Le candidat idéal possède une expérience en navigation des remboursements, un diplôme pertinent et d’excellentes compétences relationnelles, avec une capacité de voyager occasionnellement et de communiquer en

Qualifications

• Diplôme de niveau licence en santé ou discipline connexe.
• Expérience en navigation des programmes PSP et gestion de cas fortement souhaitée.
• Connaissance des structures de remboursement privé/public et des processus de promotion des soins.

Responsibilities

• Servir de point de contact principal pour les PSP et les HCP.
• Assurer la liaison entre PSP, prestataires et patients.
• Fournir des notes médicales et coordonner les demandes de remboursement.
• Planifier les déplacements professionnels et participer à des formations continues.
• Rédiger des rapports et assurer le suivi des dossiers et des communications.

Skills

Service client

Analytique

Organisation

Leadership

Communication

Education

Baccalauréat en santé ou domaine lié

Job description

## Program Relations Manager- Fredericton, NB - On sitePostuler: Fredericton Junction, NB: Temps Plein: Publié aujourd'hui: R2615318**À propos de Cencora**Cherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd’hui!# ****Ce que vous ferez******PRIMARY DUTIES AND RESPONSIBILITIES*** In support of Health Care Professional and their patients, the Program Relations Manager:* Serves as the primary point of contact for HCP to support navigation of PSP requirements.* Acts as a liaison between PSPs, healthcare providers to relay important updates, requirements, and any changes in the patient support process.* Facilitates the flow of information between all parties involved to streamline the patient support journey.* Develops strong working relationships with physicians and their office staff to ensure smooth maintenance of patients enrolled in the PSPs.* Provides triage support of information on PSPs and facilitates the access to PSP services needed.* Collects necessary patient information and clinical data.* Coordinates private and public reimbursement activity directly with PSPs or with insurers if no PSPs exist.* Assists patient with pharmacy services, when needed.* Monitor’s patient journey and addresses barriers or delays.* Provides proactive assistance to resolve issues and escalates accordingly.* Through close collaboration with the various PSPs, the Program Relations Manager:* Serves as the primary point of contact (or liaison) between PSPs and HCPs.* Develops and maintains a positive relationship with the Program Patient Support team.* Coordinates required medical notes for PSP to complete reimbursement coverage for patient.* Receives and reviews documents from PSPs.* Confirms outcome of reimbursement navigation.* Identifies processes improvement to facilitate exchange of information.* Ongoing maintenance of communication.* Proactively provides help to resolve issues.* Completes all relevant reports (expenses, mileage, reports etc.) as per specified timelines and as per required standards.* Plans travel into Physician's office on an agreed upon schedule.* Attends scheduled Continuous Medical Education events and reports new activities.* Provides in service presentation to KOL physicians.* Fulfill other duties and tasks as assigned, including potential on-call responsibilities.**EXPERIENCE AND EDUCATIONAL REQUIREMENTS:*** A Bachelor’s degree in health care or a related discipline* Requires a minimum five (5) years, in the healthcare, pharmaceutical or industry or related experience;* PSP and case management experience preferred* Asset to have Health Care professional registered within their province (e.g. RN, RPN, Pharmacist, ...)* Minimum three (3) years in a clinical setting an asset.* Available to travel within an assigned territory, some overnight travel may be required.* Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel.* Experience and background in various therapeutic areas is an asset.* Normally requires a minimum of five (5) years in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support.* Background in business administration (pharmaceutical) sales and marketing an asset.* Knowledge of private and public reimbursement structure, systems, and process.* Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation.* Strong communication and interpersonal skills for effective patient and healthcare provider interactions.* Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines* Fluency in French and/or English may be required depending on program and geographic location.**MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:*** Strong customer service skills* Strong business acumen* Strong analytical skills-* Strong critical thinking skills-* Ability to communicate effectively both orally and in writing.-* Effective interpersonal and leadership skills-* Effective organizational skills and attention to detail-* Ability to consistently meet deadlines.**Ce qu’AmerisourceBergen offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein